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My iPhone 4s will not charge

I've had my iPhone for almost 2 years now, my upgrade is due in a couple of months- so it may just be that the battery is worn out, but any alternative possible solutions would be great.


All of a sudden its just stopped charging- never had any previous problems or signs that the battery was on its last legs- just plugged it in last night and it wouldnt work. Tried 2 other charges, tried usb, all in all ive tried 4 different chargers and nothing. I've blown into it, checked for dust and it still won't work.


I'm on 19% battery and getting desperate so any help would be greatly appreciated.

iPhone 4S, iOS 7.0.2

Posted on Oct 9, 2013 2:21 AM

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Posted on Dec 6, 2015 3:28 AM

I got the same battery icon with 2-3 red bars on an iPhone 4S. A picture for a charger port appears below. It disappears when I plug the phone in, but it doesn't charge and the phone does not turn on.


So after reading a few a lot of postings here suggesting the dock port is faulty or dirty, I cleaned the charging port and the cable plug with a bit of cleaning alcohol and a small toothbrush. After letting it sit for 5 minutes or so, I did a reset by holding home+power (this does not wipe your data), and the phone actually turned on. If you are unlucky your dock port might be too dirty or rusted and might have to be replaced.

128 replies

Oct 24, 2014 5:47 PM in response to BackcountryOne

Like tens of thousands of others, I found this thread after a perfectly functioning old iPhone suddenly would not charge. At first I admit I was tempted to Wonder what Apple might be playing at !


However, I got lucky I think - a friend offered a very old ipod cable to try and it worked immediately. That led me to go looking closely at the connector end of both cables to see if I could spot anything - sure enough the dud cable connector looked rather dirty - in fact there was some Black that looked suspiciously like soot from a burn out.


In my case we are talking an inherited 3 year old iPhone4 (I bought it new for my son who now has an iPhone 5) which has been dropped and suffered 2 front screens broken and one back, but which has nevertheless withstood careful amateur intervention/TLC and still remarkably plays ball :-)


Closer inspection under a magnifier showed me that actually that 30 pin connector only uses 6 live pins or should we say 6 live sprung sliding contacts.

Counting from the left with the connector logo downward and peering into the connector mouth, these pins are numbers 1, 15, 16, 23, 25, 27.


The connector on the iPod cable I was given was in very good condition and the 6 contacts are bright and copper coloured and easily visible under the magnifier. I'll have to be careful with my "new" cable however, because at both ends where the cable joins the connectors the rubber covering has parted exposing frayed coaxial underneath :-(


My dud cable seems to have maybe 2 or 3mm of contact number 23 burnt off.


That led me to wonder what caused it. So I looked using the magnifier with some trepidation into the phone port. There sure enough I found all the tinder material I needed to start another fire! More fluff than anyone ever finds in an unkempt navel! So with the phone off and gentle use of a toothpick, I teased out the fluff so hopefully it won't be happening again in a hurry!


I am hoping no serious damage has been done to the phone port by what was surely a short circuit of some kind (touching Wood I have not noticed anything weird with the operation of the phone), but I wouldn't mind suggesting that the build up of pocket fluff in the port with age is quite likely a principal cause of most of the problems that bring stumped owners to this thread.


Hope this helps, and commiserations to those whose problems are less easy to solve and prevent happening again.

Nov 7, 2014 6:14 AM in response to xcaryspugh

I had the same problem after I updated the os to iOS8. First the battery decrease so fast, then it hangs a lot that I needed to reset/restart my phone often. I tried to delete some apps that occupy most of the space on my phone yet it didn't help. I tried to use different cable, charge it through computer, clean the data, even the port yet it didn't help any.


I admit I made mistakes by not charging it directly to the wall, I used to charge it on the extensions, use it while charging, etc.


My phone is dying so fast so I tried to search for any solution till I find this thread.


To anyone having the same problem, try to charge it directly on the wall with your phone off and wait until it charge automatically if it still didn't work I think better bring it to any apple store to help you.

Nov 21, 2014 2:53 PM in response to xcaryspugh

This is extraordinary. We all have an expensive Apple product that is faulty. I feel ridiculous not being able to do something as simple as charge my phone. Have to start looking at Samsung smartphones. Fairly happy with my Macbook, but even that just stopped working one day... we know HP and Sony laptops are better and hold a charge without a cable. Way too much money spent on this rubbish over the years, nothing but dodgy problems time and again, and Apple don't give a hoot.

Apr 26, 2015 8:32 PM in response to WayneNFL

Do your Home and Power buttons both work? If they do: Hold them both down at the same time until the Apple appears (up to 30 seconds - really.....30 seconds....if the Slide to Power Off bar shows up, ignore it - wait for the Apple).


If the Apple appears, your device is resetting, and the Slide to Unlock Screen will display shortly.



Cheers,


GB

Aug 5, 2015 6:03 AM in response to gautengm

I woke up today to a dead Iphone 4s even though it had been on charge (ipnone charging cord) all night. Tried holding bot sleep button and home button and all I got was an outline picture of an empty battery. Now have it plugged in to computer and after about ten minutes the computer recognized it. It had charged up to 2 % so I turned it off hoping it will charge completely. Was planning to upgrade to the 6plus soon but not today! Hope I can back up my stuff.

Sep 17, 2015 6:51 PM in response to xcaryspugh

It's just such a scam to have a working fine iPhone one day and then for it to be unable to charge. It's all well and good for companies to create products that are great without addressing a few weak points so the whole thing is unusable within a couple of years. But I'm stranded in a third world country with no phone, no money to buy a new one and was given absolutely no warning that the last half decent thing in my life, a gift from a friend, their old iPhone 4s, was going to stop charging and be irreparable. This phone was helping me to help people. Now I can't even make a phone call. Think it's time to just curl up in a ball and cry. We are forced to rely on these ridiculous products and spend all our money on them in order to function reasonably in the greater part of society and I am 100% over it. A quality, reliable, repairable product is so much more important than features and apps.

Sep 17, 2015 7:46 PM in response to janefromrobertson

If you will tell us exactly what your issue is, and what you have tried, we probably can help you. What happens when you try to charge your phone? Do you get an error message? If so, what is it? Have you tried cleaning out the ports? Tried a different cable? There are many troubleshooting steps that can be tried in a "Phone won't charge" situation. But you have given us absolutely nothing to go on. Please provide us with some information so we can see if you can be helped.


Best of luck,


GB

Sep 17, 2015 8:37 PM in response to gail from maine

Thank you, I honestly really wasn't expecting anyone to read or help me. My phone didn't give any error messages. I just plugged it in and it was charging then stopped and then kept charging then stopping. I kept hearing it making that ding sound when the charger is unplugged so I thought the cable had been bumped but it was fine. I have an Apple cable and have tried charging it with a number of Apple cables and different chargers and my laptop. I have tried cleaning the ports. I also took it to a place that replaced the charging part of the phone. They got it to charge up to 100% once but then when they tried it again it wouldn't charge anymore and now my start button isn't working so I have to use that button that they put on the screen itself. So the people who tried repair it, even though they seemed like they knew what they were doing, probably just make things worse. So there it is. Still not much to go on I'm afraid. I've done everything you find when you Google this issue. I'm at about 60% now and it looks like when this runs out that'll be the end of my iPhone.

My iPhone 4s will not charge

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