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bugoy8 Author

Level 1

9 points

Sound / Audio issues with Google Chrome

Hi guys,

I have this audio issue with a new Macbook Air (2013 base model).

When I stream audio / video (eg podcast, YouTube, NBATV) via Google Chrome, there is the static or clicking sound which you could hear both through the built in speakers and through the headset.

Brought it in to the Apple Store yesterday and they acknowledged the sound on Chrome. HOWEVER when using Safari, this clicking / static sound is no longer audible. I can probably record an audio clip to demo this further. The genius concoluded that this is probably an issues with Chrome or codecs that its using rather than the actual laptop. No replacements at this stage.

I have an old MBA 11” where this issue does NOT occur.

The hesitation in using Safari is Flash. Some video streams such as NBATV, which I watch quite frequently use Flash. Chrome handles this quite well, with no separate installs required.

Has anyone else encountered this? Not sure if I can pursue this issue further with Apple.

MacBook Air, OS X Mountain Lion (10.8.5)

Posted on Oct 7, 2013 3:53 PM

18 replies

Jan 18, 2014 10:54 PM in response to bugoy8

Someone from the Chrome forum suggested this solution.

Try running this in the AppleScript Editor:

do shell script "/Applications/Google\\ Chrome.app/Contents/MacOS/Google\\ Chrome --audio-buffer-size=4096"

Can anybody please walk me through the process of doing this?

I'm really a noob and I don't want to end up screwing things in my machine. haha

Gundorph

Level 1

0 points

Jan 19, 2014 1:03 AM in response to jesiramoun

You should open your Lanchpad, and open the folder named Others. Find Apple Script Editor, and open it. Insert the code in the big box, and press Start.

Jan 19, 2014 2:57 AM in response to Gundorph

I got this.

What do I do next? Do I save it? Sorry for the barrage of questions. I've never done this before.

Sound / Audio issues with Google Chrome