Previous 1 2 3 Next 40 Replies Latest reply: Sep 2, 2014 11:47 AM by alaska907
chrisleighton Level 1 Level 1

I have logged into the NBA Game time app on apple TV but I am not able to watch the games from last season. I am able t do this through Ipad, iphone laptop etc

 

anyone else having this problem?


Apple TV
  • diesel vdub Level 7 Level 7

    Why not?

    Any errors?

  • chrisleighton Level 1 Level 1

    no errors, when i go to the game and i get 3 options

    1) Full Game

    2) Condensed

    3) highlights

     

    only the highlights one works.

     

    Like i say it works fine on the ipad.

  • tan3li Level 1 Level 1

    Same problem here.

     

    When I go to highlights it starts immediately playing highlights. But when I select Full game or Condensed, nothing happens.

     

    Any ideas what to do?

  • chrisleighton Level 1 Level 1

    Hi

     

    I sent an email to NBA and they replied with the following

     

    "The applications on mobile, tablet and connected devices will be updated prior to the start of the season. Any new features would be announced then.

     

    As the current app on XBox and AppleTV is from last season, current season subscriptions do not yet have access to all content but will once the app updates it will. Both “Premium” and “Season” level subscribers will have access to subscription content through all supported devices."

     

    So looks like we need to wait for an update if we want to watch last seasons games.

     

    Airplay gets round this for now.

  • mocca1234567 Level 1 Level 1

    HI Chris, thanks for this post.. was getting frustrated not being able to stream the pre-season games on my apple tv.. do you know how we will know if the nba game time app update is already available to download in apple tv? regards, mike

  • Luke Gooley Level 1 Level 1

    Having the same problem..not very impressed. They were quick to accept payment, not so quick to update. I'm grateful for my iPad!

     

    MLB and NHL apps didn't have this problem and neither should the NBA! Not good enough.

  • Powerasr44 Level 1 Level 1

    Hi everyone

    i am from italy and i have bought the nba international league pass and i am trying to play it on my apple tv ..but i can see only the highlights ...because if i choose full archive or condensed game it doesn't work...

     

    what do you think?

     

    Can we watch the nba season on apple tv??

  • chrisleighton Level 1 Level 1

    Hi moocca, I am quite new to Apple TV so don't know how apps gets updated. How do they normally update?

  • chrisleighton Level 1 Level 1

    Hi Powerasr44, see the email I got from nba tv above. We should be getting an update to the Apple TV app soon.

  • Powerasr44 Level 1 Level 1

    HI chrisleighton

     

    I hope..I hope...because i really would watch the nba games on my apple tv...

    because i have bought it for this service...

     

    the email talk about an update...

    I hope the update will be  for my country Italy too .....where are you from?

     

    last year did you watch nba on apple tv?

    How is it?

    the quality is good?

  • chrisleighton Level 1 Level 1

    The update is for international league pass broadband, so I assume it will be for all countries. I expect they will push this out before the regular season starts, You can AirPlay through an iPad it works fine for now.

     

    No I didn't have Apple TV until a month ago. Quality is spot on for the preseason so far.

  • hautschi Level 1 Level 1

    Hey there,

     

    still no update in sight that solves the problem. Apple TV 3, newest OS, location: GER.

    No date after June 20th shows up and you can't watch the full game, just highlights.

    My league pass works fine with browser or iPhone, so that's clearly an Apple TV problem.

    Does anyone know when to expect that update? Season starts in 4 days!!!

     

    Already sold two Apple TVs because I had massive problems with streaming (iTunes crashes @W7/W8) and just came back for NBA - looks like an epic fail again...

  • Gu2sti Level 1 Level 1

    Hi!

    I'm from Hungary and just wondering if I could watch the NBA on Apple TV in my country?

    I have the league pass and able to watch every game on iPad, iPhone but not on Apple TV.

    I thought the reason is that my country is out of the regions.

    Thanks

  • hautschi Level 1 Level 1

    Got an answer from NBA support:

     

    #################

    Greetings,

    Thank you for contacting NBA support.

    The NBA Game Time app for Apple TV has not been updated for the upcoming season at this time. There will be an update released before the start of the NBA Regular Season.

    Apple TV is available in select areas, please go to the following link for more information.

    http://support.watch.nba.com/ViewArticle.dbml?SPSID=704316&SPID=118008&DB_OEM_ID =29500&ATCLID=205736150

    You can access from your computer here http://watch.nba.com/nba/home to view preseason and archived games from last year.

    Sorry for any inconvenience, and please let us know if you have any other questions.

    Best Regards,

    NBA GAME TIME Support

    #################

     

    Well, NBA @ Apple TV is available in my region, already checked that 28 times.

    They just aren't able to release an update prior to the start of preseason and really fumble around till season start (which is in 2 days!)...poor performance.

    Is is Apple that is blocking the update or neulion who is lazy as ****?

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