You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Wife and I got iPhone 5s units at the same time. She has had hit and miss success with touch ID. I am golden with mine, and also hers when I put a finger into her phone data. She is frustrated, and will delete fingerprints and resestablish on her phone. Her finger scan will work for a few times, and then it gets to be like it doesn't recognize her finger (left thumb or right thumb). Is anybody else having some issues like this?
iPhone 5s, iOS 7.0.2
I did backup and restore using latest version of iTunes but that didn't help at all.
Also I did reset(Erase all content and settings) on the phone and nothing changes.
I think there is software problem again like it was with iphone 5s and iOS 7.1 but
I am not sure 100%.
I have an iPhone 6 and have had constant problems with the Touch ID. When its on it works fine but quite often it wont even recognise that a finger (or thumb) is on the sensor. When I unlock with the code and go to settings I find that the Touch ID has switched itself off in settings and when I try to swipe it back on again it gives the message "Touch ID failed".
Any ideas?!
UPDATE:
I just replaced my iPhone 6 and Touch ID is now working flawlessly with iOS 8.4.
Replace those faulty phones people if you still have warranty or AppleCare+.
iPhone 6
128GB
Space Gray
I have the same issue with my iPad Pro 9.7. I already reset it and restored it, same thing!
Apple!!!help!!!
Touch ID being Erratic
