iCloud CC 3, Win7, iOS 7: Photostream no longer syncs to PC

Question

randyw57 Author

Level 1

26 points

iCloud CC 3, Win7, iOS 7: Photostream no longer syncs to PC

I have an iPhone 4S and iPad 3.

Win 7 PC.

I have been running iCloud Control Center 2 for quite a while.

Pictures taken on my iPhone would sync to my iPad and to my PC.

A couple of weeks ago I did the iOS 7 upgrade on both machines.

And then upgraded to iCloud Control Center 3 shortly after on Win7.

iCloud CC is syncing my Outlook items just fine.

But the pictures I take on my 4S only show up in the PhotoStream on the 4S and the iPad.

They no longer sync to my PC.

Tried uninstalling iCloud CC and re-installing. No help.

Tried changing the folder for the iCloud Photos. No luck.

It appears that my other photo content is getting shared to Win 7.

The shared PhotoStreams that I had created.

But no new pictures from my iPhone.

Thanks for any help. I really love this feature. It worked perfectly with iCloud 2, etc.

iCloud-OTHER, Windows 7

Posted on Sep 27, 2013 8:30 PM

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Answer 1

randyw57 Author

Level 1

26 points

Sep 28, 2013 3:45 AM in response to randyw57

I tried creating a new Shared PhotoStream on my iPhone.

That sync'ed across all devices just fine.

But my main PhotoStream still only sync on iOS.

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Answer 2

Sep 28, 2013 4:23 AM in response to randyw57

I am having the exact same problem. Any resolution?

iPhone 5S running iOS 7.0.2

iPhone 5C running iOS 7

iPhone 4S running iOS 7

iPhone 4 running iOS 7

iPad 3 running iOS 7

PC running Win 7 Pro x64 and iCloud Control Center 3.0

As with the OP, this stopped working upon upgrading to iOS 7 and Control Center 3.0.

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Answer 3

glag

Level 1

0 points

Sep 28, 2013 5:15 AM in response to randyw57

Same issue here!

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Answer 4

randyw57 Author

Level 1

26 points

Sep 28, 2013 3:16 PM in response to Maverickster

No luck so far.

Tried turning off iCloud Photostream on my iPhone.

Restarted the iPhone.

Uninstalled iCloud CC. Reinstalled iCloud CC.

Enabled Photostream on my iPhone.

Everything works perfectly. Except for PhotoStream. Nothing comes over.

Called Apple yesterday. Tried a few things. I'll follow up with them on the incident.

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Answer 5

glag

Level 1

0 points

Sep 29, 2013 2:11 PM in response to glag

I logged out from icloud control center in my PC and then logged back in. It seems that the problem was resolved.

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Answer 6

Iain_L

Level 1

33 points

Sep 29, 2013 9:00 PM in response to glag

I tried that several times, but it hasn't worked. Sometimes half the photos sync, sometimes none. About 50% of time have to restart iCloud service.

Worked perfectly on iOS 6 and iCloud 2

iPad 4th generation, 32gb wi-fi, iOS 7.0.2

Win 7 64 bit, iCloud 3

Very frustrating.

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Answer 7

randyw57 Author

Level 1

26 points

Sep 30, 2013 8:27 PM in response to Iain_L

I reopened my incident with Apple.

Spent a good amount of time with a great rep.

He could see that my photos were making it to iCloud.

We tried a number of things.

We will reconnect tomorrow. He is very interested in getting this to their engineers.

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Answer 8

randyw57 Author

Level 1

26 points

Oct 1, 2013 1:46 AM in response to randyw57

Some questions:

1. On the PC, if you go to My Photo Stream and do a 'Add photos' to pick up an image from the pc does that image make it to your iOS My Photo Stream? (Mine don't, but they used to)

2. Is the My Photo Stream on your iOS devices the same size? I was looking at the doc for iCloud and the way I read it was that the latest 1,000 photos should be pushed to the iOS devices. (My iPad has 1,000, my iPhone has 72)

Thanks.

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Answer 9

randyw57 Author

Level 1

26 points

Oct 1, 2013 4:08 PM in response to randyw57

For me, it was the two iOS Photo Streams being out of sync.

iOS PhotoStreams should always have the same photos on them. Same number exactly.

The PC saves all of the photos.

Anyway, the Apple rep had me sign out of iCloud CC on my PC.

Then on each iOS devices Settings/iCloud/Delete Account.

Confirmed all the warnings.

Then re-entered my iCloud id and password on the iOS device.

Things restarted and the iOS Photo Streams got loaded with the number of photos that

iCloud has.

Signed in on iCloud on the PC. It synced the same way.

Tried taking pictures on the iPhone and iPad. They synced everywhere.

So I'm back in business.

I just deleted everything on my iOS devices when I exited iCloud.

My interest is the PC syncing when I take a photo on my iPhone.

I think I should be able to take my old Photo Stream on the PC and copy them into the iCloud Upload folder.

That should get them everywhere.

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Answer 10

heoha

Level 1

4 points

Oct 2, 2013 2:01 AM in response to randyw57

Hey,
these steps do it for me:

Backup AND delete all of your photos from photostream using an iOS device, or several devices in case of unsynchronized photostreams.
Log off your iCloud on Windows (complete, including IE,Chrome, Outlook, and so on...).
Log in again.

Be Happy ;-)

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Answer 11

randyw57 Author

Level 1

26 points

Oct 2, 2013 2:21 AM in response to heoha

How do you delete all the photos from PhotoStream on iOS?

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Answer 12

Oct 2, 2013 3:54 AM in response to randyw57

This did not work for me. Did exactly as instructed (which has to be the most microsoft thing I've ever had to do on an apple device), and the only thing that happened is that when the photostreams repopulated on the iOS devices, there were 600 fewer photos in it than when I started. All the photostreams in the iOS devices still sync with one another just fine (although this has never been the problem. But it is simply not syncing to my PC via iCloud CC 3.0.

I've tried everything at this point -- uninstall/reinstall, logout/login, every suggestion in this thread. What the heck is going on here?

Is there a way to roll back?

--Matt

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Answer 13

Oct 2, 2013 5:06 AM in response to Maverickster

Incidentally, I also have iCloud Control Panel 3.0 installed on work computer connected to the same iCloud account...it works fine. Something is fubared here.

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Answer 14

randyw57 Author

Level 1

26 points

Oct 2, 2013 3:16 PM in response to Maverickster

Anything different about that work computer?

Different Windows version? 32bit?

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Answer 15

Oct 4, 2013 4:36 AM in response to randyw57

No. Same everything. This is incredibly frustrating.

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