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Ios 7 apps refresh

Why is it when I am multi-tasking between apps that when going back to an app like safari the page will reload. I was checking out on a web page shopping cart and went to my email for a second and when I came back to safari by double click home button and select safari the page refreshed and I had to start over with the purchase. This also happens when just visiting standard pages. I have ios 7.02 11a501.


I have noticed others apps doing the same type thing such as Dropbox. When viewing a PDF switch between apps and back the PDF will reload and you are returned to the top of the document. Please help!

Mac mini (Mid 2011), iOS 7.0.2, 11a501

Posted on Oct 2, 2013 8:20 PM

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65 replies

Nov 7, 2013 2:05 PM in response to Solarc

I attempted it with refresh apps on and off. Both occasions the google map application that was within view of the multi task option did not refresh causing me to re input the location. Only when it's the 3rd or outside the view of the multi tasking options did it refresh causing me to have to put the info back in...

I have tried this both ok my iPad mini and iPhone 4S..


When attempting to multi task by clicking once and going through the home screen. It works well too. No matter where the application was last loaded.

Nov 7, 2013 6:03 PM in response to Solarc

I was contacted yesterday by Apple support yesterday as well (honestly, I was blown away to get a call from them looking for my input on this - kudos Apple!) and I connected my phone to Xcode to extract some logs that I then sent to Apple. I was asked by Apple to trigger a log capture when it happens (press home + either volume button) which can then be sent to Apple for investigation. Good to know they're actively looking at this.


But Solarc, you're at least partially correct. At least for me, if Safari gets more than 2 spaces away from the current app on the multi-task list, the page will refresh every time. I've got a handful of other apps that refresh as well.


However, I think it's not necessarily the sheer # of spaces down on the multi-task list that determines whether it will refresh. I just did some testing on this and I've been able to regularly get Safari to refresh when it's only the second app down from the current app (i.e., it's still partially visible on the multi-task screen, the third app in the multi-task rotation). I think it may have to do with total memory in use by the apps being switched between, especially the amount of memory required by the app being switched to.


For example, I have five apps I've tested with: Safari (with this forum page loaded), a call task app (MobileDay - lists all conference calls for the day), a scripture reader app (essentially like an eReader), iMessages, and the phone app. If I merely switch between the first three apps, selecting the third app each time, Safari will refresh almost every time, but the other two won't. However, if I scroll up and down in App #1, or do other activity like switching tabs; then scroll up and down in App #2 or load new content; by the time I switch to App #3 it will also have a higher tendency to refresh.


However, just now, Safari was App #2 (phone app was #1 - I'm on the phone). I switched from my call back to Safari (after about 4-5 minutes) and it refreshed.


Here are a couple scenarios I just went through:

Scenario 1: Safari, Phone (on a call), Reader app (static, no scrolling)

I was able to switch multiple times (4-5 cycles) between all three without Safari refreshing.


Scenario 2: Safari, Phone (on a call), Reader app (scrolling up/down through multiple screens of text/content, reloading content, etc.)

This is more of a mixed bag. Sometimes the scrolling/activity will trigger a refresh in Safari, sometimes not. The longer I wait inbetween switching back to Safari increases the likelihood that Safari will refresh. The variance is increased by the amount of time you wait (e.g., a 5-minute wait will significantly increase the likelihood of a refresh compared to a 30-second wait).


Scenario 3: Safari, Reader app (static, no scrolling), MobileDay

With these slightly "heavier" apps, Safari would refresh more times than not. The more activity I performed in the other two apps, the more likely it seemed that Safari would be to refresh.


I can play with this some more to see if I can capture a more definite threshold that will trigger the refresh, but this should give you guys something to test with if you want.

Nov 7, 2013 6:44 PM in response to Solarc

Not to cloud the water, but while you folks are testing this issue check this.


Get safari at least 3 apps away from current and then open safari either way (direct click or multitask). Just before it refreshes note the information listed in the current tab.


What I have been seeing is the tab shows description of a previously closed page and then after it does the magic refresh the page that I left there before going to another app comes back up and the tab reflects that info.


Just curious if others see this.

Nov 9, 2013 3:44 AM in response to Solarc

This bug totally makes doing anything on my iPhone 4s a waste of time, I have to use the Mail app to construct text messages to post into Safari in order to avoid it auto-refreshing...


This bug has made IOS7 multi tasking, and working over multiple apps useless.


I cannot understand how this bug made it into an official release...

Nov 11, 2013 10:35 AM in response to Solarc

I'm also having this issue but unless I'm mistaken its happening with apps for me that are not connected to safri. Like Candy Crush for example. I have turned off the background refresh and data stream from verizon and when I swithc between that and texting it auto refreshs making me lose what game I was playing and those would be the only apps open. It does this for other games and apps like Reddit as well. I've noticed it with Facebook, Instragram, and Twitter but those I normaly don't mind refreshing but games and when I actuly and web searching it is a huge pain.

Nov 21, 2013 2:04 PM in response to Solarc

What I'm struggling to understand about this problem is that it is behaving more like a botched feature than a bug. I am a software engineer by profession and from my perspective, what usually makes an issue a true bug in released software is that application execution happens in an unpredicted pattern (one that wasn't accounted for properly in the code) or timing. Poor code, lack of quality assurance and not practicing test driven development also clearly contribute to defects, but in a solid programming environment those types of defects don't usually make it out the door. I would be suprised if anything like that would be the cause in this case because Apple is a giant company and I'm sure they conform to very strict coding practices. In the case of unpredictable execution though, it is usually difficult to reproduce these bugs. It usually means that the user didn't take the happy path, data got out of sync and eventually some dependency on missing or corrupt data blew chunks. These are the cases when submitting logging reports to a support team makes sense because they are not easily reproducible and the logs become helpful for that reason. Simply toggling between apps is most certainly not an unpredictable user behavior. Reproducing this issue in an Apple development lab where it could be isolated should be very simple. Sending them logs hardly seems necessary given the commonality of this particular problem and how easily reproducible it is. My assumption is that this was a feature that was added to save battery life but is not being received well by the public. Regardless, I hope they will resolve/revert it because my mini is basically worthless until they do. I'm wishing they wouldn't have put a stop on the method for falling back to iOS6 at least until iOS7 had been out in the wild a bit longer.

Nov 21, 2013 4:40 PM in response to Solarc

Per Nov 7 post by Solarc, I always have several tabs open in Safari at one time. When I come back to Safari after using another app, the tabs consistently display a previous web page, NOT the page I was on when I double clicked Home and left Safari.


This thread is now 10 days old. Any updates on the auto refreshing issue? It is MADDENING.

Ios 7 apps refresh

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