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SOLUTION: Some Music Won't Play After Upgrading Your iPhone To iOS7

After upgrading to iOS 7, some of you, including me, started having an issue where some of your songs refuse to play on your iPhones and iPods. There was also a red square inside of a red circle next to the song which I guess, was adding to the problem of the songs not playing. I had no idea what the issue was, so I searched and searched but came out with no solution to this annoying problem. Until last night. I was just messing around in the settings app and discovered that it was neither iTunes 11 nor iOS 7 that was the cause of this problem. It's all a matter of how the settings in your iPhone or iPod are set up. Follow these instructions to get your songs working again!


Step 1: Go to the "Settings" app on your Springboard (iPhone or iPod)


Step 2: Scroll down to the "iTunes & App Store" category.


Step 3: Where it says "Automatic Downloads", turn off the "Music" slider.


Step 4: Sync and enjoy playing ALL of your music!


It took me a while to figure this out, but I'm glad that I can help you guys. Have a great day!


😁

iPhone 5, iOS 7.0.2, Works on every iPhone and iPod!

Posted on Oct 1, 2013 8:11 AM

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Posted on Oct 1, 2013 10:26 AM

Thanks for your suggestion but it did not solve the problem for me. It did remove all the songs that wouldn't play that had the red square/red circle symbol but they were all songs that are in my iTunes library that I bought so I don't know what is going on. I have a iPhone 4S and I have the latest iOS7 update and latest iTunes update so I don't know what is to blame or going wrong. I just know everything was fine befgore iOS7. I also tried to remove a playlist (no sucess) and reload a playlist (no success)

178 replies

Feb 25, 2014 6:52 PM in response to DJPens

SOLUTION! BEFORE YOU TRY and RESTORE YOUR Ipod!
After about 2 hours of trying to find a solution I decided to try and re-sync all my music to my ipod
-Not wanting to restore my ipod, yet again, due to my distaste for reorganizing 270 apps, i thought this might be easier.
It is quite simple and it not only takes care of you Red Circle/Square issue, it also takes care of any duplicate song problem that you may have.
After you have connected your ipod to your computer.

And after your ipod has gone through it's routine sync.
Click on your Ipod on the top right side of Itunes - Two blocks left from "ITunes Store"
Then Click on "Music".
You will see a box that says "Sync Music"- UNCHECK IT.
A notice will then appear as stated below.
"Are you sure you do not want to sync music? All existing songs and playlists on this
Ipod 'Your Name' will be removed"
Click "REMOVE"
On the Lower right hand of Itunes you will see "Sync" & "Apply"
Click "APPLY"
Wait for the syncing to be completed and the only thing you should see in your music are the songs that you have purchased. NOTE: They do not exist on your ipod they will have the Icloud Download sign next to them.
Now you will go back and re-check "Sync Music" that you unchecked before.
Click "APPLY" and syncing will begin.


Obviously depending on how many songs you have the waiting time will vary. I only had 1,300 songs so I took between 20 to 35 minutes.
All your songs should be on there as well as your playists and so forth with no Red Circle/Square or possible duplicates

NOTE: For all you tech/apple brainiacs --I know I gave more detailed information than you needed but this was also for those who need a little more direction. .
Hope everything works out!

Mar 1, 2014 11:09 AM in response to DJPens

THE SOLUTION FOR ME---What I did was plug my iphone into my computer so it would show the device in Itunes then go to the music that you want to be synced onto your device, unclick all of the songs or playlists, sync the device, then after you do that reclick the playlists or songs that you want on your iphone or ipod and sync it again. This worked for me.

Mar 6, 2014 5:10 AM in response to DJPens

Hi there.... Been tearing my hair out for the past ten days after a flawed apple iPad update which caused havoc with my playlists and music with the dreaded red circles... Called apple who could not resolve for me, monitored apple support communities for a variety of suggestions, none worked.....until I saw your solution post.......and guess what....it worked!!!!!!!!! You are a star... Very many thanks ... Pity apple could not have suggested this after over an hour on the phone !,,

Graham.

Mar 9, 2014 4:28 AM in response to DJPens

Hello everyone

This suggestion and all of the other suggestions mentioned in this thread did not work for me. I have been wrestlling with my ipod touch for over 2 weeks and I finally figured out why it will not play songs.


https://discussions.apple.com/thread/5594209


Before I stumbled across that thread, I gave it the ol college try one more time. I added ALL of my songs (7000 +) back to the ipod. 1000 of those were WMA's, so i converted those in itunes naturally. For a few days everything was ok, then boom, would not play songs, red circle with red square of death appeared. BUT, eureka! The 1000 songs I converted did play! So from here on out it seems to me for those of you still having issues, you will have to re-create an MP3 file of your songs using the newest version of Itunes. I am in the process as I type of converting 6000 of my songs in itunes. I will come back to this thread with my findings.

Mar 9, 2014 8:06 AM in response to rasan

the FIX is to

1."unselect/uncheck all your music from ALL paylists",

2. select the playlist from sidebar that you want to upload and Check all the music in that playlist.

3. Under the Music tab, click "Sync Music",

4. then click "Selected Playlist, artists, albus and genres" NOT Entire music library" then check the "Automatically fill free space with songs" Nothing below the top box should be clicked! (No "Playlists, No Artists, No Genres, No Albums" nothing)

5. Then click "Sync". bottom right had corner.and try growing some hair back that you just pulled out!


This worked for me by just messing around for a little over 4 hours trying different setting.


GOOD LUCK!

JDP


Message was edited by: JulianDP

Mar 11, 2014 2:16 AM in response to Rattlehead18

Yes - I did so last night as it did not help.


I did a hard reset of an iPhone5, installed 7.1 and installed the latest version of iTunes.


None of the tracks in my library will sync. After the upgrade, during the sync, iTunes said 'copying song x of x' etc and it took an hour or two. So I was positive. But after it completed, no music shows up on my iPhone.


If I look at the total usage on the phone, it implies that the music did sync, but there is no sign of it.


Re-started the phone, still no music.


If a hard reset and the latest software versions do not work, I am a bit stuck 😟

SOLUTION: Some Music Won't Play After Upgrading Your iPhone To iOS7

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