You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ios7 problems, safari crashes

This new iOS 7 has ruined the whole ipad experience for me. I use this as a browser, email tool and music library. The browser randomly crashes on a very frequent bases, some times a page opens and other times the same page crashes safari and I have to relaunch. The browser seems sluggish I feel like I just took a giant step backwards. Email is clunky and slow to respond, requires multiple touches to change folders. Music sound terrible, has hangs in sound and generally sounds glitchy. Not at all enjoyable.


I wish I had just kept dismissing the pop up asking me to update.


If you asked me a week ago about the ipad I would have told you it was great. If it was lost or stolen I would run out that day and buy a replacement. Ask me now and I would say good riddance.


Apple really blew it on this one, they took an excellent product and turned it into a frustrating pile of hardware. If ios7 was not intended for the ipad 2 why are their servers pushing it out to devices that they should not.


I have searched and found that I am not alone in these problems but have not seen any solutions.

iPad 2, iOS 7

Posted on Oct 1, 2013 8:22 AM

Reply
471 replies

Nov 19, 2013 10:44 PM in response to H2oplayer

http://omnesviae.org crashes, for me straight on launch. I must add to that that on iOS6 it occasionally crashed, after using it a while (it is a very complex site).


I feel very frustrated about this. Last three years I have spent many hundreds of hours creating two websites. Both worked fine until IOS 7 came to town (the other is http://vici.org). Now I have to do my best to convince the company I've always loved and promoted (and spent many thousands of dollars buying their products, since 1994) to fix this obvious bug. My impression upto now is that they don't even listen. Do they even care?


Before iOS7 it was nonthinkable for me but last week I bought a $200 Samsung phone for my son (both sites work excellent on it) and my next tablet could very well be a Samsung too.

Nov 20, 2013 9:07 AM in response to H2oplayer

I have had this exact same issue (and also started discussions about it in both the iPad and iPhone forums) on both my iPad 2 and iPhone 5. I now have an iPad Air also, and the problems persist, showing it is not just an issue of outdated hardware vs. iOS 7. The problems persist with the latest iOS 7 update on all three devices. It is especially frustrating to find that the iPad Air still has these issues--I was really hoping that the upgrade would restore the full functionality, enjoyability, and usability of my iPad experience. No such luck. (The iPad Air is a wicked cool piece of hardware. If only it had functional software to run it.) Apple, please fix this!

Nov 21, 2013 10:45 AM in response to H2oplayer

Maps on iOS 6 and all tablets and smartphones in the industry run perfect.


Maps on iOS 7.04 TAP TAP CRASH on iPhone5 and new iPAD AIR


Load map 1st Tap Tap zoom - perfect

2nd Tap Tap zoom - perfect

3rd Tap Tap zoom - CRASH


Crash Report Log shows cause as Low Memory.


Nothing else is running in the background...


20+ crashes with all logs caused as Low Memory...Apple needs to FIX memory allocation BUG immediately.

Nov 21, 2013 10:16 PM in response to LowMemory

Here is another one with the same issues, Safari (and Chrome) crashing on sites heavy on content. Using iPad Air. I never got these crashes on my iPad 3 and iOS 6. The whole browser experience has become stressful as it might crash at any time, e.g. while I write a comment (has happened a number of times!) forcing me to rewrite (or copy frequently). Of course it's stressful even when it doesn't happen because I know it *might*. Ordering things online is even worse in terms of stress, though so far no crashes in that area.


What used to be joy is now stress and annoyance. I'd feel better if Apple acknowledged these problems and said they're working on them (and even better if they actually fixed them).

Nov 23, 2013 7:41 AM in response to Tulkinghorn

UPDATE: After a week now of using iOS 7.0.4 on iPad Air I can report that the Safari crashing problem is, amazingly, EVEN WORSE than before. This is unacceptable and needs to be fixed, and Apple needs to keep hearing from us until it is fixed. I hope every iOS user who has experienced this problem will report it to Apple feedback: http://www.apple.com/feedback/

Nov 24, 2013 1:01 AM in response to H2oplayer

I have the same problems. My new ipad air crashes on a daily basis which is really annoying. The logs show that it has been crashing since 16th November which is when I downloaded IOS7.04. I have not downloaded this release on my ipad 3 and have no issues on ipad3.


I am hoping that Apple will fix this issue soon.

Nov 24, 2013 1:40 AM in response to H2oplayer

I can report I'm having the same issues on a daily basis. I'm using an iPad 3 running iOS 7.04


Even though I still find apple's hardware to be the best and the only one worth buying their software experience in iOS 7 has become a real nightmare. Software wise the only reason I accept the shortages that iOS has is the reliability, the "it just works" , but it seems this is not going to be an apple standard anymore.


Hope you fix this soon Apple, I swear a kitty dies every time my iPad crashes!

Nov 24, 2013 6:40 AM in response to H2oplayer

An update:


1. Since I last posted to this thread I have been in contact with Senior support specialists and Apple Engineering several times (I think it's been a half dozen)

2. I went through all of the posts on this thread, gathered the websites, and forwarded them with specific instructions on how to crash Safari to home page at each site.

3. Engineering reports back, thru the Senior support staff, that *some* of these are related to Javascript. There was some vague rumbling about Javascript incompatibility. It was not stated but my impression is that they're not in a hurry to address this issue.

4. They also report that *some* of these sites will crash if you have the iCloud Keychain enabled on your iPad, but not so for others. Indeed, when I went through the crash logs that are stored (via iTunes) on my desktop machine, some of them had the iCloud Keychain in their name. They are definitely working on this.

5. They are aware of the CSS problem that another user reported in this thread. I am led to believe that they are working on this.

6. They asked me to upload crash logs through a special website link, which they have received and will be look at.


So it looks like this issue is on the radar screen. Engineering is apparently keeping a close eye on this discussion thread. But I have no idea of how high the priority on this one is. All I can tell you is they're looking at it.

Ios7 problems, safari crashes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.