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links not working in emails

When i recieve an email with a link in, i press the link and nothing happens. Also if i press and hold and open nothing happens. this has only been since the ios 7 update. When browsing in the web and trying to buy something it wont let me. im guessing its some kind of security, cant find anything on the settings tho. help would be much appreciated thanks.

iPhone 5, iOS 7.0.2

Posted on Oct 6, 2013 3:46 AM

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Posted on Oct 15, 2013 11:04 AM

The problem is now solved! The issue was SETTINGS, GENERAL, RESTRICTIONS! They were enabled, some how this happened over the update. The App Store was also missing off the home screen, the App Store was also enabled! After disabling this the problem was solved I hope this helps you guys! The link above didn't do it for me.


All the best

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Question marked as Best reply

Oct 15, 2013 11:04 AM in response to pricey1989

The problem is now solved! The issue was SETTINGS, GENERAL, RESTRICTIONS! They were enabled, some how this happened over the update. The App Store was also missing off the home screen, the App Store was also enabled! After disabling this the problem was solved I hope this helps you guys! The link above didn't do it for me.


All the best

Apr 14, 2014 1:36 PM in response to MacNuge

Top!

Thank you! It worked!!!

Exactly: even if your Restrictions (Settings -> General) are disabled, it is as if they were enabled. So enable them, choose a pin code, and then disable them back.

And your links should work again in your emails!

Stupid but maybe this is done so that you create your pin code for Restrictions for the first time.

May 14, 2014 10:43 AM in response to pricey1989

ISSUE RESOLVED FOR ME

The “links not working in emails” problem got resolved in my 5s when I followed these steps.


  1. Go to SETTINGS > GENERAL > RESTRICTIONS > and enable them. It will ask for a Pin to be set. Complete that by choosing a Pin and enable it (the one common for all tab).
  2. Now Disable it back.
  3. Now Turn Off your device and wait for 30 Seconds to Re-start again.

Now your browser links should work when tapped from Mail app. Also App installation + deletion and iBooks store should start working fine (which also got disabled for me).

I assume this to be some sort of built-on-purpose bug for people to pay attention to set a RESTRICTIONS pin, if users forgot to do so. But if so then it gives nightmares for users until you try for answers in Google or Apple community.

Good Luck ! 😎

links not working in emails

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