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Level 1

1 points

I've just updated my iPad to iOS 7.02 and I'm not able now to download new apps nor update the version of the existing ones.

Hi!

I've just updated my iPad to iOS 7.02 and I'm not able now to download new apps nor update the version of the existing ones. All of them are "waiting"... for ever.Even, when trying to download a new app, a "dratf" icon appears on the ipad, not the app's own icon...

I've tried to switch off and on the iPad, disconnect and reconnect the itunes id... and nothing works. Even deleting an app, to download it again, doesn't work. It even doesn't ask for my password!!! (Stays with the small square with a circle around, the one that gets "bolder" while downloading... but it doesn't get bolder now. Just stay...).

Any suggestions? I wouldn't like to reset the iPad, since I've got data in some apps that I wouldn't like lo loose...

By the way, I can not either delete some apps with thos "draft" icons... even when the alert that appears when trying to do that is shown and select "ok".

Thank you in advance!

Best Regards,

Carlos.

iPad, iOS 7.0.2, App download and update problem

Posted on Oct 2, 2013 2:05 AM

22 replies

WindyC

Level 1

11 points

Oct 9, 2013 2:32 PM in response to CarlosCG

This was driving me crazy too, but I fixed it for my iPhone and iPad. I signed out of the App Store in Settings, then I also signed out of the App Store in the App Store app. I signed back into the App Store app, then did a hard reset (holding down home and On/Off button). It worked.

CarlosCG Author

Level 1

1 points

Oct 10, 2013 9:10 AM in response to WindyC

Hi, WindyC, thanks for your help... But I tried it and didn't work. I have finally restored the iPad.

Just a question: you talk about signing out both in the settings and in the app... Where is the sign out option in the app????

Thank you in advance!

Carlos.

WindyC

Level 1

11 points

Oct 10, 2013 9:47 AM in response to CarlosCG

In the App Store app, tap Featured (bottom left corner) then scroll to bottom of Featured page. if you're signed in, you'll see your name. Tap that, then you'll get a picker menu where you can sign out.

CarlosCG Author

Level 1

1 points

Oct 10, 2013 12:34 PM in response to WindyC

Thanks again for your help! :)

Nov 19, 2013 8:47 AM in response to CarlosCG

Try this one: Go to App Store, click Updates then stop those programs which keep on waiting from app store. I just did it today and it worked for me. All the best.

CarlosCG Author

Level 1

1 points

Nov 20, 2013 9:31 AM in response to Mahase Heisi

Thanks... But it didn't work. I had to restore the iPad...

Thanks anyway :)

Bye!

Carlos.

Nov 30, 2013 4:09 PM in response to CarlosCG

I had the same problem and after I went to the settings>general>restrictions and disabled restrictions it still didn't work. I then ejected the iPad and re-connected it and could update/remove/install apps.

Hope that helps.

I've just updated my iPad to iOS 7.02 and I'm not able now to download new apps nor update the version of the existing ones.