problem in lock screen in ios 7.0.2

Nothing more than a "we will look into it from here". Had to end chat with them quickly as I had to leave for office. They said I can continue with the existing transcipt to get more support from them. Its a holiday today and need to reinstate the conversation once again. Gave them a reference of this forum thread too. Helping them in fixing this in an upcoming update can help us to save our time in future, I hope!

Currently chatting with with Apple again, and trying to troubleshoot the problem. The challenge being I need to wait for 2-3 days to see if the steps to fix the problem (network reset, hard reset...etc) actually fixed the problem!

Now my phone is getting freezed on the lock screen for every notification I get. It was happening once a day.

Bhavani,

Its sad. After the support chat, I did this.

Settings > General > Reset > Reset Network Settings : This will cause a reboot; not a problem for us as we need to reboot @ every freeze!

Now waiting for the next freeze. It has been 5 hours since I did the above NW reset. If it happens again, I need to hard reset. If it happens again, I need to contact them again.

Can you also do these with me? Please update if it is freezing for you. I hope we have the very same problem. I hope its not freezing for "all" the notifications you receive. If so yours could be a different problem.

Hello girishadat.

I actually tried to contact apple to update my problem but my technical and hardware warranty has expired. Even I'll try those steps you mentioned and update the status.

Thank you.

girishadat,

i did a reset on network settings but after 10hrs i had the same problem. I wish that i could go back to ios 6 😟

abgraph,

have you fixed the problem ?

Can you check hard reset too? I don't think it is possible to go back to iOS 6. I am still waiting for a frozen lock screen, after the network reset.

It looks like, support guys are trying to keep me away for sometime... 😉 Anyway let's hope Apple can do something for us.

I tried the hard reset too and after few min i had the same problem again. 😟 i have to reset the phone to make an call which is really irritating. I wish apple could fix the problem soon.

Thanks for the update. Will update over this thread on my progress with recommendations from Apple and my progress.

it got freezed again after 10hrs from hard reset

Got the phone frozen @ lock screen 2 hours back. Now trying hard reset.

First time using my new IP5 and faced this problem, not even 24hours 😠

Been hearing the 6.x is much better and stable.

Usually every new OS version when released comes with lots of stability issues. I had faced this in many cases - Microsoft Windows 7, Ubuntu Linux versions.. and so on.

But in my mind Apple had a different position than that of MS and Linux distros; equal or even more that of Google (Android). But now I feel Google seems much better in delivering a near-perfect initial release, considering the the number of different hardwares their mobile OS comes deployed on.

I strongly believe the iOS version 7 will become a stable one soon, ofcourse after a few 7.0.x or 7.x releases. Anyway I never commit a mistake of moving to another major version (8?) until it become stable with a few minor versions / patches. Its my first 2 months on an 'i' device. 🙂

Its freezing again after a hard reset too. Going to contact the support again.