HELP! Cannot Access Disney Channels. Error code: 400-1

I finally decided to go to settings, general, reset and finally reset all settings. Make sure you have all of your account information as you will have to re-enter EVERYTHING. All accounts, WiFi etc.... It worked though. No error code when I re-set-up Disney and Disney XD.

really getting tired of all this Apple BS!!! Disney doesn't work on Apple TV or iPad. I now receive the same error code 400-1. Years ago, Apple just worked. That's why eveyone paid a premium for Apple products. Now, Apple has as many BS issues as Windows. No way Apple is worth the premium for the amount of headaches I now encounter trying to get my Various Apple products to work( Apple TV, 2 iPads and 4 iPhones).

I'm sick of searching endlessly on billboards for self help. Apple needs to step up and stand behind their eco system.

Otherwise, this Apple fan is gong to eventually get fed up and switch to Google and Amazon. This is exactly what drove me away from Microsoft.

Go to settings in Disney channel and sign out . Sign in again with your service ID like Comcast Xfinity for us.

But who wants to constantly do this? I have 5 Apple TV's with the 3 Disney apps on each one. That's just ridiculous. They need to fix it. And its not the Comcast Parental Controls because mine are disabled and I get the 400-1 error still. For the amount we paid this should be fixed ASAP.

I am tired to do this everyweek! It is very frustrating especially when it is for kids

Just happened to us too! So frustrating. Such a terrible expierence. No way Steve would have allowed this.

Any resolution on this? I just got an Apple TV, mainly for the kiddo to watch Disney Channel. Have gone through all the activations, no problem, select the show to watch, it gives me the 400-1 error code. Ive tired signing on/off the channel etc and not working. Going to return the Apple TV if I cant get this working.

This worked for me except I had it unplugged for the whole day: http://appletv2.com/disney-channel-error-code-4001-fix/

Solved...

This worked for me for the ABC app. Same error 400-1.

Sign out under settings in the Abc App.

restart

when you go back to watch a show it will promt you to re-activate online. (select remain logged-in when enter password.)

I've tried to logout and login to Watch Disney Live, but now it doesn't even show me any of the providers to choose from. Power cycled and restarted from settings, but no use. Will try the option of removing both power & HDMI cables and wait for 15+ mins.and see. No issues with Disnet XD or Jr. I've the latest Apple TV 3 just bought and with latest updates.

Are you kidding? So, when my kids want to watch TV, the fix is to unplug everything for 15 minutes and re-enroll?? This is an Apple product? Horrible!!!!

This is not an issue with apple but an issue with the App its self. Please reach out to the manufacturer of the app in question for more info on how to get it up and running. There is nothing apple can do on a 400-1 error message as it does not relay to the apple TV its self but the App being used. I called disney about this and they had me fixed within a day.

Does anyone have the Disney apps running on other devices? That seems to be my problem. When I activate the apps on my Roku box then try to watch them on my Apple TV I get the error. Can you only activate the disney apps on one device at a time?

Same issue and it's discussed in many threads here and elsewhere on the internet. 3 AppleTVs and the apps fail on a semi regular basis. Wondering if it's a firewall issue because I would expect more outrage if everyone had this issue. I just reset mine again tonight (disconnect via the app menu and reauthorize) so I will enable one to access the internet unfettered and leave the others behind the firewall. I will post back in a few weeks with my findings.

The error is not due to the app. I have Charter as well and the reason that Watch Disney Junior wasn't working for me was because the channel " DIsney Junior" was not included in our cable plan. I had to call charter and upgrade my cable to get this to work for us. I hope this helped!