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Error code 139

Yesterday Netflix worked fine in the morning. I think I updated all the iPad apps at some point during the day. Last night it would go to Netflix and log on, but would not play any selections, giving me a 139:NFerr_MC_NoCDN message every time. I've called Netflix twice today. I've deleted and reinstalled the app several times, turning the iPad off in between those steps to reboot it. I can play movies on both my MacBook and my iPhone, so there's no problem with the account. Netflix now tells me it's a firmware issue with Apple. I'm not sure what that means and other than coming here, or driving to a city where there's an Apple Store, I don't know what next. Any suggestions would be appreciated.

iPad 2, iOS 6.1.2

Posted on Oct 8, 2013 6:19 AM

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19 replies

Jan 17, 2015 4:29 AM in response to JSYuric

I had this same problem. Couple days ago, Netflix just stopped working on my IOS devices (iPhone and iPad and AppleTV), I could still watch Netflix on my computer web-browser. Once I disconnected my iPhone from my home wlan, it worked as it should, so that meant that the problem is in my home network solution.


I have a firewall router at the edge of my home network, and it has a Snort which is a active intrusion detection system. After looking it's logs I noticed that it was the one blocking the service. It was a rule called "FILE-FLASH Adobe Flash Player corrupt MP4 video denial of service attempt" (snort rule number: 1:32817) that was the problem. I don't know wether Netflix has done something with their streaming so snort thinks that it's a intrusion attempt, or if this rule is too strict. Anyway, after disabling that rule (1:32817) and releasing the IP (185.9.188.139) that got blocked by this rule, everything worked as it should.


Cheers!

May 29, 2015 2:47 PM in response to dominik119

The Netflix-App tries to connect via the IP-Adress of the netflix-Server. If you enable your router to connect to the range of IP-Adresses used by Netflix it should work.

This is how I made it: I am using a FritzBox.

Open fritz.box > go to Menu "Internet > Filter", open Tab "Lists" > go to "Edit allowed IP-Adresses", clear List from all "not-allowed"-IPs, open Netflix on all devices you want to connect (ignore Error-Messages for now), go back to fritz.box to "Edit allowed IP-Adresses", now a list of IP-Adresses should appear, set Checkbox to "allow" > that's it. Now all your devices should connnect to Netflix. If not please repeat the process to get same more IP-Adresses of Netflix into the list. Good luck!

Error code 139

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