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Level 1

9 points

I am unable to send emails from a POP3 email account, though I can receive them. I have tried using different ports for the outgoing smpt server: 25, 587 and neither works. I have contacted my ISP provider who is not blocking port 25 (which was suggested)

I am unable to send emails from a POP3 account on my macbook pro. I can receive them. SMTP outgoing mail server ports 25 and 587 have been tried. I have followed the threads suggesting BT Homehub may be the problem and have adjusted settings. All to no avail. Any help will be gratefully received. All works fine on my IPAD (smpt port 587) and my Iphone. It is simply on the computer that this problem exists. The Apple support information suggested the ISP might be blocking port 25 - I have phone them and they are not doing this. So I am at my wits end!

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Oct 4, 2013 8:31 AM

54 replies

gometra Author

Level 1

9 points

Oct 5, 2013 3:59 PM in response to Linc Davis

I posted the log extract relating to the account which is not working (Acorn). All the rest are. My understanding is all the smtp servers are outgoing - of those I have gmail and icloud ones, all of which work fine.

I can send you individual logs if you would like?

Please let me know in detail what you need and I'll tackle it in the morning.

With thanks (going to sleep now this side of the pond)

Best wishes and grateful thanks once more

Linc Davis

Level 10

209,559 points

Oct 5, 2013 4:06 PM in response to gometra

The outgoing (SMTP) servers are the ones you access in order to send mail. That's what you say you're having trouble with. The POP servers have nothing to do with it. Either that, or I've completely failed to understand your statement of the problem.

gometra Author

Level 1

9 points

Oct 6, 2013 12:50 AM in response to Linc Davis

I have tried mail windows connection doctor once more and this is the detail:-

INITIATING CONNECTION Oct 06 08:40:23.727 -- host:pop.acornchristian.org -- port:110 -- socket:0x0 -- thread:0x7fcab4093440

INITIATING CONNECTION Oct 06 08:40:23.727 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fcab736f4b0

INITIATING CONNECTION Oct 06 08:40:23.728 -- host:smtp.me.com -- port:25 -- socket:0x0 -- thread:0x7fcab7371180

INITIATING CONNECTION Oct 06 08:40:23.729 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fcab73710b0

INITIATING CONNECTION Oct 06 08:40:23.730 -- host:smtp.acornchristian.org -- port:25 -- socket:0x0 -- thread:0x7fcab7377660

INITIATING CONNECTION Oct 06 08:40:23.730 -- host:smtp.me.com -- port:587 -- socket:0x0 -- thread:0x7fcab7372580

INITIATING CONNECTION Oct 06 08:40:23.750 -- host:p04-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fcab73745e0

CONNECTED Oct 06 08:40:24.205 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab7241230 -- thread:0x7fcab4093440

CONNECTED Oct 06 08:40:24.211 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab8366750 -- thread:0x7fcab7377660

CONNECTED Oct 06 08:40:24.212 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab8365fb0 -- thread:0x7fcab73710b0

READ Oct 06 08:40:24.239 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab7241230 -- thread:0x7fcab4093440

+OK POP3 Ready pop01.mail.uk1.eechost.net 00014d5d

WROTE Oct 06 08:40:24.247 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab7241230 -- thread:0x7fcab4093440

CAPA

READ Oct 06 08:40:24.253 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab8366750 -- thread:0x7fcab7377660

220 relay03.mail.uk1.eechost.net ESMTP Exim 4.72 Sun, 06 Oct 2013 08:39:14 +0100

WROTE Oct 06 08:40:24.297 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab8366750 -- thread:0x7fcab7377660

EHLO macbookf0:b4:79:21:d5:0c.home

READ Oct 06 08:40:24.313 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab7241230 -- thread:0x7fcab4093440

+OK Capability list follows, mate

CONNECTED Oct 06 08:40:24.315 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab736f530 -- thread:0x7fcab736f4b0

READ Oct 06 08:40:24.331 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab8366750 -- thread:0x7fcab7377660

501 Syntactically invalid EHLO argument(s)

READ Oct 06 08:40:24.346 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab7241230 -- thread:0x7fcab4093440

UIDL

USER

CONNECTED Oct 06 08:40:24.370 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fcab8355ee0 -- thread:0x7fcab73745e0

READ Oct 06 08:40:24.379 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab736f530 -- thread:0x7fcab736f4b0

220 mx.google.com ESMTP gp9sm36429wib.8 - gsmtp

WROTE Oct 06 08:40:24.390 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab7241230 -- thread:0x7fcab4093440

USER achampness@acornchristian.org

CONNECTED Oct 06 08:40:24.422 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:587 -- socket:0x7fcab83679d0 -- thread:0x7fcab7372580

CONNECTED Oct 06 08:40:24.423 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:25 -- socket:0x7fcab8363ed0 -- thread:0x7fcab7371180

READ Oct 06 08:40:24.431 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab7241230 -- thread:0x7fcab4093440

+OK USER achampness@acornchristian.org set, mate

CONNECTED Oct 06 08:40:24.432 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:587 -- socket:0x7fcab8366750 -- thread:0x7fcab7377660

READ Oct 06 08:40:24.432 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab8365fb0 -- thread:0x7fcab73710b0

* OK Gimap ready for requests from 86.176.191.67 fv16if4443407wic.76

WROTE Oct 06 08:40:24.437 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab736f530 -- thread:0x7fcab736f4b0

EHLO macbookf0:b4:79:21:d5:0c.home

WROTE Oct 06 08:40:24.461 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab7241230 -- thread:0x7fcab4093440

PASS ******

READ Oct 06 08:40:24.466 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:587 -- socket:0x7fcab8366750 -- thread:0x7fcab7377660

220 relay03.mail.uk1.eechost.net ESMTP Exim 4.72 Sun, 06 Oct 2013 08:39:15 +0100

WROTE Oct 06 08:40:24.474 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab8365fb0 -- thread:0x7fcab7393870

1.23 CAPABILITY

READ Oct 06 08:40:24.479 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab736f530 -- thread:0x7fcab736f4b0

250-mx.google.com at your service, [86.176.191.67]

250-SIZE 35882577

250-8BITMIME

250-STARTTLS

250-ENHANCEDSTATUSCODES

250 CHUNKING

READ Oct 06 08:40:24.503 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab7241230 -- thread:0x7fcab4093440

+OK Logged in.

WROTE Oct 06 08:40:24.509 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:587 -- socket:0x7fcab8366750 -- thread:0x7fcab7377660

EHLO macbookf0:b4:79:21:d5:0c.home

READ Oct 06 08:40:24.516 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab8365fb0 -- thread:0x7fcab7393870

* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1 XYZZY SASL-IR AUTH=XOAUTH AUTH=XOAUTH2 AUTH=PLAIN AUTH=PLAIN-CLIENTTOKEN

1.23 OK Thats all she wrote! fv16if4443407wic.76

WROTE Oct 06 08:40:24.523 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab736f530 -- thread:0x7fcab736f4b0

STARTTLS

WROTE Oct 06 08:40:24.548 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab7241230 -- thread:0x7fcab4093440

QUIT

READ Oct 06 08:40:24.558 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:587 -- socket:0x7fcab8366750 -- thread:0x7fcab7377660

501 Syntactically invalid EHLO argument(s)

WROTE Oct 06 08:40:24.569 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab8365fb0 -- thread:0x7fcab7393870

2.23 ID ("name" "Mac OS X Mail" "version" "6.6 (1510)" "os" "Mac OS X" "os-version" "10.8.5 (12F37)" "vendor" "Apple Inc.")

READ Oct 06 08:40:24.574 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab736f530 -- thread:0x7fcab736f4b0

220 2.0.0 Ready to start TLS

READ Oct 06 08:40:24.592 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:587 -- socket:0x7fcab83679d0 -- thread:0x7fcab7372580

220 nk11p00mm-asmtp001.mac.com -- Server ESMTP (Oracle Communications Messaging Server 7u4-27.08(7.0.4.27.7) 64bit (built Aug 22 2013))

READ Oct 06 08:40:24.593 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:25 -- socket:0x7fcab8363ed0 -- thread:0x7fcab7371180

220 nk11p00mm-asmtp001.mac.com -- Server ESMTP (Oracle Communications Messaging Server 7u4-27.08(7.0.4.27.7) 64bit (built Aug 22 2013))

READ Oct 06 08:40:24.595 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab7241230 -- thread:0x7fcab4093440

+OK Logging out.

READ Oct 06 08:40:24.616 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab8365fb0 -- thread:0x7fcab7393870

* ID ("name" "GImap" "vendor" "Google, Inc." "support-url" "http://support.google.com/mail" "remote-host" "86.176.191.67" "connection-token" "fv16if4443407wic.76")

2.23 OK Success fv16if4443407wic.76

WROTE Oct 06 08:40:24.694 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:587 -- socket:0x7fcab83679d0 -- thread:0x7fcab7372580

EHLO macbookf0:b4:79:21:d5:0c.home

WROTE Oct 06 08:40:24.705 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:25 -- socket:0x7fcab8363ed0 -- thread:0x7fcab7371180

EHLO macbookf0:b4:79:21:d5:0c.home

WROTE Oct 06 08:40:24.708 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab8365fb0 -- thread:0x7fcab7379f90

3.23 AUTHENTICATE PLAIN (*** 32 bytes hidden ***)

WROTE Oct 06 08:40:24.835 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab736f530 -- thread:0x7fcab736f4b0

EHLO macbookf0:b4:79:21:d5:0c.home

READ Oct 06 08:40:24.864 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:587 -- socket:0x7fcab83679d0 -- thread:0x7fcab7372580

250-nk11p00mm-asmtp001.mac.com

250-8BITMIME

250-PIPELINING

250-CHUNKING

250-DSN

250-ENHANCEDSTATUSCODES

250-EXPN

250-HELP

250-XADR

250-XSTA

250-XCIR

250-XGEN

250-XLOOP C1E8616240ACA2260D2AD4D8A087FE39

250-STARTTLS

250-NO-SOLICITING

250 SIZE 28311552

READ Oct 06 08:40:24.875 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab736f530 -- thread:0x7fcab736f4b0

250-mx.google.com at your service, [86.176.191.67]

250-SIZE 35882577

250-8BITMIME

250-AUTH LOGIN PLAIN XOAUTH XOAUTH2 PLAIN-CLIENTTOKEN

250-ENHANCEDSTATUSCODES

250 CHUNKING

READ Oct 06 08:40:24.876 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:25 -- socket:0x7fcab8363ed0 -- thread:0x7fcab7371180

250-nk11p00mm-asmtp001.mac.com

250-8BITMIME

250-PIPELINING

250-CHUNKING

250-DSN

250-ENHANCEDSTATUSCODES

250-EXPN

250-HELP

250-XADR

250-XSTA

250-XCIR

250-XGEN

250-XLOOP C1E8616240ACA2260D2AD4D8A087FE39

250-STARTTLS

250-ETRN

250-NO-SOLICITING

250 SIZE 28311552

WROTE Oct 06 08:40:24.878 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:587 -- socket:0x7fcab83679d0 -- thread:0x7fcab7372580

QUIT

READ Oct 06 08:40:24.894 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fcab8355ee0 -- thread:0x7fcab73745e0

* OK [CAPABILITY nk11p00mm-iscream019 1S XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 SASL-IR AUTH=ATOKEN AUTH=PLAIN] iSCREAM ready to rumble (1S:1307) nk11p00mm-iscream019 [16:3480:07:40:24:41]

WROTE Oct 06 08:40:24.896 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab736f530 -- thread:0x7fcab736f4b0

AUTH PLAIN (*** 48 bytes hidden ***)

WROTE Oct 06 08:40:24.907 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:25 -- socket:0x7fcab8363ed0 -- thread:0x7fcab7371180

STARTTLS

WROTE Oct 06 08:40:24.971 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fcab8355ee0 -- thread:0x7fcab7393870

1.26 AUTHENTICATE ATOKEN MTA0Mjk5ODU5NQAxMDQyOTk4NTk1AEFRQUFBQUJTUTNPaTlxaEl2L2x5bVVWVFVuajhRNHB3YURXOEN 1QT0=

READ Oct 06 08:40:25.079 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:25 -- socket:0x7fcab8363ed0 -- thread:0x7fcab7371180

220 2.5.0 Go ahead with TLS negotiation.

READ Oct 06 08:40:25.122 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab8365fb0 -- thread:0x7fcab7379f90

* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1 UIDPLUS COMPRESS=DEFLATE ENABLE MOVE CONDSTORE ESEARCH

3.23 OK anniechampness@gmail.com Anne Champness authenticated (Success)

WROTE Oct 06 08:40:25.138 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab8365fb0 -- thread:0x7fcab7379f90

4.23 CAPABILITY

READ Oct 06 08:40:25.155 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fcab8355ee0 -- thread:0x7fcab7393870

1.26 OK [CAPABILITY XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 ACL QUOTA LITERAL+ NAMESPACE UIDPLUS CHILDREN BINARY UNSELECT SORT CATENATE URLAUTH LANGUAGE ESEARCH ESORT THREAD=ORDEREDSUBJECT THREAD=REFERENCES CONDSTORE ENABLE CONTEXT=SEARCH CONTEXT=SORT WITHIN SASL-IR SEARCHRES XSENDER X-NETSCAPE XSERVERINFO X-SUN-SORT ANNOTATE-EXPERIMENT-1 X-UNAUTHENTICATE X-SUN-IMAP X-ANNOTATEMORE XUM1 ID IDLE] User annie.champness logged in

WROTE Oct 06 08:40:25.178 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fcab8355ee0 -- thread:0x7fcab7393870

2.26 ID ("name" "Mac OS X Mail" "version" "6.6 (1510)" "os" "Mac OS X" "os-version" "10.8.5 (12F37)" "vendor" "Apple Inc.")

READ Oct 06 08:40:25.271 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab8365fb0 -- thread:0x7fcab7379f90

* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1 UIDPLUS COMPRESS=DEFLATE ENABLE MOVE CONDSTORE ESEARCH

4.23 OK Success

WROTE Oct 06 08:40:25.291 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab8365fb0 -- thread:0x7fcab7372580

5.23 LIST "" ""

READ Oct 06 08:40:25.324 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab736f530 -- thread:0x7fcab736f4b0

235 2.7.0 Accepted

WROTE Oct 06 08:40:25.340 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab736f530 -- thread:0x7fcab736f4b0

QUIT

READ Oct 06 08:40:25.351 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fcab8355ee0 -- thread:0x7fcab7393870

* ID NIL

2.26 OK Completed

WROTE Oct 06 08:40:25.387 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fcab8355ee0 -- thread:0x7fcab7393870

3.26 LIST "" ""

READ Oct 06 08:40:25.419 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab8365fb0 -- thread:0x7fcab7372580

* LIST (\Noselect) "/" "/"

5.23 OK Success

WROTE Oct 06 08:40:25.438 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab8365fb0 -- thread:0x7fcab7372580

6.23 LOGOUT

READ Oct 06 08:40:25.559 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fcab8355ee0 -- thread:0x7fcab7393870

* LIST (\Noselect) "/" ""

3.26 OK Completed

WROTE Oct 06 08:40:25.582 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fcab8355ee0 -- thread:0x7fcab7393870

4.26 LOGOUT

WROTE Oct 06 08:40:25.739 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.me.com -- port:25 -- socket:0x7fcab8363ed0 -- thread:0x7fcab7371180

EHLO macbookf0:b4:79:21:d5:0c.home

READ Oct 06 08:40:25.913 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.me.com -- port:25 -- socket:0x7fcab8363ed0 -- thread:0x7fcab7371180

250-nk11p00mm-asmtp001.mac.com

250-8BITMIME

250-PIPELINING

250-CHUNKING

250-DSN

250-ENHANCEDSTATUSCODES

250-EXPN

250-HELP

250-XADR

250-XSTA

250-XCIR

250-XGEN

250-XLOOP C1E8616240ACA2260D2AD4D8A087FE39

250-AUTH PLAIN LOGIN ATOKEN

250-AUTH=LOGIN PLAIN

250-NO-SOLICITING

250 SIZE 28311552

WROTE Oct 06 08:40:25.930 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.me.com -- port:25 -- socket:0x7fcab8363ed0 -- thread:0x7fcab7371180

QUIT

INITIATING CONNECTION Oct 06 08:40:54.156 -- host:pop.acornchristian.org -- port:110 -- socket:0x0 -- thread:0x7fcab51d1320

CONNECTED Oct 06 08:40:54.242 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab55de510 -- thread:0x7fcab51d1320

READ Oct 06 08:40:54.272 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab55de510 -- thread:0x7fcab51d1320

+OK POP3 Ready pop01.mail.uk1.eechost.net 00014d5d

WROTE Oct 06 08:40:54.291 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab55de510 -- thread:0x7fcab51d1320

CAPA

READ Oct 06 08:40:54.327 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab55de510 -- thread:0x7fcab51d1320

+OK Capability list follows, mate

READ Oct 06 08:40:54.359 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab55de510 -- thread:0x7fcab51d1320

UIDL

USER

WROTE Oct 06 08:40:54.408 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab55de510 -- thread:0x7fcab51d1320

USER achampness@acornchristian.org

READ Oct 06 08:40:54.443 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab55de510 -- thread:0x7fcab51d1320

+OK USER achampness@acornchristian.org set, mate

WROTE Oct 06 08:40:54.462 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab55de510 -- thread:0x7fcab51d1320

PASS ******

READ Oct 06 08:40:54.505 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab55de510 -- thread:0x7fcab51d1320

+OK Logged in.

WROTE Oct 06 08:40:54.527 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab55de510 -- thread:0x7fcab51d1320

STAT

READ Oct 06 08:40:54.561 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab55de510 -- thread:0x7fcab51d1320

+OK 16 372416

WROTE Oct 06 08:40:54.584 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab55de510 -- thread:0x7fcab51d1320

UIDL 1

READ Oct 06 08:40:54.617 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab55de510 -- thread:0x7fcab51d1320

+OK 1 0000078c4eef1356

WROTE Oct 06 08:40:54.641 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab55de510 -- thread:0x7fcab51d1320

UIDL 16

READ Oct 06 08:40:54.674 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab55de510 -- thread:0x7fcab51d1320

+OK 16 0000079b4eef1356

WROTE Oct 06 08:40:54.698 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab55de510 -- thread:0x7fcab51d1320

QUIT

READ Oct 06 08:40:54.733 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab55de510 -- thread:0x7fcab51d1320

+OK Logging out.

This is a screen shot of what the connection doctor was showing

I do hope you can resolve this problem.

gometra Author

Level 1

9 points

Oct 6, 2013 6:46 AM in response to Linc Davis

And here is the connection doctor detail after deselecting SSL in advanced settings:-

x7fcab767f4e0 -- thread:0x7fcab505ff70

+OK 16 372416

WROTE Oct 06 08:52:54.602 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab767f4e0 -- thread:0x7fcab505ff70

UIDL 1

READ Oct 06 08:52:54.645 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab767f4e0 -- thread:0x7fcab505ff70

+OK 1 0000078c4eef1356

WROTE Oct 06 08:52:54.674 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab767f4e0 -- thread:0x7fcab505ff70

UIDL 16

READ Oct 06 08:52:54.707 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab767f4e0 -- thread:0x7fcab505ff70

+OK 16 0000079b4eef1356

WROTE Oct 06 08:52:54.737 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab767f4e0 -- thread:0x7fcab505ff70

QUIT

READ Oct 06 08:52:54.770 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab767f4e0 -- thread:0x7fcab505ff70

+OK Logging out.

INITIATING CONNECTION Oct 06 08:53:06.831 -- host:pop.acornchristian.org -- port:110 -- socket:0x0 -- thread:0x7fcab513b4d0

INITIATING CONNECTION Oct 06 08:53:06.832 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fcab53786f0

INITIATING CONNECTION Oct 06 08:53:06.833 -- host:smtp.me.com -- port:25 -- socket:0x0 -- thread:0x7fcab8087f70

INITIATING CONNECTION Oct 06 08:53:06.833 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fcab595f980

INITIATING CONNECTION Oct 06 08:53:06.833 -- host:smtp.acornchristian.org -- port:25 -- socket:0x0 -- thread:0x7fcab731e1a0

INITIATING CONNECTION Oct 06 08:53:06.834 -- host:smtp.me.com -- port:587 -- socket:0x0 -- thread:0x7fcab7670a80

INITIATING CONNECTION Oct 06 08:53:06.860 -- host:p04-imap.mail.me.com -- port:993 -- socket:0x0 -- thread:0x7fcab8354d30

CONNECTED Oct 06 08:53:06.935 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab5137e80 -- thread:0x7fcab513b4d0

CONNECTED Oct 06 08:53:07.014 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab44f8420 -- thread:0x7fcab53786f0

CONNECTED Oct 06 08:53:07.024 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab7338bf0 -- thread:0x7fcab731e1a0

READ Oct 06 08:53:07.054 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab5137e80 -- thread:0x7fcab513b4d0

+OK POP3 Ready pop01.mail.uk1.eechost.net 00014d5d

CONNECTED Oct 06 08:53:07.069 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab736bae0 -- thread:0x7fcab595f980

READ Oct 06 08:53:07.077 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab44f8420 -- thread:0x7fcab53786f0

220 mx.google.com ESMTP ey4sm26961682wic.11 - gsmtp

READ Oct 06 08:53:07.102 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab7338bf0 -- thread:0x7fcab731e1a0

220 relay03.mail.uk1.eechost.net ESMTP Exim 4.72 Sun, 06 Oct 2013 08:51:57 +0100

WROTE Oct 06 08:53:07.130 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab5137e80 -- thread:0x7fcab513b4d0

CAPA

CONNECTED Oct 06 08:53:07.167 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:25 -- socket:0x7fcab73da220 -- thread:0x7fcab8087f70

WROTE Oct 06 08:53:07.190 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab44f8420 -- thread:0x7fcab53786f0

EHLO macbookf0:b4:79:21:d5:0c.home

CONNECTED Oct 06 08:53:07.191 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:587 -- socket:0x7fcab8433740 -- thread:0x7fcab7670a80

WROTE Oct 06 08:53:07.214 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab7338bf0 -- thread:0x7fcab731e1a0

EHLO macbookf0:b4:79:21:d5:0c.home

READ Oct 06 08:53:07.249 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab736bae0 -- thread:0x7fcab595f980

* OK Gimap ready for requests from 86.176.191.67 d5if5596482wee.207

READ Oct 06 08:53:07.252 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab5137e80 -- thread:0x7fcab513b4d0

+OK Capability list follows, mate

UIDL

USER

CONNECTED Oct 06 08:53:07.259 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fcab8487630 -- thread:0x7fcab8354d30

READ Oct 06 08:53:07.303 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab44f8420 -- thread:0x7fcab53786f0

250-mx.google.com at your service, [86.176.191.67]

250-SIZE 35882577

250-8BITMIME

250-STARTTLS

250-ENHANCEDSTATUSCODES

250 CHUNKING

READ Oct 06 08:53:07.338 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:25 -- socket:0x7fcab73da220 -- thread:0x7fcab8087f70

220 nk11p00mm-asmtp005.mac.com -- Server ESMTP (Oracle Communications Messaging Server 7u4-27.08(7.0.4.27.7) 64bit (built Aug 22 2013))

READ Oct 06 08:53:07.352 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:587 -- socket:0x7fcab8433740 -- thread:0x7fcab7670a80

220 nk11p00mm-asmtp004.mac.com -- Server ESMTP (Oracle Communications Messaging Server 7u4-27.08(7.0.4.27.7) 64bit (built Aug 22 2013))

READ Oct 06 08:53:07.357 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab7338bf0 -- thread:0x7fcab731e1a0

501 Syntactically invalid EHLO argument(s)

WROTE Oct 06 08:53:07.388 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab736bae0 -- thread:0x7fcab8460270

1.54 CAPABILITY

WROTE Oct 06 08:53:07.412 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab5137e80 -- thread:0x7fcab513b4d0

USER

WROTE Oct 06 08:53:07.465 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab44f8420 -- thread:0x7fcab53786f0

STARTTLS

WROTE Oct 06 08:53:07.506 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:25 -- socket:0x7fcab73da220 -- thread:0x7fcab8087f70

EHLO macbookf0:b4:79:21:d5:0c.home

WROTE Oct 06 08:53:07.535 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:587 -- socket:0x7fcab8433740 -- thread:0x7fcab7670a80

EHLO macbookf0:b4:79:21:d5:0c.home

WROTE Oct 06 08:53:07.545 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab7338bf0 -- thread:0x7fcab731e1a0

EHLO macbookf0:b4:79:21:d5:0c.home

READ Oct 06 08:53:07.572 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab736bae0 -- thread:0x7fcab8460270

* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1 XYZZY SASL-IR AUTH=XOAUTH AUTH=XOAUTH2 AUTH=PLAIN AUTH=PLAIN-CLIENTTOKEN

1.54 OK Thats all she wrote! d5if5596482wee.207

READ Oct 06 08:53:07.599 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab5137e80 -- thread:0x7fcab513b4d0

+OK USER set, mate

READ Oct 06 08:53:07.621 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab44f8420 -- thread:0x7fcab53786f0

220 2.0.0 Ready to start TLS

READ Oct 06 08:53:07.679 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:25 -- socket:0x7fcab73da220 -- thread:0x7fcab8087f70

250-nk11p00mm-asmtp005.mac.com

250-8BITMIME

250-PIPELINING

250-CHUNKING

250-DSN

250-ENHANCEDSTATUSCODES

250-EXPN

250-HELP

250-XADR

250-XSTA

250-XCIR

250-XGEN

250-XLOOP 1F0D80F40775B5CE2EAB092A63DA1430

250-STARTTLS

250-ETRN

250-NO-SOLICITING

250 SIZE 28311552

READ Oct 06 08:53:07.688 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab7338bf0 -- thread:0x7fcab731e1a0

501 Syntactically invalid EHLO argument(s)

READ Oct 06 08:53:07.705 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:587 -- socket:0x7fcab8433740 -- thread:0x7fcab7670a80

250-nk11p00mm-asmtp004.mac.com

250-8BITMIME

250-PIPELINING

250-CHUNKING

250-DSN

250-ENHANCEDSTATUSCODES

250-EXPN

250-HELP

250-XADR

250-XSTA

250-XCIR

250-XGEN

250-XLOOP 0413A089953AF32865B2E7BF6EE6C323

250-STARTTLS

250-NO-SOLICITING

250 SIZE 28311552

WROTE Oct 06 08:53:07.714 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab736bae0 -- thread:0x7fcab5203390

2.54 ID ("name" "Mac OS X Mail" "version" "6.6 (1510)" "os" "Mac OS X" "os-version" "10.8.5 (12F37)" "vendor" "Apple Inc.")

WROTE Oct 06 08:53:07.735 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab5137e80 -- thread:0x7fcab513b4d0

PASS ******

READ Oct 06 08:53:07.786 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fcab8487630 -- thread:0x7fcab8354d30

* OK [CAPABILITY nk11p00mm-iscream013 1S XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 SASL-IR AUTH=ATOKEN AUTH=PLAIN] iSCREAM ready to rumble (1S:19156) nk11p00mm-iscream013 [25:2230:07:53:07:DF]

WROTE Oct 06 08:53:07.791 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:25 -- socket:0x7fcab73da220 -- thread:0x7fcab8087f70

STARTTLS

WROTE Oct 06 08:53:07.823 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab7338bf0 -- thread:0x7fcab731e1a0

RSET

WROTE Oct 06 08:53:07.842 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:587 -- socket:0x7fcab8433740 -- thread:0x7fcab7670a80

QUIT

READ Oct 06 08:53:07.867 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab736bae0 -- thread:0x7fcab5203390

* ID ("name" "GImap" "vendor" "Google, Inc." "support-url" "http ://support.google.com/mail" "remote-host" "86.176.191.67" "connection-token" "d5if5596482wee.207")

2.54 OK Success d5if5596482wee.207

READ Oct 06 08:53:07.893 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab5137e80 -- thread:0x7fcab513b4d0

+OK Logged in.

WROTE Oct 06 08:53:07.924 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fcab8487630 -- thread:0x7fcab8460270

1.57 AUTHENTICATE ATOKEN MTA0Mjk5ODU5NQAxMDQyOTk4NTk1AEFRQUFBQUJTUTNPaTlxaEl2L2x5bVVWVFVuajhRNHB3YURXOEN 1QT0=

WROTE Oct 06 08:53:07.949 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab44f8420 -- thread:0x7fcab53786f0

EHLO macbookf0:b4:79:21:d5:0c.home

READ Oct 06 08:53:07.962 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:25 -- socket:0x7fcab73da220 -- thread:0x7fcab8087f70

220 2.5.0 Go ahead with TLS negotiation.

READ Oct 06 08:53:07.974 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab7338bf0 -- thread:0x7fcab731e1a0

250 Reset OK

WROTE Oct 06 08:53:08.032 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab736bae0 -- thread:0x7fcab51adc40

3.54 AUTHENTICATE PLAIN (*** 32 bytes hidden ***)

WROTE Oct 06 08:53:08.054 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab5137e80 -- thread:0x7fcab513b4d0

QUIT

READ Oct 06 08:53:08.108 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fcab8487630 -- thread:0x7fcab8460270

1.57 OK [CAPABILITY XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 ACL QUOTA LITERAL+ NAMESPACE UIDPLUS CHILDREN BINARY UNSELECT SORT CATENATE URLAUTH LANGUAGE ESEARCH ESORT THREAD=ORDEREDSUBJECT THREAD=REFERENCES CONDSTORE ENABLE CONTEXT=SEARCH CONTEXT=SORT WITHIN SASL-IR SEARCHRES XSENDER X-NETSCAPE XSERVERINFO X-SUN-SORT ANNOTATE-EXPERIMENT-1 X-UNAUTHENTICATE X-SUN-IMAP X-ANNOTATEMORE XUM1 ID IDLE] User annie.champness logged in

READ Oct 06 08:53:08.131 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab44f8420 -- thread:0x7fcab53786f0

250-mx.google.com at your service, [86.176.191.67]

250-SIZE 35882577

250-8BITMIME

250-AUTH LOGIN PLAIN XOAUTH XOAUTH2 PLAIN-CLIENTTOKEN

250-ENHANCEDSTATUSCODES

250 CHUNKING

WROTE Oct 06 08:53:08.183 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab7338bf0 -- thread:0x7fcab731e1a0

HELO macbookf0:b4:79:21:d5:0c.home

READ Oct 06 08:53:08.229 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab5137e80 -- thread:0x7fcab513b4d0

+OK Logging out.

WROTE Oct 06 08:53:08.265 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fcab8487630 -- thread:0x7fcab847e520

2.57 ID ("name" "Mac OS X Mail" "version" "6.6 (1510)" "os" "Mac OS X" "os-version" "10.8.5 (12F37)" "vendor" "Apple Inc.")

WROTE Oct 06 08:53:08.286 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab44f8420 -- thread:0x7fcab53786f0

AUTH PLAIN (*** 48 bytes hidden ***)

READ Oct 06 08:53:08.307 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab7338bf0 -- thread:0x7fcab731e1a0

501 Syntactically invalid HELO argument(s)

WROTE Oct 06 08:53:08.333 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.me.com -- port:25 -- socket:0x7fcab73da220 -- thread:0x7fcab8087f70

EHLO macbookf0:b4:79:21:d5:0c.home

READ Oct 06 08:53:08.362 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab736bae0 -- thread:0x7fcab51adc40

* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1 UIDPLUS COMPRESS=DEFLATE ENABLE MOVE CONDSTORE ESEARCH

3.54 OK Anne Champness authenticated (Success)

INITIATING CONNECTION Oct 06 08:53:08.409 -- host:smtp.acornchristian.org -- port:25 -- socket:0x0 -- thread:0x7fcab731e1a0

READ Oct 06 08:53:08.437 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fcab8487630 -- thread:0x7fcab847e520

* ID NIL

2.57 OK Completed

WROTE Oct 06 08:53:08.479 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab736bae0 -- thread:0x7fcab8460270

4.54 CAPABILITY

WROTE Oct 06 08:53:08.528 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fcab8487630 -- thread:0x7fcab847e520

3.57 LIST "" ""

CONNECTED Oct 06 08:53:08.544 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab76203c0 -- thread:0x7fcab731e1a0

READ Oct 06 08:53:08.608 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab736bae0 -- thread:0x7fcab8460270

* CAPABILITY IMAP4rev1 UNSELECT IDLE NAMESPACE QUOTA ID XLIST CHILDREN X-GM-EXT-1 UIDPLUS COMPRESS=DEFLATE ENABLE MOVE CONDSTORE ESEARCH

4.54 OK Success

READ Oct 06 08:53:08.610 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab76203c0 -- thread:0x7fcab731e1a0

220 relay03.mail.uk1.eechost.net ESMTP Exim 4.72 Sun, 06 Oct 2013 08:51:59 +0100

READ Oct 06 08:53:08.617 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab44f8420 -- thread:0x7fcab53786f0

235 2.7.0 Accepted

WROTE Oct 06 08:53:08.652 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab736bae0 -- thread:0x7fcab8460270

5.54 LIST "" ""

WROTE Oct 06 08:53:08.676 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab76203c0 -- thread:0x7fcab731e1a0

HELO macbookf0:b4:79:21:d5:0c.home

READ Oct 06 08:53:08.699 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fcab8487630 -- thread:0x7fcab847e520

* LIST (\Noselect) "/" ""

3.57 OK Completed

WROTE Oct 06 08:53:08.702 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:587 -- socket:0x7fcab44f8420 -- thread:0x7fcab53786f0

QUIT

READ Oct 06 08:53:08.770 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab76203c0 -- thread:0x7fcab731e1a0

501 Syntactically invalid HELO argument(s)

READ Oct 06 08:53:08.780 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.me.com -- port:25 -- socket:0x7fcab73da220 -- thread:0x7fcab8087f70

250-nk11p00mm-asmtp005.mac.com

250-8BITMIME

250-PIPELINING

250-CHUNKING

250-DSN

250-ENHANCEDSTATUSCODES

250-EXPN

250-HELP

250-XADR

250-XSTA

250-XCIR

250-XGEN

250-XLOOP 1F0D80F40775B5CE2EAB092A63DA1430

250-AUTH PLAIN LOGIN ATOKEN

250-AUTH=LOGIN PLAIN

250-NO-SOLICITING

250 SIZE 28311552

READ Oct 06 08:53:08.780 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab736bae0 -- thread:0x7fcab8460270

* LIST (\Noselect) "/" "/"

5.54 OK Success

WROTE Oct 06 08:53:08.809 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:p04-imap.mail.me.com -- port:993 -- socket:0x7fcab8487630 -- thread:0x7fcab847e520

4.57 LOGOUT

WROTE Oct 06 08:53:08.869 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab76203c0 -- thread:0x7fcab731e1a0

HELO macbookf0:b4:79:21:d5:0c.home

WROTE Oct 06 08:53:08.896 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.me.com -- port:25 -- socket:0x7fcab73da220 -- thread:0x7fcab8087f70

QUIT

WROTE Oct 06 08:53:08.921 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fcab736bae0 -- thread:0x7fcab76e94d0

6.54 LOGOUT

READ Oct 06 08:53:08.995 [kCFStreamSocketSecurityLevelNone] -- host:smtp.acornchristian.org -- port:25 -- socket:0x7fcab76203c0 -- thread:0x7fcab731e1a0

501 Syntactically invalid HELO argument(s)

INITIATING CONNECTION Oct 06 08:53:54.196 -- host:pop.acornchristian.org -- port:110 -- socket:0x0 -- thread:0x7fcab561ee20

CONNECTED Oct 06 08:53:54.264 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab45c4d20 -- thread:0x7fcab561ee20

READ Oct 06 08:53:54.296 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab45c4d20 -- thread:0x7fcab561ee20

+OK POP3 Ready pop01.mail.uk1.eechost.net 00014d5d

WROTE Oct 06 08:53:54.322 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab45c4d20 -- thread:0x7fcab561ee20

CAPA

READ Oct 06 08:53:54.356 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab45c4d20 -- thread:0x7fcab561ee20

+OK Capability list follows, mate

READ Oct 06 08:53:54.389 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab45c4d20 -- thread:0x7fcab561ee20

UIDL

USER

WROTE Oct 06 08:53:54.416 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab45c4d20 -- thread:0x7fcab561ee20

USER

READ Oct 06 08:53:54.450 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab45c4d20 -- thread:0x7fcab561ee20

+OK USER set, mate

WROTE Oct 06 08:53:54.479 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab45c4d20 -- thread:0x7fcab561ee20

PASS ******

READ Oct 06 08:53:54.520 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab45c4d20 -- thread:0x7fcab561ee20

+OK Logged in.

WROTE Oct 06 08:53:54.550 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab45c4d20 -- thread:0x7fcab561ee20

STAT

READ Oct 06 08:53:54.585 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab45c4d20 -- thread:0x7fcab561ee20

+OK 16 372416

WROTE Oct 06 08:53:54.612 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab45c4d20 -- thread:0x7fcab561ee20

UIDL 1

READ Oct 06 08:53:54.651 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab45c4d20 -- thread:0x7fcab561ee20

+OK 1 0000078c4eef1356

WROTE Oct 06 08:53:54.682 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab45c4d20 -- thread:0x7fcab561ee20

UIDL 16

READ Oct 06 08:53:54.715 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab45c4d20 -- thread:0x7fcab561ee20

+OK 16 0000079b4eef1356

WROTE Oct 06 08:53:54.743 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab45c4d20 -- thread:0x7fcab561ee20

QUIT

READ Oct 06 08:53:54.778 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab45c4d20 -- thread:0x7fcab561ee20

+OK Logging out.

INITIATING CONNECTION Oct 06 08:55:05.493 -- host:pop.acornchristian.org -- port:110 -- socket:0x0 -- thread:0x7fcab767cfa0

CONNECTED Oct 06 08:55:05.565 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab8191ca0 -- thread:0x7fcab767cfa0

READ Oct 06 08:55:05.600 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab8191ca0 -- thread:0x7fcab767cfa0

+OK POP3 Ready pop01.mail.uk1.eechost.net 00014d5d

WROTE Oct 06 08:55:05.628 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab8191ca0 -- thread:0x7fcab767cfa0

CAPA

READ Oct 06 08:55:05.662 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab8191ca0 -- thread:0x7fcab767cfa0

+OK Capability list follows, mate

READ Oct 06 08:55:05.697 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab8191ca0 -- thread:0x7fcab767cfa0

UIDL

USER

WROTE Oct 06 08:55:05.726 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab8191ca0 -- thread:0x7fcab767cfa0

USER

READ Oct 06 08:55:05.761 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab8191ca0 -- thread:0x7fcab767cfa0

+OK USER set, mate

WROTE Oct 06 08:55:05.784 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab8191ca0 -- thread:0x7fcab767cfa0

PASS ******

READ Oct 06 08:55:05.824 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab8191ca0 -- thread:0x7fcab767cfa0

+OK Logged in.

WROTE Oct 06 08:55:05.848 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab8191ca0 -- thread:0x7fcab767cfa0

STAT

READ Oct 06 08:55:05.881 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab8191ca0 -- thread:0x7fcab767cfa0

+OK 16 372416

WROTE Oct 06 08:55:05.907 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab8191ca0 -- thread:0x7fcab767cfa0

UIDL 1

READ Oct 06 08:55:05.940 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab8191ca0 -- thread:0x7fcab767cfa0

+OK 1 0000078c4eef1356

WROTE Oct 06 08:55:05.966 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab8191ca0 -- thread:0x7fcab767cfa0

UIDL 16

READ Oct 06 08:55:06.000 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab8191ca0 -- thread:0x7fcab767cfa0

+OK 16 0000079b4eef1356

WROTE Oct 06 08:55:06.030 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab8191ca0 -- thread:0x7fcab767cfa0

QUIT

READ Oct 06 08:55:06.069 [kCFStreamSocketSecurityLevelNone] -- host:pop.acornchristian.org -- port:110 -- socket:0x7fcab8191ca0 -- thread:0x7fcab767cfa0

+OK Logging out.

gometra Author

Level 1

9 points

Oct 6, 2013 1:16 AM in response to Linc Davis

You might also be interested in this screen shot - after following instructions from the OSX Mail Troubleshooting sending and receiving emails - I think the trouble is something to do with Ports 25 and 587 being blocked:-

I get the same result if I select the range 25 to 25.

Linc Davis

Level 10

209,559 points

Oct 6, 2013 6:40 AM in response to gometra

Change the name of the computer in the Sharing preference pane to one that has no spaces, apostrophes, parentheses, or special characters.

gometra Author

Level 1

9 points

Oct 6, 2013 7:12 AM in response to Linc Davis

Where do I find the Sharing preference pane? Is it 'Internet sharing'?

Linc Davis

Level 10

209,559 points

Oct 6, 2013 7:16 AM in response to gometra

System Preferences.

gometra Author

Level 1

9 points

Oct 6, 2013 7:25 AM in response to Linc Davis

Done. Herewith screen shot of

Linc Davis

Level 10

209,559 points

Oct 6, 2013 8:00 AM in response to gometra

And does Mail work now? If not, relaunch it, and you may also need to restart your router.

gometra Author

Level 1

9 points

Oct 6, 2013 8:32 AM in response to Linc Davis

Mail did not work. I relaunched it. It still did not work. I restarted the router. It still did not work. In addition Apple then failed to recognise my password, so I had to enter a new one. And screen shot ceased to work.

bratman91

Level 2

262 points

Oct 6, 2013 8:53 AM in response to gometra

Gometra, are the email accounts settings in your iPad and iPhone (which you say have no problems), the same as in your MacBook? How did you set up the offending email account (ie. Entering in details manually or letting the setup tool do it)? Either way, why not try deleting the account and re-creating it to make sure that all the settings are correct?

You say that your ISP is BT and that you use a Homehub router. Have you joined the BT WIFI community that allows you to use spare bandwidth on other Homehubs and BT hotspots? If you have, it might be worth taking out your Macbook and seeing if email works OK using such a BT hotspot. This might help identify where the problem was - with your computer or with the router/ISP.

gometra Author

Level 1

9 points

Oct 6, 2013 9:00 AM in response to bratman91

The settings are the same for IPad, Iphone and Macbook Pro. I have tried deleting the account and re-creating it. This did not have any effect.

I will check whether I can use a BT hotspot.

Thank you.

bratman91

Level 2

262 points

Oct 6, 2013 9:11 AM in response to gometra

Log in to your Homehub router and select "Settings", then go to "A to Z" and select "BT FON". That will tell you if you are a member of the BT wifi community or not, and also give you details about it. Depending on where you live and what sort of use you want to put your computer, iPad or IPhone to, it can be quite useful to be able to use other Homehub routers in your vicinity. If you are a shepherd in the Welsh mountains or a crofter in the Scottish highlands, it probably won't help you much!

gometra Author

Level 1

9 points

Oct 6, 2013 9:19 AM in response to bratman91

OK, I logged into to local BT wifi and bingo, it worked!

However home hub works for iphone and ipad. So why does it not work for my computer?

I am unable to send emails from a POP3 email account, though I can receive them. I have tried using different ports for the outgoing smpt server: 25, 587 and neither works. I have contacted my ISP provider who is not blocking port 25 (which was suggested)