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Touch ID being Erratic

Wife and I got iPhone 5s units at the same time. She has had hit and miss success with touch ID. I am golden with mine, and also hers when I put a finger into her phone data. She is frustrated, and will delete fingerprints and resestablish on her phone. Her finger scan will work for a few times, and then it gets to be like it doesn't recognize her finger (left thumb or right thumb). Is anybody else having some issues like this?

iPhone 5s, iOS 7.0.2

Posted on Oct 1, 2013 8:43 PM

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1,114 replies

Mar 11, 2014 10:41 AM in response to Dreanmachine1

So far so good on the iOS 7.1 update. I've had the same thumb print scan for about 3-4 weeks, and it was working reasonably well before the update, getting an occaisonal "try again." Since the update yesterday afternoon I've not had a single "try again." I changed nothing with TID settings so it's using the same print as before the update to 7.1, yet I now have about flawless performance. Much snappier response time as well. Hopefully it continues.


I'll wait for the results of Joe_Fo's experimentation before I try to add another print though!

Mar 13, 2014 9:57 AM in response to Frank8989

Frank8989 wrote:



I don't think this adds to the enrollment of the print, just registers recognotion of it.


Not correct. It absolutely adds to the enrolled data. Proven a long time ago.


Also, 7.1 is working quite well, better than any other release as far as TID is concerned.


Anyone having problems with 7.1 and TID not working still should consider a DFU recovery.

Mar 13, 2014 10:30 AM in response to Frank8989

Please don't take my work for it. It's very easy to prove yourself 🙂


Enroll a small area of a finger. Try to unlock far enough away from that area and convince yourself it is not working. Either go into the add a print screen or simply use the sleep/wake button to sleep/wake or highlight in enrollment screen, depending on which way you decide to prove it works, and:


1. Unlock with known area, then hit sleep.

2. Slightly reposition finger moving away from known area, but not so far that you move completely off of it, maybe a little less than half the home button diameter. A slow creep is what you want to do.

3. Rinse and repeat step 2, slowly moving towards area that was not recognized after the initial enrollment.

4. In the previously failed area yet? Is it now working? It should be.


If you're still having problems, note that the amount of pressure used on the home button to both enroll and use to unlock makes a difference. If you use a heavy pressure, almost to the point of SIRI kicking in, and are having problems still, switch to using the slightest amount of pressure possible, really no pressure at all, just barely touching the button. You might find a happy medium somewhere in the middle of these 2 extremes...

Mar 13, 2014 3:23 PM in response to aayushfromindore

aayushfromindore wrote:


Just wait and watch, everyone here who are having a good time with TID will be soon posting poor reviews about the update. Mine isnt working now and I disabled the TID. Its better not to get frustrated when it doesn't works.


Sorry to say, I'm with you. My one phone won't respond at all and I had to create another print. The other phone is still using the 4 day old print, but I've had to enter the password 4 times.


As I examine whether the print flashes while touching different parts of the finger tip to the sensor, I definitely can see that I'm still getting a smaller area that flashes than I did the day before, Apple's so-called "fade" effect.


Either they didn't release the fix for the "fade" problem, or they didn't get it right. I hope it'll come in 7.1.1

Mar 14, 2014 5:56 AM in response to Joe_Fo

Joe_Fo wrote:


Enroll a small area of a finger. Try to unlock far enough away from that area and convince yourself it is not working. Either go into the add a print screen or simply use the sleep/wake button to sleep/wake or highlight in enrollment screen, depending on which way you decide to prove it works, and:


1. Unlock with known area, then hit sleep.

2. Slightly reposition finger moving away from known area, but not so far that you move completely off of it, maybe a little less than half the home button diameter. A slow creep is what you want to do.

3. Rinse and repeat step 2, slowly moving towards area that was not recognized after the initial enrollment.

4. In the previously failed area yet? Is it now working? It should be.


Joe - I followed your procedure and it worked exactly as you described. I stand corrected.

Mar 14, 2014 8:25 AM in response to Frank8989

Certainly 7.1 Touch ID is a huge improvement. However sometimes I get a refusal to recognise my finger print. If I then go straight away to the fingerprint recognition screen my fingers are recognised straight away even the edges. Returning to the unlock screen everything works again. So why would the fingerprint be recognised by the fingerprint screen but not the unlock scanner?

Touch ID being Erratic

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