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7.0.2 update broke iphone

I plugged my iPhone 4 into my computer to connect it to iTunes. It alerted me that I had an update to download (7.0.2). I did so, after restarting the device automatically, it failed to come back up. It is now stuck on the "Connect to iTunes" screen, the cable => iTunes icon.


Connecting to iTunes doesnt even recgonize the device. It doesnt popup in iTunes at all for me to be able to select a restore option. Windows hears the device connect to the OS.


7.0.2 seems broke!

iPhone 4, iOS 7.0.2, Broken after 7.0.2 update

Posted on Sep 26, 2013 6:17 PM

Reply
58 replies

Sep 29, 2013 4:18 PM in response to italiansoda

I had a very similar problem i was in the middle of updating to 7.0.2 and i was just about finished when an uknown error occured. Nothing was happening after that so i unpluged my phone and then plugged back in. after that it said you have to restore your phone in order to use it and doing so it will erase all your media and data. So ******!!!!

Sep 30, 2013 1:05 AM in response to tdj7

tdj7 you are a miracle worker! I don't know how many hours I have been spending on this switching between different computers/cables trying to figure out the problem..


Finally was able to find this thread and try it out! It's 1am and I have been going at this most of the day.. SO frustrating!


I will say that this isn't the first time where I have tried updating my phone and some error making me restore the phone happens. I am very disappointed in Apple.


I have a lot of their products but lately it has been brutal..


Anyways, luckily I backed my info up before this happened. Thanks again and best of luck to everyone else!

Sep 30, 2013 11:47 AM in response to italiansoda

Still have the same issue after update to 7.0.2

It looking like the restore process is started OK

can see apple logo and blank line under it that never getting filled :-(


all the time stop on this stage , screen is blanking after few time showing the logo with line,

itunes


ending with error 9, phone turnig to recovery iTunes + power cord screen.

tried all of mentioned here and even other in many other place, all the same result and update log all time the same.


Here is it, please any one comment if it is undertandable,


2013-09-30 11:10:28.328 [10132:21ec]: restore library built Aug 8 2013 at 02:24:58

2013-09-30 11:10:28.328 [10132:21ec]: iTunes: iTunes 11.1.0.126

2013-09-30 11:10:28.328 [10132:21ec]: iTunes: Software payload version: 11A501

2013-09-30 11:10:28.328 [10132:21ec]: iTunes: Using MobileRestore state machine

[06:11:34.0593] Changing state from 'Idle' to 'Restoring'

[06:11:34.0593] requested restore behavior: Erase

[06:11:34.0593] requested variant: Erase

[06:11:34.0593] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

[06:11:35.0343] amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is True

"[06:11:35.0343] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing ""RestoreLogo"" Digest = ""<CFData 08091568 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"""

"[06:11:35.0343] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing ""RestoreDeviceTree"" Digest = ""<CFData 06D05A90 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"""

"[06:11:35.0343] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing ""RestoreKernelCache"" Digest = ""<CFData 04276978 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"""

"[06:11:35.0343] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing ""RestoreRamDisk"" Digest = ""<CFData 04240BF0 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"""

"[06:11:35.0343] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing ""iBEC"" Digest = ""<CFData 06B18980 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"""

"[06:11:35.0343] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing ""iBSS"" Digest = ""<CFData 04285678 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"""

"[06:11:35.0343] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing ""KernelCache"" Digest = ""<CFData 04286508 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"""

"[06:11:35.0343] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing ""BatteryLow1"" Digest = ""<CFData 0424AB60 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"""

"[06:11:35.0343] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing ""BatteryLow0"" Digest = ""<CFData 04218FF8 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"""

"[06:11:35.0343] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing ""LLB"" Digest = ""<CFData 06BC1EA0 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"""

"[06:11:35.0343] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing ""iBoot"" Digest = ""<CFData 041DDEC0 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"""

"[06:11:35.0343] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing ""DeviceTree"" Digest = ""<CFData 042974D8 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"""

"[06:11:35.0343] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing ""BatteryCharging1"" Digest = ""<CFData 06D04A30 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"""

"[06:11:35.0359] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing ""AppleLogo"" Digest = ""<CFData 0424E7B8 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"""

"[06:11:35.0359] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing ""BatteryPlugin"" Digest = ""<CFData 042554D8 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"""

"[06:11:35.0359] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing ""BatteryFull"" Digest = ""<CFData 06D0A2B0 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"""

"[06:11:35.0359] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing ""BatteryCharging0"" Digest = ""<CFData 04291FC0 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"""

"[06:11:35.0359] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing ""RecoveryMode"" Digest = ""<CFData 04288260 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"""

"[06:11:35.0359] amai: _AMAuthInstallBundleCreateServerRequestDictionary: using UniqueBuildID <CFData 06BD6FA8 [01728078]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"

"[06:11:35.0359] amai: AMAuthInstallRequestSendSync: SSO function returned NULL, SSO disabled."

[06:11:35.0359] amai: AMAuthInstallDebugWriteObject: debug object written: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Per4A.tmp\amai\debug\tss-request.plist

[06:11:36.0250] amai: tss_submit_job: HttpQueryInfo returned 200

[06:11:36.0515] amai: AMAuthInstallRequestSendSync: received tss response (server version: 2.1.0)

[06:11:36.0515] amai: AMAuthInstallDebugWriteObject: debug object written: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\Per4A.tmp\amai\debug\tss-response.plist

"[06:11:36.0531] amai: _AMAuthInstallBundlePopulatePersonalizedBundle: no entry in manifest found for ""Diags"""

[06:11:36.0546] iBoot build-version = iBoot-1940.1.75

[06:11:36.0546] iBoot build-style = RELEASE

[06:11:36.0546] requested restore behavior: Erase

[06:11:36.0546] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

[06:11:36.0546] requested restore behavior: Erase

[06:11:36.0546] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

[06:11:36.0546] unable to open device_map.txt: No such file or directory

[06:11:36.0546] found device map entry for 0x00008930 0x00000000. boardConfig=n90ap platform=s5l8930x

[06:11:36.0546] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options

[06:11:36.0546] AMDeviceIoControl: GetOverlappedResult failed

[06:11:36.0546] AMDeviceIoControl: pipe stall

"[06:11:36.0546] USBControlTransfer: error 31, usbd status c0000004"

[06:11:36.0546] command device request for 'getenv radio-error' failed: 2008

[06:11:36.0546] radio-error not set

[06:11:36.0546] unable to open device_map.txt: No such file or directory

[06:11:36.0546] <Recovery Mode Device 06C046A8>: production fused device

[06:11:36.0546] requested restore behavior: Erase

[06:11:36.0546] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

[06:11:36.0546] requested restore behavior: Erase

[06:11:36.0562] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

"[06:11:36.0562] interface has 1 endpoints, file pipe = 1"

[06:11:36.0562]

[06:11:36.0562] <Recovery Mode Device 06C046A8>: operation 4 progress -1

[06:11:36.0609] bootstrapping restore with iBEC

[06:11:36.0609] requested restore behavior: Erase

[06:11:36.0609] <Recovery Mode Device 06C046A8>: operation 31 progress -1

[06:11:37.0609] <Recovery Mode Device 06C046A8>: Recovery mode succeeded

[06:11:37.0609] Finished Recovery Restore Phase: Successful

[06:11:37.0953] Recovery mode device disconnected

"[06:11:37.0953] Device removed when in state Restoring, moving device to transition state"

[06:11:37.0953] Changing state from 'Restoring' to 'Transitioning'

[06:11:37.0968] Creating timer to monitor transition

[06:11:46.0515] Recovery mode device connected

"[06:11:46.0515] Transitioning device returned, continuing restore."

[06:11:46.0515] Canceling timer

[06:11:46.0515] Changing state from 'Transitioning' to 'Restoring'

[06:11:46.0531] requested restore behavior: Erase

[06:11:46.0531] requested variant: Erase

[06:11:46.0531] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is False

"[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""RestoreLogo"""

"[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""RestoreDeviceTree"""

"[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""RestoreKernelCache"""

"[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""RestoreRamDisk"""

"[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry ""iBEC"" has been previously personalized; skipping it"

"[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry ""iBSS"" has been previously personalized; skipping it"

"[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""KernelCache"""

"[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""BatteryLow1"""

"[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""BatteryLow0"""

"[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry ""LLB"" has been previously personalized; skipping it"

"[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""iBoot"""

"[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""DeviceTree"""

"[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""BatteryCharging1"""

"[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""AppleLogo"""

"[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""BatteryPlugin"""

"[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""BatteryFull"""

"[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""BatteryCharging0"""

"[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""RecoveryMode"""

[06:11:47.0031] amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done

[06:11:47.0031] iBoot build-version = iBoot-1940.1.75

[06:11:47.0031] iBoot build-style = RELEASE

[06:11:47.0031] requested restore behavior: Erase

[06:11:47.0031] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

[06:11:47.0031] requested restore behavior: Erase

[06:11:47.0031] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

[06:11:47.0031] unable to open device_map.txt: No such file or directory

[06:11:47.0046] found device map entry for 0x00008930 0x00000000. boardConfig=n90ap platform=s5l8930x

[06:11:47.0046] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options

[06:11:47.0046] AMDeviceIoControl: GetOverlappedResult failed

[06:11:47.0046] AMDeviceIoControl: pipe stall

"[06:11:47.0046] USBControlTransfer: error 31, usbd status c0000004"

[06:11:47.0046] command device request for 'getenv radio-error' failed: 2008

[06:11:47.0046] radio-error not set

[06:11:47.0046] unable to open device_map.txt: No such file or directory

[06:11:47.0046] <Recovery Mode Device 06C146F0>: production fused device

[06:11:47.0046] requested restore behavior: Erase

[06:11:47.0046] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

[06:11:47.0046] requested restore behavior: Erase

[06:11:47.0046] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

"[06:11:47.0046] interface has 1 endpoints, file pipe = 1"

[06:11:47.0046]

[06:11:47.0046] <Recovery Mode Device 06C146F0>: operation 4 progress -1

[06:11:47.0093] unable to open device_map.txt: No such file or directory

[06:11:47.0093] found device map entry for 0x00008930 0x00000000. boardConfig=n90ap platform=s5l8930x

[06:11:47.0093] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options

[06:11:47.0093] requested restore behavior: Erase

[06:11:47.0093] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

[06:11:47.0093] requested restore behavior: Erase

[06:11:47.0093] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

[06:11:47.0093] <Recovery Mode Device 06C146F0>: operation 42 progress -1

[06:11:47.0093] requested restore behavior: Erase

[06:11:47.0093] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

[06:11:48.0140] <Recovery Mode Device 06C146F0>: operation 5 progress -1

[06:11:48.0468] unable to open device_map.txt: No such file or directory

[06:11:48.0468] found device map entry for 0x00008930 0x00000000. boardConfig=n90ap platform=s5l8930x

[06:11:48.0468] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options

[06:11:48.0468] AMDeviceIoControl: GetOverlappedResult failed

[06:11:48.0468] AMDeviceIoControl: pipe stall

"[06:11:48.0468] USBControlTransfer: error 31, usbd status c0000004"

[06:11:48.0468] command device request for 'getenv ramdisk-delay' failed: 2008

[06:11:50.0453] <Recovery Mode Device 06C146F0>: operation 6 progress -1

[06:11:51.0453] <Recovery Mode Device 06C146F0>: operation 7 progress -1

[06:11:51.0734] <Recovery Mode Device 06C146F0>: operation 8 progress -1

[06:11:51.0734] unable to open device_map.txt: No such file or directory

[06:11:51.0734] found device map entry for 0x00008930 0x00000000. boardConfig=n90ap platform=s5l8930x

[06:11:51.0734] _AMRestoreCopyDeviceMapPlistEntryForHardware: firmwareDirectory not in options

[06:11:51.0734] <Recovery Mode Device 06C146F0>: operation 9 progress -1

[06:11:51.0734] <Recovery Mode Device 06C146F0>: Recovery mode succeeded

[06:11:51.0734] Finished Recovery Restore Phase: Successful

[06:11:53.0765] Recovery mode device disconnected

"[06:11:53.0765] Device removed when in state Restoring, moving device to transition state"

[06:11:53.0765] Changing state from 'Restoring' to 'Transitioning'

[06:11:53.0765] Creating timer to monitor transition

[06:11:56.0609] RestoreOS mode device connected

"[06:11:56.0609] Transitioning device returned, continuing restore."

[06:11:56.0609] Canceling timer

[06:11:56.0609] Changing state from 'Transitioning' to 'Restoring'

[06:11:56.0625] <Restore Device 0424FED0>: operation 44 progress -1

[06:11:56.0625] requested restore behavior: Erase

[06:11:56.0625] requested variant: Erase

[06:11:56.0625] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

[06:11:57.0093] amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is False

"[06:11:57.0093] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""RestoreLogo"""

"[06:11:57.0093] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""RestoreDeviceTree"""

"[06:11:57.0093] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""RestoreKernelCache"""

"[06:11:57.0093] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""RestoreRamDisk"""

"[06:11:57.0093] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry ""iBEC"" has been previously personalized; skipping it"

"[06:11:57.0093] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry ""iBSS"" has been previously personalized; skipping it"

"[06:11:57.0093] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""KernelCache"""

"[06:11:57.0093] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""BatteryLow1"""

"[06:11:57.0093] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""BatteryLow0"""

"[06:11:57.0093] amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry ""LLB"" has been previously personalized; skipping it"

"[06:11:57.0093] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""iBoot"""

"[06:11:57.0093] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""DeviceTree"""

"[06:11:57.0093] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""BatteryCharging1"""

"[06:11:57.0109] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""AppleLogo"""

"[06:11:57.0109] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""BatteryPlugin"""

"[06:11:57.0109] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""BatteryFull"""

"[06:11:57.0109] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""BatteryCharging0"""

"[06:11:57.0109] amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing ""RecoveryMode"""

[06:11:57.0109] amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done

[06:11:57.0109] requested restore behavior: Erase

[06:11:57.0109] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

[06:11:57.0109] fixed TcpWindowSize (65536) can cause restore failure if too large

[06:11:57.0109] device did not return saved USB log

"[06:11:57.0109] device had saved panic logs: panic(cpu 0 caller 0x8d9e5307): ""Non-zero validity counter Block 113 Index: 0 Data: 896 UECC: 0"""

[06:11:57.0109] Debugger message: panic

[06:11:57.0109] OS version: 11A501

[06:11:57.0109] Kernel version: Darwin Kernel Version 14.0.0: Mon Sep 9 20:56:45 PDT 2013; root:xnu-2423.1.74~2/RELEASE_ARM_S5L8930X

[06:11:57.0109] iBoot version: iBoot-1940.1.75

[06:11:57.0109] secure boot?: YES

[06:11:57.0109] Paniclog version: 1

[06:11:57.0109] Kernel slide: 0x<<<<<MEID>>>>>00

[06:11:57.0109] Kernel text base: 0x8d001000

[06:11:57.0109] Epoch Time: sec usec

[06:11:57.0109] Boot : 0x5249bc75 0x00000000

[06:11:57.0109] Sleep : 0x00000000 0x00000000

[06:11:57.0109] Wake : 0x00000000 0x00000000

[06:11:57.0109] Calendar: 0x5249bca3 0x00099d13

[06:11:57.0109]

"[06:11:57.0109] Panicked task 0x8ee18d48: 5423 pages, 98 threads: pid 0: kernel_task"

"[06:11:57.0109] panicked thread: 0x800eb220, backtrace: 0x8bb0bdc0"

[06:11:57.0109] lr: 0x8d117889 fp: 0x8bb0bdf4

[06:11:57.0109] lr: 0x8d1181f7 fp: 0x8bb0be28

[06:11:57.0109] lr: 0x8d004b2d fp: 0x8bb0be44

[06:11:57.0109] lr: 0x8d9e5307 fp: 0x8bb0be60

[06:11:57.0109] lr: 0x8d9e4fe3 fp: 0x8bb0beb8

[06:11:57.0109] lr: 0x8d9e494b fp: 0x8bb0bed4

[06:11:57.0109] lr: 0x8d9e0ce9 fp: 0x8bb0bf30

[06:11:57.0109] lr: 0x8d9ed4ed fp: 0x8bb0bf44

[06:11:57.0109] lr: 0x8d9ca5b9 fp: 0x8bb0bf6c

[06:11:57.0109] lr: 0x8d9ca353 fp: 0x8bb0bfa0

[06:11:57.0109] lr: 0x8d9c9a19 fp: 0x8bb0bfa8

[06:11:57.0109] lr: 0x8d01f05c fp: 0x00000000

[06:11:57.0109]

"[06:11:57.0109] Task 0x8ee18d48: 5423 pages, 98 threads: pid 0: kernel_task"

"[06:11:57.0109] Task 0x8ee18aa0: 372 pages, 3 threads: pid 1: launchd"

"[06:11:57.0109] Task 0x8ee187f8: 552 pages, 1 threads: pid 2: launchctl"

"[06:11:57.0109] Task 0x8ee18550: 670 pages, 1 threads: pid 3: restored_externa"

"[06:11:57.0109] Task 0x8ee182a8: 2863 pages, 6 threads: pid 4: restored_externa"

[06:11:57.0109]

[06:11:57.0109] previous restore failed with exit status 0x100

[06:11:57.0109] connected to service com.apple.mobile.restored

[06:11:57.0109] using protocol version 13

[06:11:57.0109] unable to open device_map.txt: No such file or directory

[06:11:57.0109] board config = n90ap

[06:11:57.0125] no value returned for BootArgs

[06:11:57.0125] _copyDeviceProperty() failed for restore bootargs

[06:11:57.0125] no value returned for MarketingPartNumber

[06:11:57.0125] _copyDeviceProperty() failed for mpn

[06:11:57.0125] requested restore behavior: Erase

[06:11:57.0125] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.

[06:11:57.0125] value query for 'HardwareModel' returned 'N90AP'

[06:12:27.0140] <Restore Device 0424FED0>: operation 28 progress -1

[06:12:40.0968] RestoreOS mode device disconnected

"[06:12:40.0968] Device removed when in state Restoring, moving device to transition state"

[06:12:40.0968] Changing state from 'Restoring' to 'Transitioning'

[06:12:40.0968] Creating timer to monitor transition

"[06:12:42.0000] recv(3948, 4) failed: connection closed"

[06:12:42.0000] unable to read message size: -1

[06:12:42.0000] unable to read message from device

[06:12:42.0000] AMRAuthInstallDeletePersonalizedBundle

"[06:12:42.0078] Restore completed, status:9"

[06:12:42.0078] Failure Description:

[06:12:42.0078] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: 9

[06:12:42.0078] Depth:1 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error 9 - Failed to receive message from device)

Oct 2, 2013 9:23 PM in response to italiansoda

I have seen this problem on iphone 4 and was not able to fix it. The error itunes gave was error 29. Phone was updated to ios 7 and then went into a recovery mode loop. DFU restore did not work, setting Windows hosts file back to default and DFU restore after did not work.


Not sure if the firmware is faulty or itunes 11.1 is bad. I noticed itunes tries to verify the firmware twice. Once before beginning restore. It will restore firmware to 90% then tries to verify it again and thats where I saw it fail. Looked up error 29. Claims that I should turn AV and firewall off. The computer has no AV for that reason and firewall was turned off for that moment.


I have also seen ios 7 install fine on some iphone 4s. Is it a hit or a miss with this ios?

Oct 3, 2013 1:38 PM in response to italiansoda

I had the same problem this morning (3rd of October 2013).

Got my iPhone 3rd of October 2011, so I hope it was purely coincidental that it broke today.

After several days of trying and failing to start the 7.0.2 upgrade, it finally got started - that bricked my phone.

With some help, I manually installed the upgrade file (ipsw file) with the kind of sorcery previously posted and described in this thread.

Even so, Apple lost reliability with this and recent upgrades. What can I expect from Apple in the future?

Guess that won't matter, as I ordered a Sony Xperia Z1 today.

Oct 6, 2013 8:11 PM in response to italiansoda

I seem to be having an entirely worse problem then all of you. Ready for this bomb shell?


I have the iphone 5. I updated to IOS 7.0.2 yesterday from IOS 7.0.0


My phone went BLACK during the update and my computer no longer recognized it. I unplugged it and tried to turn it on. nothing. plugged it into multiple wall chargers. nothing. plugged it into a different computer. nothing. tried dfu mode. nothing. then finally got it to recognize by connecting to my mac and then trying DFU mode.


NOW. when it recognized of course it was in recovery mode. so i restored it to my back up and it successfully updated to 7.0.2


when it turned on It no longer recognizes the touch of my finger. or anyone elses by that matter, and by that I mean... the screan DOES NOT WORK. I cant slide to unlock, or do anything.


now here is where it gets insane. It is almost like someone else is in control of my phone. without even touch the phone it will start going to different apps and doing whatever it wants. it went to my texts and sent random letters to random people in my phone. it went to my contacts and called random people and hung up. i watched it for quite a while. I even filmed this using a different phone that i will most likely be posting on youtube as proof and hopefully someone will offer me a solution. it acts 100% possessed. switches from games to music to my camera where it took a picture with the flash on back to texting people all by its self. I finally had enough when it went to the appstore and it almost succesfuly purchased an app before i did a hard reset. INSANE HUH!!!!


Now since then. I have restored it probably 20 times. i tried going back to 7.0.0 which actually worked but it was still a haunted iphone. no matter what i do it remain haunted and unusable. I have spent the last day in airports phoneless using every chane I get trying to fix my phone, Nothing. seeing is how an apple store visit isnt possible for me for atleast a couple of days... any advice from the real guinesses in the world of apple... (YOU) ?


Please help me. anyone else have iphone that seems to have sold it's own soul to the devil himself?

Oct 7, 2013 6:52 AM in response to italiansoda

This is the error I am getting from the tail of the iPhoneUpdater log:



[06:46:10.1186] Failure Description:

[06:46:10.1186] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: 36

[06:46:10.1186] Depth:1 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error 36 - Failed to handle message type StatusMsg)

[06:46:10.1186] Depth:2 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error 36 - failed to format effaceable storage)



I'm now wondering if it is a hardware issue with mine now

7.0.2 update broke iphone

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