My iCloud ID and my apple ID are different. I don't know the password for icloud and dont use the email of it. I cant delete icloud without the password

Hey randers4,

YOU ROCK. Thanks for understanding and explaining the instructions... Any chance that you know how I can recover my old Apple ID password?!?!?

Thanks,

Erica

If you have an old ID (email address) in Settings>iCloud as a result of updating to iOS7,you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Hello randers4 I'm having the same with issue with the iCloud when I change my current Apple ID to the old Apple ID it works. The issue is when I go on my iPhone 5 and try to delete the account it's asking to verify the old email address but I cant because idk the password of the email address and pretty sure it just doesn't exist Anymore or something. I don't know what to do , please help and thank you so much!!

If the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

hi, @Randers4 (who seems very knowledgeable)

im sorry to others for being off beaten track but i did click on your name hoping to send a message direct Randers. vmt for the advice which has indirectly helped me (similar problem which i placed in the ipad section of this forum). however i have 2 ipads(a 3 and a mini-SEE MY POST for more rel info) and had difficulty accessing my ipad3 after being away from then virtually forgetting about it for a while. your post above has helped me. just wondering the significance of find my idevice and deleting the old icloud account. my ipadmini was logging in ok with my 2nd id into icloud. if i sync my ipad3 from original id icloud then delete the old icloud before changing back my id what implication may it have on my ipadmini (thats using my present icloudid) which i am most definitely leaving switched off whilst all this is happening. (1)might there be conflicts (2)im hoping my ipadmini will ignore the excess info just like it said on my desktop when i just logged into the icloud on oldid that syncing no data is deleted. i have some precious photos on my ipad3 which im very concerned about losing and im hoping after deleting the 'old id' icloud account, i can just sync to new or my more recent id icloud. is it likely that as my old icloud seems to hold recent info that my 'current id' icloud does too (its just that my ipadmini doesnt show these precious photos-might be because ive not synced from the 'current id' icloud i suppose)-wish there was a way to see synced photos within icloud on desktop-within my ipad3 icloud settings photos are set to on) 3)my ipadmini has smaller hdd size than my ipad3 so dont want to cram all the info on it- if i sync my info from my ipad3 to 'current id' icloud, i presume my ipadmini which is allready on the 'current id icloud' will also get the info. my ipadmini wasnt showing the precious photos in my stream btw. as with previous poster i had my ipad(3) on my current id but using 'old id' icloud. very complicated lol.

Thank you randers4, but the issue is when I change my primary email account to what the iCloud email is , it asks for verification before I can do anything at all. I can't verify the email because the email doesn't exist anymore so I don't know what to do.

I have t same problem but when I go into the page to edit my incorrect email to my old email and they said :

This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID." I tried to change to another email but the same thing. so I can't do anything else , somebody help me please

this can be fixed.

just to verify what you did so far....

You changed your email address, so you changed your Apple ID to match.

but now iCloud keeps giving you an error, won't let you sign in or out?

if you do, try this on the device...

go to settings, iCloud

tap the account

back out out the password dots, then enter the password.

Now you have verified the account, scroll down and delete the account.

done.

now you can sign in with the correct iCloud account and password.

IF this doesn't work. reset your iCloud password and use the password to sign in, then delete the account then add your new apple ID and password back.

crazy, huh?

im having almost the same problem, but i restored my iphone and now to activate i need the iCloud id but it's not the same as the apple id.. when i put the apple id, it gives me a message "you cannot use this email to unlock this phone" so i need to find out the iCloud ID, how can i do that? please help me

I just phoned apple help and he explained how to change my old email out of iCloud

-Log into AppleID and manage your account

-sign in with existing email

-Apple ID and Primary Email Address >>>> edit

-if the old email addy is in "Alternate Email Addresses" then you have to remove it

-put in the old email addy into the email field and save

- Email sent to verify you changed the email addy by signing in with old email addy and existing password

-Go into IPhone iCloud and delete the iCloud account and wherever else in all devices that the old email is being used.

-Log back into AppleID using old email with existing password

-Apple ID and Primary Email Address >>>> edit

- put current email addy back into email field

-you receive email verification and log in to verify

-Go back into IPhone iCloud and email field should be blank ready to accept your existing email and password.

This took about 5 minutes with a Apple rep and seems to have worked

i have the same issue here. i have iphone 5s, now its broken and i cant switch it on at all. when i take it to the service centre, they said that when they check my IMEI they see an icloud account that connected to my phone on. and they asked me to switch it off using find my iphone in other devices. but when i try to use my apple id in find my iphone, it wont worked and said that my apple id didnt associate with any icloud id. and i dont recall setting any icloud id on it. how can i know which id that my phone use as an icloud id when my phone die? and its a new phone not a second hand. fyi: i used my sister id for the first time i launch the phone, but later i changed that id to use my own email. so when i tried your way, they wont allow me to change back to the old id couse its being used by the other person which is my sister. help me please. they wont repair my phone if i didnt switch off my icloud first.

Thank you so much. It took me weeks of agony till I stumbled across this post.

Followed you explanation and bammm, the iPhone stopped presenting the nagging messages where I need to enter my iCloud password.

In all honesty I really think there is some variation in something between different devices or versions of the account.

I reenter my password a good 6 or 7 times before getting a log in almost every time. Afterwards I right down exactly what I entered and then put that exact password in somewhere else and 6 or 7 slight variations later.... I log in.

Hello: Can't believe I am joining a two year old post with the exact same problems that people had in 2013 - namely that I was stupid enough to change my AppleID password and then to try to change my iCloud password - but now I can't log into iCloud. Why on earth is there a separate iCloud password? Why is iCloud not a subset of the Apple ID password/account? Why has this not been fixed in the last two years? so anyway, Apple ID changed successfully - but epic fail on iCloud change and now unable to access iCloud services.

I'm currently using iOS 8.4.1. Instructions were given back in 2013 (quoted below) and I'm wondering whether these are still good for 8.4.1:

If you have an old ID (email address) in Settings>iCloud as a result of updating to iOS7, you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password. (Randers 4).

I also am sitting here with the same problem 2 years later - I have tried Apple Tech Support and they don't know how to fix it either. For some reason the suggested solution isn't working for me either. I would like to just delete my "old" iCloud account since it is different ID from my now current Apple ID, but am unable since I don't know the password. To complicate matters worse the email attached to my old iCloud account is obsolete so I can't get email confirmations. If anyone has a solution please post . . .

I tried to follow your instructions, but when i tried to edit and change it back to my old email address (I no longer have that email address), the prompt was "this email address is currently being used with another apple id" or something similar to that. Do you have any other suggestions? I really want to get rid of this old iCloud id because I have no idea what the password is and like I said before, I deleted that email acct. a while ago. Thank you in advance if you have a response and are able to help me....grrr...so frustrated!!!