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H2oplayer Author

Level 1

0 points

Ios7 problems, safari crashes

This new iOS 7 has ruined the whole ipad experience for me. I use this as a browser, email tool and music library. The browser randomly crashes on a very frequent bases, some times a page opens and other times the same page crashes safari and I have to relaunch. The browser seems sluggish I feel like I just took a giant step backwards. Email is clunky and slow to respond, requires multiple touches to change folders. Music sound terrible, has hangs in sound and generally sounds glitchy. Not at all enjoyable.

I wish I had just kept dismissing the pop up asking me to update.

If you asked me a week ago about the ipad I would have told you it was great. If it was lost or stolen I would run out that day and buy a replacement. Ask me now and I would say good riddance.

Apple really blew it on this one, they took an excellent product and turned it into a frustrating pile of hardware. If ios7 was not intended for the ipad 2 why are their servers pushing it out to devices that they should not.

I have searched and found that I am not alone in these problems but have not seen any solutions.

iPad 2, iOS 7

Posted on Oct 1, 2013 8:22 AM

471 replies

lebaz

Level 1

4 points

Nov 13, 2013 1:23 PM in response to renevoorburg

I closed down all the apps in the "background" and ran this on Safari and Chrome. Both crashed at 26MB.

Interesting....

Nov 13, 2013 1:25 PM in response to H2oplayer

I'm on a iPad air wifi / cell 128gb

I have the same problem as you but also the iOS email keeps auto closing when reading email. Can't even access google Adwords using safari also. I have tried google chrome and Firefox to see if it was a safari problem but all running apple software crashes getting really pi££Ed off.

Nov 13, 2013 1:38 PM in response to renevoorburg

Excelent work!! Thanks!

I get a slight pause at 36Megs and then a browser crash at 38megs on iPhone 5 (non S) running iOS 7.0.3. I'll have to check my iPad later.

I'd like to hear what people get running iOS 6, if anyone still has a device running it.

Nov 13, 2013 1:38 PM in response to LordWaterman

Got to Love Apple, SO I just got off the phone with a "Senior" advisor, nice girl, had me a doa complete system restore through itunes, of course it didn't work. Then I asked her if anyone at Apple ever reads the Apple Support Communites and said of course, so I procedded and told her to run the test there, she said it was not allowed.

She then told me to return it and get a 3rd replacement and reminded me that she has not heard o f this issue..

Nov 13, 2013 2:04 PM in response to Steve Kornreich

Was doing some random searches in this discussion forum using keywords "iPad Air crashes/iOS7 crashes/low memory crashes" etc. I only searched back 2 or 3 days and you see the result below. Many of us are having the same issues...multiple discussions opened each under a separate topic apparently.

Re: Ios7 problems, safari crashes

by H2oplayer in Using iPad 5,572 60 17 minutes agoby Steve Kornreich

Re: Ipad air low memory crash

by Yellowtail714 in Using iPad 1,983 25 4 hours agoby Yellowtail714

Re: iPad Air Crashes on Adobe Reader and other Apps

by RishabChawla in Using iPad 195 3 4 hours agoby ethanjeffrey

Re: iPad air low memory

by S Meacham in Using iPad 360 5 14 hours agoby ashleyegret

Re: Safari Crashes in iOS7 on iPad - Memory Issue?

by GoodRunGuide in Developer Forums 2,476 11 14 hours agoby ethanjeffrey

Re: Just got my iPad Air and it crashes constantly.

by Maryk2311 in Using iPad 303 7 17 hours agoby Lady Engineer

Re: iPad Safari crashing regularly

by Rob Bruen in Using iPad 546,519 1,355 1 day agoby telfordfrommonifieth

Re: how do you close safari web pages on iPad air

by Susieann in Using iPad 264 17 1 day agoby Susieann

Re: iPad Air randomly restarts

by Careyh2549 in Using iPad 173 4 2 days agoby ethanjeffrey

Re: why the applications crash with ios 7.0.3

by gamingbro85 in Using iPad 93 3 2 days agoby ethanjeffrey

Re: How can I reduce crashes

by Gatorfitz in Using iPad 102 4 2 days agoby ethanjeffrey

Re: ios 7.0.3 ipad mini crash alot after updated

by davidtaing in Using iPad 75 1 2 days agoby ethanjeffrey

Re: iPad 3 crashing multiple times daily after IOS7

by river_rage in Using iPad 392 7 2 days agoby ethanjeffrey

Re: Safari ios7 issues on iPad Air - can't open new tabs - + sign closes app

by byinvite in Using iPad 773 6 2 days agoby ethanjeffrey

Re: Apps keep crashing after upgrade to ios 7 ipad2

by Jcarlostorres in Using iPad 20,477 22 2 days agoby ethanjeffrey

Re: Safari frequently crashes ipad4 running ios7

by Shbc100 in Using iPad 112 3 2 days agoby ethanjeffrey

Re: iOS 7

by holiveira in Using iPad 132 8 2 days agoby ethanjeffrey

Re: ios 7 not multitasking apps

by Talywkr in Using iPad 243 5 2 days agoby ethanjeffrey

Re: ipad air

by bshich in Using iPad 79 2 2 days agoby ethanjeffrey

Re: iPad Air: ios7: Safari crashes while scrolling

by PicoMc in Using iPad 240 1 3 days agoby ethanjeffrey

Re: How much ram is the the ipad air?

by Jenandy6 in Using iPad

Nov 13, 2013 3:23 PM in response to aspacelot

34megs and crash on iPad 4 7.0.2. Updated to 7.0.3 and now I get to 39 before crash.

lebaz

Level 1

4 points

Nov 14, 2013 1:07 PM in response to H2oplayer

Making progress. After several calls to a Sr. Tech I was sent to an Apple store and asked to crash their iPads. I showed one of the Geniuses and then several more. Someone is now in the back office phoning an Engineering office somewhere.

I think the fact that I proved it can be done on any and every machine in their inventory caught their attention.

lebaz

Level 1

4 points

Nov 14, 2013 1:09 PM in response to lebaz

The Genius just came back and said I would be getting a call from Apple engineering, whatever that is.

Nov 14, 2013 1:18 PM in response to lebaz

My guess he will say, "yeah there a few glitches on IOS7" kind of like healthcare.gov

Then he continues to say off the record "you want a stable web experience get a Surface 2"

Which I may just do exactly that. All I use my tablet for is email, web and you tube. NO GAMES.

I have until November 21 to return my IPad Air for a full refund if this is not fixed.

Nov 14, 2013 1:54 PM in response to lebaz

When (if) you get a callback, ask him to look at this thread (and the many other ones) on this discussion forum. One I found really interesting was from a developer that was getting a lot of complaints about his app crashing. He opened a "bug" report and Apple closed it saying was a dup of another report that had already been closed. Here is an excerpt from the thread "Safari Crashes in iOS7 on iPad - Memory Issue?":

GoodRunGuide

Re: Safari Crashes in iOS7 on iPad - Memory Issue?

Nov 9, 2013 4:04 AM (in response to 7itan)

I raised a Bug Report for this with Apple (ref: 15250706) but they have come back saying it is a duplicate of another bug report which is already closed (ref: 14914802)! I can't work out how to find out what Bug Report 14914802 is and why it has been closed and it doesn't come up when I search for it. Can anyone help? I've replied back to Apple asking the same question too.

As a number of you have said, websites that have previously worked fine on every web browser available have stopped working in iOS7, so this is clearly a major flaw in iOS7. The crash logs that Apple asked me for showed that it was definitely a memory issue, so I can only assume that Apple has released an operating system that is simply too big for the devices it is intended to run on. I'm not sure what else we can do to get this addressed.

Nov 14, 2013 3:51 PM in response to lebaz

Just downloaded iOS 7.0.4....description says fixes "bugs" and specifically mentions an issue with Facebook. Will see if it helps reduce the low memory crashes.

Nov 14, 2013 4:17 PM in response to ethanjeffrey

Wishful thinking, just got a low memory crash while using Safari to read Twitter.

Nov 14, 2013 4:23 PM in response to ethanjeffrey

Just installed 7.0.4 NOT FIXED!!!

Nov 14, 2013 5:43 PM in response to H2oplayer

It's a shame. I really got excited when I saw "7.4". This might be my last apple product if they don't fix this. I've spent almost 10k in all in their products over the years.... The 5s issues I had and now this when before their products were flawless! Eh, yeah I'm losing hope. :/

Nov 14, 2013 5:49 PM in response to Maryk2311

yeah, very sad if you ask me.

i am returning my iPad Air this weekend. I need a tablet that has a functioning web browser.

Ios7 problems, safari crashes