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SOLUTION: Some Music Won't Play After Upgrading Your iPhone To iOS7

After upgrading to iOS 7, some of you, including me, started having an issue where some of your songs refuse to play on your iPhones and iPods. There was also a red square inside of a red circle next to the song which I guess, was adding to the problem of the songs not playing. I had no idea what the issue was, so I searched and searched but came out with no solution to this annoying problem. Until last night. I was just messing around in the settings app and discovered that it was neither iTunes 11 nor iOS 7 that was the cause of this problem. It's all a matter of how the settings in your iPhone or iPod are set up. Follow these instructions to get your songs working again!


Step 1: Go to the "Settings" app on your Springboard (iPhone or iPod)


Step 2: Scroll down to the "iTunes & App Store" category.


Step 3: Where it says "Automatic Downloads", turn off the "Music" slider.


Step 4: Sync and enjoy playing ALL of your music!


It took me a while to figure this out, but I'm glad that I can help you guys. Have a great day!


😁

iPhone 5, iOS 7.0.2, Works on every iPhone and iPod!

Posted on Oct 1, 2013 8:11 AM

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Posted on Oct 1, 2013 10:26 AM

Thanks for your suggestion but it did not solve the problem for me. It did remove all the songs that wouldn't play that had the red square/red circle symbol but they were all songs that are in my iTunes library that I bought so I don't know what is going on. I have a iPhone 4S and I have the latest iOS7 update and latest iTunes update so I don't know what is to blame or going wrong. I just know everything was fine befgore iOS7. I also tried to remove a playlist (no sucess) and reload a playlist (no success)

178 replies

Feb 9, 2014 8:53 AM in response to Rattlehead18

I have been reading and occasionally responding to this thread since it first began and none of the solutions has worked either at all or only partly. For me it is intermittent. Sometimes everything is normal and other times I get a few, or many of the dreaded red circle/square **** bombs. No discernible patterns. But one thing stands out: either Apple doesn't read this to see what problems exist, which is unforgiveable and hard to fathom, or they do read it and don't give a ****, which is equally hard to fathom. OK, maybe they do read it and are hard at work trying to find a fix? Even if I gave them that benefit of the doubt (and I don't), I have yet to hear from anyone form Apple that they are aware of this problem and are trying to address it. In fact, all I've ever seen is other people expressing the same frustration, anger, disbelief, disappointment with Apple. Users threatening to join the Android universe, etc. So after at least 2 months of this ongoing issue, still no Apple input. What is up with that Apple? Surely someone reading this works for them or knows someone who works for them who can pass this to someone who can at the VERY LEAST acknowledge the problem??!! Please

Feb 9, 2014 9:18 AM in response to DJPens

BTW

I am still experiencing wierd problems like a CD that will download 2 of the 10 songs on it but for some reason the other 8 won't sync. From the same CD! that I bought last week from iTunes?! And when I try to sync with my laptop rather than my mac mini, it works or fails in yet other strange ways. And all this is different whether I use my iPhone or iPad. And no problems at all with my nano. I've gone beyond frustration into Zen resignation and am entering bemusement (that is when I'm not reverting back to anger and stupefaction)

Feb 13, 2014 3:18 PM in response to goingcoastalnc

hello,

afterweeks of trying to figure this out i have the same problem and this worked for me, just use mp3 convertion...see below


Saving a copy of a song in a new file format

When converting from a compressed to uncompressed file format (for example, from MP3 to AIFF) you shouldn't notice any reduction in sound quality. However, when converting between compressed formats (for example MP3 and AAC), you may notice a reduction in the sound quality. For the best results, if you want your music encoded in a different file format, you should import the music again from the original source using the new encoding format.

To convert a song's file format


  1. Open iTunes Preferences.
    Windows: Choose Edit > Preferences.
    Mac: Choose iTunes > Preferences.
  2. Click the General button, then click the Importing Settings… button in the lower section of the window.
  3. From the Import Using pop-up menu, choose the encoding format that you want to convert the song to, then click OK to save the settings.
  4. Select one or more songs in your library, then from the File > Create New Version menu, choose one of the following (the menu item changes to show what's selected in your Importing preferences):
    • Create MP3 version
    • Create AAC version
    • Create AIFF version
    • Create WAV version
    • Create Apple Lossless version

If you haven't imported some songs into iTunes yet, you can import and convert them at the same time. This will create a converted copy of the file in your iTunes Library based on your iTunes preferences. To convert all the songs in a folder or on a disk, hold down the Option key (Mac) or Shift key (Windows) and choose File > Create New Version > Convert [import

preference setting].

Feb 22, 2014 5:56 AM in response to Rattlehead18

Hi Rattlehead, I have updated to iOS 7.0.6 but havn't tried anymore music syncing yet. Not holding up much hope since it looks like it only fixes a ssl bug. Hopefully 7.1 will resolve the issue and someone will reply saying so!...


from wikipedia (http://en.wikipedia.org/wiki/IOS_version_history#iOS_7.x):


Bug fixes

Fix CVE-2014-1266, a bug in Secure Transport that can cause it to fail to verify the authenticity of a SSL/TLS connection.

It also updates safari on the iPad and puts your favourite under the search bar.

Feb 23, 2014 12:44 PM in response to DJPens

This is so very frustrating.


I have tried all of the supposed solutions, but none of them work. In fact, my issue is even worse. While most of my songs played before, now anything that wasn't purchased very recently won't play. I tried removing everything from my iPhone, but they magically keep reappearing, even in their broken state.


Does a factory restore actually fix this problem? I don't want to go through the pain of a factory restore for nothing.

Feb 23, 2014 1:56 PM in response to DJPens

I think I got this all fixed now.


Since I've tried everything, no clue what actually contributed to the fix or was useless but --


1. Shuffle (by shaking phone) is turned off.


2. Deleted entire music library on the iPhone itself (under Usage in Settings).


3. Removed all "Manually added" songs. No clue how they were manually added since I've never done that and it was a random list of odd things. But anyway. Remove them.


4. In iTunes, Untick Sync Music. It won't work, so then go through and untick every single thing that's ticked - artists, albums, playlists, etc. Everything. untick it. Sync again. Sync some more. Untick the stuff that gets re-ticked. Sync again. At some point, stuff will remain unticked.


5. Untick Sync Music again. At some point, it will magically work even though you've done nothing different. Have a margarita cos you'll need it at this point. Your iPhone (iPod) will be blank except for all the music that you could download from the cloud.


6. Sync again just to be sure. Have another drink.


7. Add one artist that you KNEW FOR A FACT did not work before. Sync. Drink.


8. Is that artist fixed? Should be. If not, repeat all steps above.


9. Margarita time!


10. It will work eventually. I think it's a syncing issue as well as an iOS 7 issue.


Anyway, that worked for me... I think. We're still syncing the entire library at this point, but slowly all the circle-boxes are going away.



ETA: Yep, this worked. Everything is back!

SOLUTION: Some Music Won't Play After Upgrading Your iPhone To iOS7

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