Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 7.0.2 iMessage problems

I recently upgraded my iphone 5 from ios7 to ios 7.0.2 and my iMessages are not sending. I turned off iMessages and turned it back on and nothing worked. I can send regular sms messages but not imessages. does anyone else have this issue? does anyone know how to resolve this issue? thank you

iPhone 5, iOS 7.0.2

Posted on Sep 29, 2013 4:35 PM

Reply
101 replies

Oct 2, 2013 11:33 AM in response to Champaggne

http://www.idownloadblog.com/2013/10/02/apple-working-on-imessage-fix/


Here’s Apple’s statement to the Journal:

“We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update,” Apple said in a statement. “In the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve their issue. We apologize for any inconvenience this causes impacted users.”

In the meantime, a few temporary fixes:

- Turn off iMessage in Settings > Messages
- Reset networking settings in Settings > General > Reset
- Reenable iMessage in Settings > Messages

You can also try restarting your device.



On September 20, Apple released iOS 7.0.1 for iPhone 5s and 5c handsets containing “bug fixes and improvements,” and last week it released 7.0.2 to fix a Lock screen vulnerability. And it’s expected to release iOS 7.0.3 in the next several days.

Oct 3, 2013 9:52 AM in response to ColinHyland

Well I am having the same issue as everybody on my iPhone4 and my wife who's iPhone5 has been fine until today.

I have done everything suggested. After resetting my phone it began working again. I have since updated to 7.0.2 and it was still working....until last night. back to square one and i am note doing a full reset again. Apple needs to sort out there crap

Oct 3, 2013 2:18 PM in response to rollerbones

I feel your pain!


My wife and I have iphone 4S's.


This problem exists on both of them and persists even after ios 7.02 upgrade


the idea that this is only a fraction of the users is ludicrous


no one is complaining becuase they have become used to crap support and quality from apple


betrween this and the ATV 6.0 fiasco this company is making it embarassing to be an Apple supporter


Howe can we say ios is better than android


whatzapp works falwlessly across every device and platform for free


this isnt rocket science

Oct 4, 2013 2:15 PM in response to ColinHyland

Hi Guys,


Same here on all my iDevices: 4S, 5 and even iPad3....

Tried the reset network fix several times, but after just some hours the problem is back.


What nobody's talking about is that we pay for regular txt when iMessage doesn't work.

I'm texting from US to Europe continuously and I'm really fedup when the green show up instead of blue as it translates in hard to earn $ every time !!!


It's not just a joke when $ are involved hundreds time a day... COME ON APPLE !!!

Oct 4, 2013 2:21 PM in response to jeanmichd

jeanmichd wrote:


Hi Guys,


Same here on all my iDevices: 4S, 5 and even iPad3....

Tried the reset network fix several times, but after just some hours the problem is back.


What nobody's talking about is that we pay for regular txt when iMessage doesn't work.

I'm texting from US to Europe continuously and I'm really fedup when the green show up instead of blue as it translates in hard to earn $ every time !!!


It's not just a joke when $ are involved hundreds time a day... COME ON APPLE !!!


Perhaps you should look at temporarily using a different messaging application? Apple provides one additional option to standard text messages. It seems that you have become overly dependant upon it. Apple is NOT required to provide you with a 'free' messaging service. Use a different application while Apple works to resolve the issue.

iOS 7.0.2 iMessage problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.