Previous 1 2 Next 17 Replies Latest reply: Oct 13, 2013 11:05 AM by EZ Jim Go to original post
  • snow_bunny Level 1 Level 1 (0 points)

    So EZ Jim, what do you think it is that caused the camera to stop working?  Any hypotheses?  Since it happened just before the 10.8.5 upgrade, the only major software changes I remember doing was the one for iOS 7.  If I remember correctly, prior to iOS 7 update the camera on my Air (mid 2011) worked fine.  I don't see how these two are related unless some components needed to be changed in OS X to accomodate the new iTunes or something.

  • EZ Jim Level 7 Level 7 (21,645 points)

    snow_bunny wrote: So EZ Jim, what do you think it is that caused the camera to stop working?...

     

    So snow_bunny, something went wrong. 

     

     

    snow_bunny wrote: ... Any hypotheses?...

     

    No specifics.

     

    With hundreds of thousands of software files on OS X Macs and with individual users being capable of establishing non-standard configurations of both hardware and software on their Macs, the possibilities are many.

     

    I have offered all the suggestions that users like us can accomplish on our own to try to correct your issue.  Having tried them all, your best next step will be to seek professional help from an AASP (Apple-Authorized Service Provider).

     

    Apple Technicians have access to all the necessary special tools, test equipment, technical data, and replacement parts required to find and correct any problem of whatever underlying cause as quickly and efficiently as humanly possible.

     

     

     

     

    Message was edited by: EZ Jim

     

     

    Mac OSX 10.8.5

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