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New iPhone 5s shut off unexpected and won't turn back on

I just received my new 5s. I activated it. Made a phone call. I was downloading my apps, and using them, when the phone shut off unexpected. I tried to turn the phone back on, the apple logo appeared, then it went to the waiting circle for a couple of minutes. After a couple of minutes the screen had a blue screen for a second, then it went back to the waiting circle, then it turned off. I've tried turning it on a couple of times with the same results. Help!

iPhone 5s

Posted on Oct 1, 2013 2:05 PM

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72 replies

Apr 21, 2014 12:11 AM in response to Shaik Omermakki

OMG, JUST had my 5s randomly shut off about 20 minutes ago!! I was panicing so bad to the point of tears because I didn't know what was going on; it doesn't have damage, the battery had just been fully charged & the software is up to date. Hopped online,thank god I found this post! It took about 6-7 seconds to power on. The Apple symbol showed up for about a minute then the homescreen showed up. Like nothing happened, but this still makes me nervous as to why because I've had the phone since mid January of this year, nothing like this has ever happened! Thanks Shaik for the help 🙂🙂

Mar 19, 2015 2:09 AM in response to Keith3236

Even mine turned off two times today......when its turned off for second time i was about to die......... it happened after iOS 8.2

I don't know what you guys gonna do with it........... but i have a perfect solution for all iOS 8 bugs

Next month I'm getting myself a Samsung Galaxy S6 edge.....at least there is something new......and i don't need a laptop for songs,movies,videos


Plz reply guys if you agree that now Apple don't care about previous devices...There are tons of bugs in iPhone 5S since very first update of iOS 8 in September

my iPhone 4s running on ios 8.1.3.......hangs and lags like a $50 Android phone

New iPhone 5s shut off unexpected and won't turn back on

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