Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Update Unavailable with This Apple ID

Hi,


I have been trying to update my apps, and a pop-up box appeared, saying


Update Unavailable with This Apple ID

This update is for an app downloaded with a different Apple ID.

Sign in with that Apple ID and try again.


This happened on both my iPhone and my computer associated with it. iTunes will not let me download the app, even though I have had it on my phone before. The app still says 'Free' in the app store, but I am unable to download it.


I am using an iPhone 5 with iOS 7.0.2, and I am using a Windows 8 operating system on a laptop.


Does anyone have a solution? Thanks for the help in advance.

iPhone 5, iOS 7.0.2

Posted on Oct 6, 2013 9:11 PM

Reply
123 replies

Oct 20, 2013 9:48 AM in response to Kingoftypos

If you delete the app, you cant get it again. I have the same proble with some free and paid apps. Has anyone gotten this issue resolved?? I have not changed apple id's ever.


I also contacted apple support, they sent me a canned email asking for the purchase code. I wonder if the little apple people realize how long it takes to use itunes to browse hundreds of receipts with out way to search on them, for a few apps.


This is minecraft what i am talking about, my kids are making me crazy :)



I have also audio books and music purchase disapearing from my purchases on itunes, so if i loose them on our devices we can not get it back. Every time a device is reset, i have to call support. So much for "buying" music from itunes....

Oct 23, 2013 12:33 AM in response to Startrekgeo

PEOPLE,I HAVE THE ANSWER!You just have to try a some of these methods.I WILL NOT CONFIRM THAT THEY WORK YET.

METHOD 1:Try emailing Apple Support.

METHOD 2:Sign out and sign in.Then try again.

METHOD 3:Delete the apps and download them again.

METHOD 4:Change your location and change it back to your actual location and try.


METHOD 5:last resort:Make a NEW Apple ID.

Update Unavailable with This Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.