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New iPhone 5s shut off unexpected and won't turn back on

I just received my new 5s. I activated it. Made a phone call. I was downloading my apps, and using them, when the phone shut off unexpected. I tried to turn the phone back on, the apple logo appeared, then it went to the waiting circle for a couple of minutes. After a couple of minutes the screen had a blue screen for a second, then it went back to the waiting circle, then it turned off. I've tried turning it on a couple of times with the same results. Help!

iPhone 5s

Posted on Oct 1, 2013 2:05 PM

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72 replies

Sep 16, 2015 4:51 PM in response to Keith3236

Almost had a heart attack when right in my front my iphone5s suddenly turned off with about 89% battery level. At first, I went plugging as it didn't power on and even with the phone being plugged. Came online and as fate would have it, I got to this forum and my problem was solved by simply holding down the power and home button together at the same and pop, the apple logo came on as if nothing had earlier happened. Am good with the phone now.

Is there is anything one can do forestall a reoccurrence?

thanks a million!!!

New iPhone 5s shut off unexpected and won't turn back on

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