Mails send with Apple Mail get displayed always with font times new roman. Is there are workaround? When does Apple fix this. It´s unprofessional if you have to use mail for business.

I took screenshots of one of the test messages I send so I can be more clear in what I mean.

please look below.

As send from my mac.

As it will be recieved on windows.

I tested this with collegea's and they all seem to recieve it in similar ways.

Hope someone knows how to fix this.

please do not pollute this topic, thanks.

@PatPawlovski: " use Universal Mailer" As Barney explains, that does not change the recipients side.

@JanLooman: your post to mgellert: he is the OP, thus he can not "confuse the thread". As for your "issue": I have never seen that, annoying... What version of Mail is that? And which mail app is the receipt?

Lex

Hello lex,

For me this happens with both outlook and mail.app for every version from 2012 untill now (in the picture is outlook).

Outlook 2008 14.4.2 (up to date).

Mail.app 7.3

My OS X is maverick and before Mountain Lion.

My mac is a macbook pro Retina medio 2012.

I have send the email to:

windows 7 with outlook 2003.

windows 7 with outlook 2007

windows xp with outlook 2003.

all have had similar results.

I have tried so far to use different mail clients but they all seem to do the same.

I tried reinstalling my mac completely and it still persists.

I was hoping someone else could try it as well and see what they get, the font that I like to use is Century Gothic.

Thanks for helping.

Ja, vreemd. I understand now, that it is not just the font type, which is Outlook's doing (or a lot of other mail apps), but that you also get lines displayed at the receiver side with different font sizes than you have sent. Never seen this before. << I stopped using Outlook several years ago on my Windows PC's (I use a browser to read emails in Windows), my Windows PC's are only used to run technical installations.>>

Question: does it do exactly the same for different fonts from the mac sender?

btw: you have a much different toolbar on the mail windows?

Lex

Hello Lex,

Sorry for the delay I live in Chinese time. 🙂

It happens with Font's that are not standard available on windows computers.

The font's will have bigger or smaller size, bold, italics, tab spaces- will be in spaces in all different sizes too.

The windows toolbar is set to classic as my colleague likes it more than the new version.

I was hoping someone else could try it as well and see what they get, the font that I like to use is Century Gothic.

Trying to use a non standard font is going to display differently when received. Stick with the standard fonts for your emails. If the receiver does not have the font you specified, it will substitute a font it has. As a result all that careful formatting you did will display poorly.

Use your special font in your sig but put it in an image so it displays properly.

HTML in Outlook is very basic. It's not meant to be complex HTML.

If you want to send out stylized newsletters there is software for that. However I don't consider this to be business email.

Hallo Jan, obviously Diane (Oregon) is much closer to your time zone, I am in CH normally. I agree that you should use a standard font, the one you like is not transferred to the receiver side obviously, strange things happen now.

Lex

LexSchellings wrote:

@PatPawlovski: " use Universal Mailer" As Barney explains, that does not change the recipients side.

It does at least include style info in the code sent by Mail, which in most cases will in fact be seen by the recipient.

The recipents side stays the same.

LexSchellings wrote:

The recipents side stays the same.

Are you saying the source code sent by mail does not include font and size info?

Tom, i clearly did not say that. The recipients side stays the same, it can do do more than it can (even with sent 'information' metadata), unless you reprogram it.

LexSchellings wrote:

unless you reprogram it.

But for most recipients I think there is no need to reprogram, it will by default display the style info included in the code, such as the font size.

The fonts we have on our Macs are not always installed on a Windows computer. Especially one that is running an older version of Windows.

The differences in how each email client renders HTML varies widely. This is especially true between Mac and PCs. Email is a means of communicating and it's your words that actually count, not how they look.

The new, WebKit based editor in Outlook uses pixels. The difference is that pixels will typically render much smaller on your device that the same point.

Outlook's size 14 is equivalent to Entourage2008's size 12.

Note: Try the new “c” fonts they display better in a cross platform situation.

Diane, I think you have solved JanLooman's questions !

I will keep this in mind

Lex

Thanks Diane and Lex for your time.

I will try out which size will work best and just have to stick with that.

I have a dream...

That one day all OS will have a proper alternative display for all fonts so I can make my mails the way I like them 😉.