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When i recieve an email with a link in, i press the link and nothing happens. Also if i press and hold and open nothing happens. this has only been since the ios 7 update. When browsing in the web and trying to buy something it wont let me. im guessing its some kind of security, cant find anything on the settings tho. help would be much appreciated thanks.
iPhone 5, iOS 7.0.2
Hi pricey1989,
Thanks for using Apple Support Communities. I would suggest trying the following:
For any affected apps:
http://support.apple.com/kb/ht5137
If that does not resolve the issue:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari
Thx! Worked like a charm!
Hard reset worked for me
I am having the same problem on my iPhone 6s. Not only are the links not working but if i press the link twice everything freezes and i have to close down the app. Please can someone advice.
Hi
Found your post and I'm having the exact same problem - email won't open any hyperlinks then freezes even after a restart. Have you found anything that works?
S
I am having the exact same problem. Mine is not only on emails, its also in safari. ie. I search something on google, and when I click on any of the results, it doesnt work.
Not really. Even if you disable restrictions links from mail do not work and the mail client hangs.
No, it does not work. Safari and Mail do not follow any links. Mail app still freezes.
No, it doesn't work. Mail and Safari do not follow any links. Mail app still freezes.
not working at my Iphone 6s and Ipad Air ?!?!😕
Same problem ... Has made my iPhone 6 useless
SSuper frustrated none of these soultions have worked so far. Apples new update screwed up my phone!
Same here 😟
Iphone 5s not connecting to any links in email. Opens email no problem, but any hyperlinks, unsubscribes, attachments do not open. Email becomes frozen and must force close.
I was just pushed an update to 9.3.1 which appears to have fixed the "Links" problem.
Update worked!! Went to settings>general>software update and there it was! Update complete and all systems working!! Thank you Apple for answering my prayers! All faith restored!!
links not working in emails
