SOLUTION: Some Music Won't Play After Upgrading Your iPhone To iOS7

Right.....we are supposed to fuc*ing erase and restore our devices all because of an OS update? Apple caused the GD problem, Apple should fix it. Everything that is showing is what I bought from iTunes, what will not play, is grayed out, and has the red circle with a square are the mp3's that I ripped from my CD's. Does this mean Apple is going to force us to buy everything from them? If that is the case, I will just buy a different mp3 player or downgrade the ios.

All this does is show my "PURCHASED" music, not my ripped music.

This is not a solution for me. I have a combination of ripped and purchased music. Turning of the sliders only doesn't show my RIPPED music. Read my solution here: https://discussions.apple.com/thread/5479911

I do not think this has anything to do with the original source of your music.

I have this red circle/red square/no play issue with both iTunes purchased and CD-ripped muisc...and I use iCloud to back up my stuff.

B

U

G

Agreed; when I had the issue it had nothing to do whether the songs were "purchased" or "ripped."

Here's how I seem to have solved the problem:

I did a full iPad reset, restoring from my last iCloud backup.

(Critical: before doing the reset/restore, you must off "Find My iPad." It's located under Settings/iCloud, near the bottom.)

Pain in the ***, but it seems to have worked.

I agree. It's to the point where I no longer update my apple products when they are working the right way (besides security updates for computers)... There's too large a chance that it will cause more harm than good. Apple isn't the company it once was. Google is looking better & better everyday.

Hello everyone. I also had this problem after upgrading to ios7. There was no discernible pattern to the tracks affected, some were rips and others were purchased. Like everyone else I had a major panic when 90% of my music would play, but I managed to fix it last night without too much drama. Using an iphone 5, here is what I did:

1. Updated phone firmware (7.0.3?) using wifi rather than iTunes.

2. Updated to latest version of iTunes

3. Backed up phone

4. Unchecked "sync music" and synced iphone, removing all the tracks which weren't stored on the cloud

5. I then went through and unchecked all the music I had previous synced (albums, artists etc) and synced the phone again so there was no music on it at all

6. I then rebuilt my music collection from the sync music tab and resynced. Everything is now playable and there is not a red circle in sight.

Hope this works for others too!

Tom

This solution 100% worked for me:

I did a full iPad reset, restoring from my last iCloud backup.

(Critical: before doing the reset/restore, you must off "Find My iPad." It's located under Settings/iCloud, near the bottom.)

Then I resync'd.

Pain in the ***, but it worked

SOLUTION! you do not need to reset restore or backup your iphone at all!

NOTE: This will take some time depending on how many songs you have.....took me about an hour to do with 2400 songs.what you have to do is remove all the songs from your phone and then re-sync them back on. this worked 100% for me.

1-simply plug phone into itunes on your computer

2-click where your iphone shows up in itunes

3-click the music tab at the top

4-UNCHECK the box beside sync music and when the prompt asks click REMOVE

*this will remove all the music off of your phone so make sure all your music is in itunes on the computer!*

5-Sync your phone

6- after the sync is finished fallow steps 1-3 again and re-click the "Sync Music" box

7- now sync your iphone again and it should all be back to normal

!,,!(-_-)!,,! Rock On

Correctomundo, Mitch,

It is the same for iPads. Last, week, after not finding a solution anywhere, even here, I first copied all my music to a folder on my computer, then deleted all the music out of iTunes. Sync'ed, then copied all the music back in to iTunes, from the folder on my computer, then sync'ed again.

After that, no more red circles with squares. I left my solution on here, giving it the "solution worked for me" tag, but still got emails from this forum from people saying to erase and restore.

I guess people like to take the hard way.

Take care!

I tried this solution but it didn't work for me since I haven't been able to get my iPhone 5 to sync properly since the 7.0.3 update. It tries to sync but it always gets stuck at step 5 "waiting for changes to be applied." I followed the steps mitch_rocker outlined, but it didn't remove any music from or re-add any music to my phone. Within iTunes on my PC it looked like all music was un-synched & then re-synched, but my phone kept the same number of songs through the whole process. Many of them still have the red circle/square next to them & are completely unplayable. Apple needs to put out a fix for this bug!

Fix that WORKED perfectly for me: Re-Creating (i.e., re-building) my itunes library and then syncing phone. Here's the apple support link: http://support.apple.com/kb/ht1451

Note: there are some caveats with re-creating a library.

So far, I don't see any songs missing. The majority of my library (~4000 songs) is ripped mp3s, but also had ~100 songs purchased on itunes. All songs, purchases, and playlist seem to intact and playing on my iPhone now. Happy again.

This persons suggestion really worked. I would suggest everyone to try this before they go through all the trouble of restoring your device. I've tried absolutely everything and nothing but this worked for me. Say goodbye to the stupid dotted circles! I wish you would've posted that earlier haha. Thanks again!!

Yes! Now, how about APPLE chime in and explain why they never tested this update FULLY, before releasing it??!

I am angry, because this problem led to having to restore the image to my PC, which took about a week and some late nights, when all I really had to do, in the first place, was uncheck my music, copy it to a folder, sync, copy it back, check it all, then resync. And, APPLE caused me all this misery.