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My MacBook suddenly started running slow

Hello! I've had my MacBook Pro for since 2010 and it suddenly started running slow. This has been going on for a week already. I've restarted my MacBook many times and when I'm not using it I shut it down. I've tried many things to make it run faster and deleted 14k files that were mostly text documents, pictures, videos, etc. and deleted my whole iTunes library hoping it would work but nothing. I currently have 77.07 GB left but space has never been the problem since in the past I've had 10GB or to the point where I had no GB and it still ran perfectly. Two things I've noticed is that when it gets hot it starts running slow and also when I start watching videos on youtube or ones that are already in my MacBook. Last night I reset my SMC hoping it would work better and it only ran slow because of the heat but I see no change. I'm trying anything possible to fix this myself before taking it to the Apple Store and spending money on something I could've probably fixed myself.


Here's some information on my MacBook


MacBook Pro 13-inch, Mid 2010

Processor: 2.4 GHz Intel Core 2 Duo

Graphics: NVIDIA GeForce 220M 256 MB

Software: OS X 10.8.5 (12F45)

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Oct 11, 2013 1:51 PM

Reply
567 replies

Feb 8, 2015 3:02 PM in response to Lexiepex

Hi Lex,


I´m having same issue. I change my macbook pro few days ago for new one. I used Migration path with a Time Machine´s backup but performance of new MacBook is not expected a lot of reboots and crashes. I saw that you have good answers, if you can help me, I appreciate it.


EtreCheck version: 2.1.8 (121)

Report generated February 8, 2015 at 1:43:11 PM GMT-5

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (Retina, 13-inch, Mid 2014) (Technical Specifications)

MacBook Pro - model: MacBookPro11,1

1 3 GHz Intel Core i7 CPU: 2-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery Health: Normal - Cycle count 11


Video Information: ℹ️

Intel Iris

Color LCD spdisplays_2560x1600Retina


System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 0:11:4


Disk Information: ℹ️

APPLE SSD SM0512F disk0 : (500.28 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 499.10 GB (226.25 GB free)

Encrypted AES-XTS Unlocked Paused

Core Storage: disk0s2 499.42 GB Online


USB Information: ℹ️

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Bluegiga Low Energy Dongle


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Applications/VMware Fusion.app

[not loaded] com.vmware.kext.vmci (90.6.3) [Click for support]

[not loaded] com.vmware.kext.vmioplug.14.1.3 (14.1.3) [Click for support]

[not loaded] com.vmware.kext.vmnet (0223.55.95) [Click for support]

[not loaded] com.vmware.kext.vmx86 (0223.55.95) [Click for support]

[not loaded] com.vmware.kext.vsockets (90.6.0) [Click for support]


/Library/Application Support/VirtualBox

[loaded] org.virtualbox.kext.VBoxDrv (4.3.20) [Click for support]

[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.20) [Click for support]

[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.20) [Click for support]

[loaded] org.virtualbox.kext.VBoxUSB (4.3.20) [Click for support]


/System/Library/Extensions

[not loaded] com.bose.cdcusb.kext (1.0.0) [Click for support]

[not loaded] com.cisco.nke.ipsec (2.0.3 ) [Click for support]

[not loaded] com.prolific.driver.PL2303 (2.0.0) [Click for support]

[not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) [Click for support]


/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) [Click for support]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) [Click for support]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) [Click for support]


Startup Items: ℹ️

CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN

ChmodBPF: Path: /Library/StartupItems/ChmodBPF

esets_daemon_si: Path: /Library/StartupItems/esets_daemon_si

HP IO: Path: /Library/StartupItems/HP IO

HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

HWPortDetect: Path: /Library/StartupItems/HWPortDetect

HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver

StartOuc: Path: /Library/StartupItems/StartOuc

Startup items are obsolete in OS X Yosemite


Problem System Launch Agents: ℹ️

[loaded] com.paragon.NTFS.auth.plist [Click for support]


Launch Agents: ℹ️

[loaded] com.cisco.anyconnect.gui.plist [Click for support]

[failed] com.fortinet.forticlient.fssoagent_launchagent.plist [Click for support] [Click for details]

[running] com.mcafee.menulet.plist [Click for support]

[running] com.mcafee.reporter.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[loaded] com.oracle.mydesktophelper.plist [Click for support]

[running] com.seagate.SeagateStorageGauge.plist [Click for support]

[not loaded] com.teamviewer.teamviewer.plist [Click for support]

[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]

[loaded] org.macosforge.xquartz.startx.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.cisco.anyconnect.vpnagentd.plist [Click for support]

[running] com.fitbit.galileod.plist [Click for support]

[loaded] com.lobotomo.IPSecuritasDaemon.plist [Click for support]

[running] com.mcafee.agent.cma.plist [Click for support]

[unknown] com.mcafee.ssm.Eupdate.plist [Click for support]

[unknown] com.mcafee.ssm.ScanFactory.plist [Click for support]

[unknown] com.mcafee.ssm.ScanManager.plist [Click for support]

[unknown] com.mcafee.virusscan.fmpd.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[running] com.oracle.mydesktopservice.plist [Click for support]

[loaded] com.teamviewer.Helper.plist [Click for support]

[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]

[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]

[not loaded] org.virtualbox.startup.plist [Click for support]


User Launch Agents: ℹ️

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[failed] com.spotify.webhelper.plist [Click for support] [Click for details]

[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]


User Login Items: ℹ️

iTunesHelper UNKNOWN Hidden (missing value)

VMware Fusion Helper UNKNOWN (missing value)

VMware Fusion Helper UNKNOWN (missing value)

Chatter Desktop UNKNOWN (missing value)

Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)

VMware Fusion Start Menu Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)

Spotify Application (/Users/[redacted]/.Trash/Spotify.app)

Google Drive Application (/Applications/Google Drive.app)

Myo Connect Application (/Applications/Myo Connect.app)

ESET Cybersecurity UNKNOWN (missing value)

HPEventHandler UNKNOWN (missing value)


Internet Plug-ins: ℹ️

MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]

OVSHelper: Version: 1.1 [Click for support]

Default Browser: Version: 600 - SDK 10.10

net.juniper.DSSafariExtensions: Version: Unknown [Click for support]

Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

DivXBrowserPlugin: Version: 2.1 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

iPhotoPhotocast: Version: 7.0 - SDK 10.8

SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 31 Check version


User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

WebEx64: Version: 1.0 - SDK 10.6 [Click for support]


Safari Extensions: ℹ️

DivX Plus Web Player HTML5 <video>


3rd Party Preference Panes: ℹ️

DivX [Click for support]

Flash Player [Click for support]

Java [Click for support]

Paragon NTFS for Mac ® OS X [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 499.10 GB Disk used: 272.85 GB

Destinations:

G-DRIVE Shakilay [Local]

Total size: 999.86 GB

Total number of backups: 10

Oldest backup: 2014-04-26 08:02:35 +0000

Last backup: 2015-01-20 00:10:11 +0000

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 272.85 GB X 3)

Data [Network]

Total size: 2.00 TB

Total number of backups: 1

Oldest backup: 2015-02-08 17:07:08 +0000

Last backup: 2015-02-08 17:07:08 +0000

Size of backup disk: Excellent

Backup size 2.00 TB > (Disk size 499.10 GB X 3)


Top Processes by CPU: ℹ️

4% Myo Connect

2% WindowServer

1% launchd

0% fontd

0% cma


Top Processes by Memory: ℹ️

275 MB Dock

172 MB WindowServer

155 MB mds_stores

137 MB Microsoft Word

120 MB ocspd


Virtual Memory Information: ℹ️

11.09 GB Free RAM

3.92 GB Active RAM

879 MB Inactive RAM

1.29 GB Wired RAM

1.60 GB Page-ins

0 B Page-outs


Diagnostics Information: ℹ️

Feb 8, 2015, 01:28:33 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-08-132833_[redacted].c rash

Feb 8, 2015, 01:28:23 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-08-132823_[redacted].c rash

Feb 8, 2015, 09:10:15 AM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-08-091015_[redacted].c rash

Feb 7, 2015, 06:58:33 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-185833_[redacted].c rash

Feb 7, 2015, 06:58:29 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-185829_[redacted].c rash

Feb 7, 2015, 05:56:59 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-175659_[redacted].c rash

Feb 7, 2015, 05:56:38 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-175638_[redacted].c rash

Feb 7, 2015, 05:56:37 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-175637_[redacted].c rash

Feb 7, 2015, 05:56:15 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-175615_[redacted].c rash

Feb 7, 2015, 05:03:35 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-170335_[redacted].c rash

Feb 7, 2015, 05:03:02 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-170302_[redacted].c rash

Feb 7, 2015, 08:41:15 AM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2015-02-07-084115_[redacted].cpu _resource.diag [Click for details]

Feb 7, 2015, 08:08:37 AM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-080837_[redacted].c rash

Feb 6, 2015, 01:05:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-02-06-010537_[redact ed].crash

Feb 5, 2015, 10:52:28 PM /Library/Logs/DiagnosticReports/discoveryd_2015-02-05-225228_[redacted].crash

Feb 8, 2015, 01:28:13 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-08-132813_[redacted].c rash

Feb 8, 2015, 01:28:08 PM Self test - passed

Feb 8, 2015, 09:42:52 AM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2015-02-08-094252_[redacted].cpu _resource.diag [Click for details]

Feb 8, 2015, 09:10:22 AM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-08-091022_[redacted].c rash

Feb 8, 2015, 09:10:06 AM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-08-091006_[redacted].c rash

Feb 7, 2015, 07:13:43 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-191343_[redacted].c rash

Feb 7, 2015, 06:05:55 PM /Library/Logs/DiagnosticReports/Safari_2015-02-07-180555_[redacted].hang

Feb 7, 2015, 05:52:19 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-175219_[redacted].c rash

Feb 7, 2015, 05:52:11 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-175211_[redacted].c rash

Feb 7, 2015, 05:03:25 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-170325_[redacted].c rash

Feb 7, 2015, 05:03:17 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-170317_[redacted].c rash

Feb 7, 2015, 05:03:04 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-170304_[redacted].c rash

Feb 7, 2015, 04:52:36 PM /Library/Logs/DiagnosticReports/Google Drive_2015-02-07-165236_[redacted].crash

Feb 7, 2015, 02:56:01 PM /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-02-07-145601 _[redacted].crash

Feb 7, 2015, 07:57:50 AM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-075750_[redacted].c rash

Feb 7, 2015, 07:57:42 AM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-075742_[redacted].c rash

Feb 7, 2015, 07:57:36 AM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-075736_[redacted].c rash

Feb 6, 2015, 07:58:29 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-06-195829_[redacted].c rash

Feb 5, 2015, 10:46:17 PM /Library/Logs/DiagnosticReports/MyDesktopStatus_2015-02-05-224617_[redacted].cr ash

Jan 28, 2015, 07:33:04 AM /Library/Logs/DiagnosticReports/Kernel_2015-01-28-073304_[redacted].panic [Click for details]

Feb 7, 2015, 05:57:08 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-175708_[redacted].c rash

Feb 7, 2015, 05:56:55 PM /Library/Logs/DiagnosticReports/MyDesktopService_2015-02-07-175655_[redacted].c rash


BR

Oscar

Feb 8, 2015 3:46 PM in response to Lexiepex

Hello! Could you please help me too? My computer started running really slow like 4 days ago. I ran the disk repair utility and I think it's doing a little bit better but still unusually slow...


Here's the report:


EtreCheck version: 2.1.8 (121)

Report generated February 8, 2015 at 4:44:54 PM MST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Late 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,1

1 2.4 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 623


Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: one day 4:19:34


Disk Information: ℹ️

ST9500325ASG disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (310.85 GB free)

Encrypted AES-XTS Unlocked Failed

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-8A8 disk2 : (183.6 MB)

disk2s1 (disk2s1) <not mounted> : 160 MB

disk2s1s1 (disk2s1s1) <not mounted> : 18 KB

EPSON (disk2s1s2) /Volumes/EPSON : 604 KB (0 B free)


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Launch Agents: ℹ️

[running] com.epson.eventmanager.agent.plist [Click for support]

[running] com.flipvideo.FlipShare.AutoRun.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[running] com.pharos.notify.plist [Click for support]

[running] com.pharos.popup.plist [Click for support]


Launch Daemons: ℹ️

[running] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.cloudpath.maccmd.plist [Click for support]

[running] com.flipvideo.FlipShareServer.launchd.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[loaded] net.cloudpath.HelperTool.plist [Click for support]

[loaded] net.cloudpath.HelperTool2.plist [Click for support]

[running] Safe.Connect.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

[failed] com.facebook.videochat.[redacted].plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)

HyperDock Helper UNKNOWN (missing value)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

SafeConnect Application Hidden (/Applications/SafeConnect.app)


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]

googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 31 Check version


Safari Extensions: ℹ️

Adblock Plus

AdBlock


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Java [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 188.02 GB

Destinations:

Hitachi [Local]

Total size: 0 B

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 0 B < (Disk used 188.02 GB X 3)


Top Processes by CPU: ℹ️

3% Safari

3% WindowServer

1% Microsoft Word

1% hidd

0% mds


Top Processes by Memory: ℹ️

241 MB Safari

107 MB mds_stores

82 MB Finder

75 MB com.apple.WebKit.WebContent

69 MB Mail


Virtual Memory Information: ℹ️

56 MB Free RAM

1.25 GB Active RAM

1.19 GB Inactive RAM

1.08 GB Wired RAM

6.02 GB Page-ins

87 MB Page-outs


Diagnostics Information: ℹ️

Feb 7, 2015, 12:19:06 PM Self test - passed

Feb 7, 2015, 08:05:04 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-07-080504_ [redacted].crash

Feb 6, 2015, 02:28:18 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Spotify Helper_2015-02-06-022818_[redacted].crash

Feb 9, 2015 8:05 AM in response to Lexiepex

Thanks for the quick response! I initially downloaded CheanMyMac to help with this problem., it didn't. It's uninstalled.


I opened File Vault in SystemPreferences and it has been "Estimating Time Remaining" for about 9 hours... Is this normal? How long is it going to take? Is there a way to stop the encryption and simply turn off File Vault?


Here's the link to my thread: My Macbook suddenly running slow - TimeVault??

Feb 10, 2015 12:12 PM in response to Lexiepex

Hi I'm hoping you can help me as well.


Problem description:

My Mackbook Pro Is moving slow


EtreCheck version: 2.1.8 (121)

Report generated February 10, 2015 at 3:11:08 PM EST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Adware! - Remove] links for help removing adware.


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2010) (Technical Specifications)

MacBook Pro - model: MacBookPro7,1

1 2.4 GHz Intel Core 2 Duo CPU: 2-core

2 GB RAM Upgradeable

BANK 0/DIMM0

Empty

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 942


Video Information: ℹ️

NVIDIA GeForce 320M - VRAM: 256 MB

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.1 (14B25) - Time since boot: 8 days 0:32:16


Disk Information: ℹ️

Hitachi HTS545025B9SA02 disk0 : (250.06 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 249.20 GB (28.64 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


MATSHITADVD-R UJ-898


USB Information: ℹ️

Apple Inc. Built-in iSight

Apple Internal Memory Card Reader

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad


Gatekeeper: ℹ️

Mac App Store and identified developers


Adware: ℹ️

Conduit [Adware! - Remove]


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.devguru.driver.CDFree (0.2.0) [Click for support]

[not loaded] com.devguru.driver.DevGuruVsp (0.2.0) [Click for support]


Problem System Launch Agents: ℹ️

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.cmfsyncagent.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.EscrowSecurityAlert.plist

[killed] com.apple.icloud.fmfd.plist

[killed] com.apple.Maps.pushdaemon.plist

[killed] com.apple.rcd.plist

[killed] com.apple.sbd.plist

[killed] com.apple.security.cloudkeychainproxy.plist

[killed] com.apple.spindump_agent.plist

11 processes killed due to memory pressure


Problem System Launch Daemons: ℹ️

[killed] com.apple.AssetCacheLocatorService.plist

[killed] com.apple.awdd.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.emond.aslmanager.plist

[killed] com.apple.GSSCred.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.nsurlsessiond.plist

[killed] com.apple.periodic-daily.plist

[killed] com.apple.sandboxd.plist

[killed] com.apple.spindump.plist

[killed] com.apple.systemstats.analysis.plist

[killed] com.apple.wdhelper.plist

12 processes killed due to memory pressure


Launch Agents: ℹ️

[running] com.conduit.loader.agent.plist [Adware! - Remove]

[loaded] com.hp.help.tocgenerator.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]


User Launch Agents: ℹ️

[unknown] cinema-+-pro1-1.ver [Click for support]

[failed] cinema-+-pro1-1_enabler.plist [Click for support]

[unknown] cinema-+-pro1-1_enabler.sh [Click for support]

[loaded] cinema-+-pro1-1_updater.plist [Click for support]

[unknown] cinema-+-pro1-1_updater.sh [Click for support]

[loaded] com.divx.agent.postinstall.plist [Click for support]

[failed] com.facebook.videochat.[redacted].plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[unknown] Safari Security [Click for support]


User Login Items: ℹ️

iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)

HPEventHandler UNKNOWN (missing value)


Internet Plug-ins: ℹ️

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

OVSHelper: Version: 1.1 [Click for support]

DivXBrowserPlugin: Version: 2.2 [Click for support]

QuickTime Plugin: Version: 7.7.3

OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

Silverlight: Version: 4.0.50826.0 [Click for support]

iPhotoPhotocast: Version: 7.0


Safari Extensions: ℹ️

Cinema + pro1.1

DivX Plus Web Player HTML5 <video>


3rd Party Preference Panes: ℹ️

DivX [Click for support]

Flash Player [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

12% WindowServer

0% AppleSpell

0% launchservicesd

0% notifyd

0% launchd


Top Processes by Memory: ℹ️

107 MB Google Chrome

71 MB Finder

60 MB Google Chrome Helper

52 MB WindowServer

30 MB mds


Virtual Memory Information: ℹ️

48 MB Free RAM

441 MB Active RAM

415 MB Inactive RAM

474 MB Wired RAM

30.50 GB Page-ins

2.41 GB Page-outs


Diagnostics Information: ℹ️

Feb 8, 2015, 06:00:22 PM /Library/Logs/DiagnosticReports/iTunes_2015-02-08-180022_[redacted].cpu_resourc e.diag [Click for details]

Feb 8, 2015, 03:54:03 PM /Library/Logs/DiagnosticReports/Install Adobe Flash Player_2015-02-08-155403_[redacted].crash


Feb 14, 2015 5:53 PM in response to Lexiepex

Thanks for helping so many people. Here's my report:


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 478


Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.9.4 (13E28) - Time since boot: 0:14:34


Disk Information: ℹ️

APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (220.23 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


MATSHITADVD-R UJ-8A8


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Configuration files: ℹ️

/etc/hosts - Count: 2


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Library/Application Support/Kaspersky Lab/KAV/Bases

[loaded] com.kaspersky.kext.kimul.44 (44) [Click for support]


/Library/Application Support/Kaspersky Lab/KAV/Data/Updater/Temporary Files/temporaryFolder/AutoPatches/kavmac/8.0.2.460

[loaded] com.kaspersky.kext.klif (2.2.1d19) [Click for support]


/System/Library/Extensions

[not loaded] com.XXYYZZ.driver.USBModemCDCACMData (1.1.7) [Click for support]

[not loaded] com.XXYYZZ.driver.USBModemMassStorageFilter (1.1.7) [Click for support]

[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.7) [Click for support]

[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.7) [Click for support]

[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) [Click for support]

[loaded] com.eltima.SyncMate.kext (0.2.5b15) [Click for support]


/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) [Click for support]

[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) [Click for support]


Launch Agents: ℹ️

[running] cn.com.air.usbswapper.plist [Click for support]

[running] cn.com.zte.usbswapper.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.kaspersky.kav.gui.plist [Click for support]

[running] syncmateStarter.plist [Click for support]


Launch Daemons: ℹ️

[running] cn.com.air.PPPMonitor.plist [Click for support]

[running] cn.com.zte.PPPMonitor.plist [Click for support]

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[running] com.kaspersky.kav.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[running] net.openvpn.client.plist [Click for support]

[running] rapiback.plist [Click for support]


User Launch Agents: ℹ️

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]


User Login Items: ℹ️

iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

OpenVPN Connect Application (/Applications/OpenVPN/OpenVPN Connect.app)

Wondershare Helper Compact Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

KiesAgent Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)

fuspredownloader Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)


Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Default Browser: Version: 537 - SDK 10.9

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]

googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]


User internet Plug-ins: ℹ️

UPEditor: Version: 1.0.0.3 - SDK 10.7 [Click for support]


Safari Extensions: ℹ️

Video Converter


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

MacFUSE (Tuxera) [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 499.25 GB Disk used: 279.02 GB

Destinations:

Seagate Backup Plus Drive [Local]

Total size: 999.86 GB

Total number of backups: 6

Oldest backup: 2013-06-01 11:30:44 +0000

Last backup: 2015-01-28 12:27:07 +0000

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 279.02 GB X 3)


Top Processes by CPU: ℹ️

6% mtmfs

4% WindowServer

2% mdworker

1% opendirectoryd

0% AppleSpell


Top Processes by Memory: ℹ️

155 MB com.apple.WebKit.WebContent

112 MB Safari

69 MB ocspd

64 MB Finder

56 MB mds_stores


Virtual Memory Information: ℹ️

1.16 GB Free RAM

1.77 GB Active RAM

733 MB Inactive RAM

639 MB Wired RAM

538 MB Page-ins

0 B Page-outs


Diagnostics Information: ℹ️

Feb 15, 2015, 08:24:59 AM Self test - passed

Feb 15, 2015, 12:05:02 AM /Library/Logs/DiagnosticReports/Kernel_2015-02-15-000502_[redacted].panic [Click for details]

Feb 14, 2015, 11:46:34 PM /Library/Logs/DiagnosticReports/kav_2015-02-14-234634_[redacted].crash

Feb 16, 2015 8:35 AM in response to stephjonas

Hi Lex,

Having the same issue here. Appreciate your feedback.

Ad


EtreCheck version: 2.1.8 (121)

Report generated February 16, 2015 at 12:30:20 PM AST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook (13-inch, Late 2009) (Technical Specifications)

MacBook - model: MacBook6,1

1 2.26 GHz Intel Core 2 Duo CPU: 2-core

2 GB RAM Upgradeable

BANK 0/DIMM0

1 GB DDR3 1067 MHz ok

BANK 1/DIMM0

1 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 1018


Video Information: ℹ️

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.9.5 (13F34) - Time since boot: 4 days 4:33:32


Disk Information: ℹ️

Hitachi HTS545025B9SA02 disk0 : (250.06 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 249.20 GB (155.29 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


MATSHITADVD-R UJ-898


USB Information: ℹ️

Apple Inc. Built-in iSight

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper: ℹ️

Anywhere


Kernel Extensions: ℹ️

/Incompatible Software/Parallels Service.app

[not loaded] com.parallels.kext.prl_hid_hook (4.0 3844.408728) [Click for support]

[not loaded] com.parallels.kext.prl_hypervisor (4.0 3844.408728) [Click for support]

[not loaded] com.parallels.kext.prl_netbridge (4.0 3844.408728) [Click for support]

[not loaded] com.parallels.kext.prl_usb_connect (4.0 3844.408728) [Click for support]

[not loaded] com.parallels.kext.prl_vnic (4.0 3844.408728) [Click for support]


/System/Library/Extensions

[not loaded] com.devguru.driver.SamsungComposite (1.4.26 - SDK 10.6) [Click for support]

[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.97) [Click for support]

[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Click for support]

[loaded] com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.15) [Click for support]


/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[not loaded] com.devguru.driver.SamsungACMControl (1.4.26 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungACMData (1.4.26 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungMTP (1.4.26 - SDK 10.5) [Click for support]

[not loaded] com.devguru.driver.SamsungSerial (1.4.26 - SDK 10.6) [Click for support]


Startup Items: ℹ️

ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter

Startup items are obsolete in OS X Yosemite


Problem System Launch Daemons: ℹ️

[failed] com.apple.wdhelper.plist


Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.rim.BBAlbumArtCacher.plist [Click for support]

[running] com.rim.BBLaunchAgent.plist [Click for support]

[running] com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist [Click for support]

[running] com.rim.PeerManager.plist [Click for support]

[running] jp.co.canon.CUPSCMFP.BG.plist [Click for support]

[running] jp.co.canon.UFR2.BG.plist [Click for support]


Launch Daemons: ℹ️

[failed] at.obdev.littlesnitchd.plist [Click for support] [Click for details]

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[running] com.rim.BBDaemon.plist [Click for support]

[not loaded] com.rim.nkehelper.plist [Click for support]

[running] com.rim.tunmgr.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.macpaw.CleanMyMac.helperTool.plist [Click for support]


User Login Items: ℹ️

iTunesHelper UNKNOWN Hidden (missing value)

Safari Application (/Applications/Safari.app)

Dropbox UNKNOWN Hidden (missing value)

Canon MF Network Scan Utility Application (/Library/Application Support/Canon/ScanGear MF/Utility/Canon MF Network Scan Utility.app)

Wondershare Helper Compact Application Hidden (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

KiesAgent UNKNOWN Hidden (missing value)

Reminders Application (/Applications/Reminders.app)

KiesAgent Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)

fuspredownloader Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)

BlackBerry Device Manager Application Hidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]

OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

DivXBrowserPlugin: Version: 2.0 [Click for support]

Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0

googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

QuickTime Plugin: Version: 7.7.3

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 [Click for support]

ContentUploaderPlugin: Version: 1.2 [Click for support]

JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Check version


Safari Extensions: ℹ️

AdBlock

Facebook Disconnect

Google Analytics Opt-out Browser Add-on


3rd Party Preference Panes: ℹ️

DivX [Click for support]

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

FUSE for OS X (OSXFUSE) [Click for support]

MacFUSE [Click for support]

Perian [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Auto backup: NO - Auto backup turned off

Destinations:

Time Machine Backups [Local]

Total size: 0 B

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Excellent

Backup size 0 B > (Disk size 0 B X 3)


Top Processes by CPU: ℹ️

8% WindowServer

0% newsyslog

0% PeerManager

0% BBLaunchAgent

0% AppleSpell


Top Processes by Memory: ℹ️

234 MB Safari

176 MB com.apple.WebKit.WebContent

62 MB Skype

52 MB WindowServer

26 MB com.apple.WebKit.Networking


Virtual Memory Information: ℹ️

26 MB Free RAM

545 MB Active RAM

518 MB Inactive RAM

458 MB Wired RAM

3.48 GB Page-ins

1.38 GB Page-outs

Feb 25, 2015 2:02 AM in response to Lexiepex

Lex Please help, you seemed to have helped so many!!! I went through and deleted videos and things off my desktop etc but it still hangs at times...


EtreCheck version: 2.1.8 (121)

Report generated 25 February 2015 11:10:07 GMT+2

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Late 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,1

1 2.8 GHz Intel Core i7 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 418


Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 3:49:39


Disk Information: ℹ️

TOSHIBA MK7559GSXF disk0 : (750.16 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 748.93 GB (156.21 GB free) - one error

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 749.30 GB Online


MATSHITADVD-R UJ-8A8


USB Information: ℹ️

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.ZTE.driver.ModemDriverMac (1.6.2d1) [Click for support]

[not loaded] com.smarttech.iokit.SMARTBoard (11) [Click for support]

[not loaded] com.tectona.driver.PL2303 (1.3.0) [Click for support]


Launch Agents: ℹ️

[running] com.smarttech.boardservice.plist [Click for support]

[not loaded] com.smarttech.floatingtools.plist [Click for support]

[not loaded] com.smarttech.ink.plist [Click for support]

[failed] com.smarttech.SBWDKService.plist [Click for support]

[running] com.smarttech.smartnotification.plist [Click for support]

[not loaded] com.smarttech.systemtrayicon.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[not loaded] com.gopro.stereomodestatus.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Google Drive Application (/Applications/Google Drive.app)

uTorrent Application (/Applications/uTorrent.app)


Internet Plug-ins: ℹ️

SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 600 - SDK 10.10


User internet Plug-ins: ℹ️

RealPlayer Plugin: Version: Unknown [Click for support]


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

GoPro [Click for support]

handyPrint [Click for support]

SMART Board [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 748.93 GB Disk used: 592.71 GB

Destinations:

Elements [Local]

Total size: 2.00 TB

Total number of backups: 1

Oldest backup: 2013-04-21 16:26:25 +0000

Last backup: 2013-04-21 16:26:25 +0000

Size of backup disk: Adequate

Backup size 2.00 TB > (Disk used 592.71 GB X 3)


Top Processes by CPU: ℹ️

2% Mail

1% WindowServer

1% RealPlayer Downloader Agent

1% com.apple.WebKit.Networking

1% SMARTBoardService


Top Processes by Memory: ℹ️

176 MB iTunes

159 MB com.apple.WebKit.WebContent

150 MB Mail

129 MB Finder

99 MB spindump


Virtual Memory Information: ℹ️

100 MB Free RAM

1.58 GB Active RAM

1.50 GB Inactive RAM

1.11 GB Wired RAM

1.87 GB Page-ins

193 KB Page-outs


Diagnostics Information: ℹ️

Feb 25, 2015, 07:23:01 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-25-072301_[re dacted].crash

Feb 25, 2015, 07:21:48 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-25-072148_[re dacted].crash

Feb 25, 2015, 07:21:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-25-072147_[re dacted].crash

Feb 25, 2015, 07:21:00 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-25-072100_[re dacted].crash

Feb 25, 2015, 07:20:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-02-25-072007_[re dacted].crash

Feb 25, 2015, 07:12:28 AM Self test - passed

Feb 24, 2015, 02:59:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/quicklookd_2015-02-24-145927_[ redacted].crash

Feb 24, 2015, 09:31:27 AM /Users/[redacted]/Library/Logs/DiagnosticReports/DataDetectorsDynamicData_2015- 02-24-093127_[redacted].crash

Feb 24, 2015, 09:31:03 AM /Library/Logs/DiagnosticReports/mds_2015-02-24-093103_[redacted].crash

Feb 24, 2015, 08:25:20 AM /Library/Logs/DiagnosticReports/Safari_2015-02-24-082520_[redacted].hang

Feb 24, 2015, 08:14:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-02-24-081414_[redact ed].crash

Feb 24, 2015, 08:00:11 AM /Library/Logs/DiagnosticReports/tccd_2015-02-24-080011_[redacted].crash

Feb 23, 2015, 05:19:36 PM /Library/Logs/DiagnosticReports/BRAINtastic_2015-02-23-171936_[redacted].hang

Feb 23, 2015, 07:24:01 AM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-02-23- 072401_[redacted].crash

Feb 28, 2015 2:05 PM in response to stephjonas

Problem description:

My mid 2009 MacBook Pro runs very slow. Thanks for any help!


EtreCheck version: 2.1.8 (121)

Report generated February 28, 2015 at 3:58:24 PM CST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2009) (Technical Specifications)

MacBook Pro - model: MacBookPro5,5

1 2.53 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 30


Video Information: ℹ️

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 0:41:57


Disk Information: ℹ️

ST9250315ASG disk0 : (250.06 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 249.20 GB (131.95 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


HL-DT-ST DVDRW GS23N


USB Information: ℹ️

Apple Inc. Built-in iSight

Apple Inc. iPad

Apple Internal Memory Card Reader

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.devguru.driver.SamsungComposite (1.2.63 - SDK 10.6) [Click for support]

[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f61) [Click for support]


/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[not loaded] com.devguru.driver.SamsungACMControl (1.2.63 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungACMData (1.2.63 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungMTP (1.2.63 - SDK 10.5) [Click for support]

[not loaded] com.devguru.driver.SamsungSerial (1.2.63 - SDK 10.6) [Click for support]


Launch Agents: ℹ️

[running] com.jeppesen.jsum.agent.plist [Click for support]

[failed] com.logmein.LMILaunchAgentFixer.plist [Click for support] [Click for details]

[running] com.logmein.logmeingui.plist [Click for support]

[running] com.logmein.logmeinguiagent.plist [Click for support]

[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.jeppesen.JDMPrivHelper.plist [Click for support]

[running] com.logmein.logmeinserver.plist [Click for support]

[loaded] com.logmein.raupdate.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]

[failed] com.facebook.videochat.[redacted].plist [Click for support] [Click for details]

[loaded] com.google.keystone.agent.plist [Click for support]


User Login Items: ℹ️

iTunesHelper UNKNOWN Hidden (missing value)

Skype Application Hidden (/Applications/Skype.app)

TextEdit Application (/Applications/TextEdit.app)

TuneSync Server Application Hidden (/Applications/TuneSync Server.app)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Dropbox Application (/Applications/Dropbox.app)

FrostWire Application (/Applications/FrostWire.app)

Safari Application (/Applications/Safari.app)

fuspredownloader Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)


Internet Plug-ins: ℹ️

AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 10.1.13 [Click for support]

LogMeInSafari32: Version: 1.0.730 [Click for support]

iPhotoPhotocast: Version: 7.0

DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

LogMeInSafari64: Version: 1.0.730 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 [Click for support]

WidevineMediaTransformer: Version: Unknown [Click for support]

DivXBrowserPlugin: Version: 2.0 [Click for support]

Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]

LogMeIn: Version: 1.0.730 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 2.4.1.4 [Click for support]

SlingPlayer: Version: Unknown [Click for support]

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 31 Check version

OfficeLiveBrowserPlugin: Version: 12.2.0 [Click for support]


User internet Plug-ins: ℹ️

WebEx64: Version: 1.0 - SDK 10.6 [Click for support]

Google Earth Web Plug-in: Version: 7.1 [Click for support]


3rd Party Preference Panes: ℹ️

DivX [Click for support]

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

6% WindowServer

3% launchd

1% Dropbox

0% LogMeIn

0% configd


Top Processes by Memory: ℹ️

176 MB com.apple.WebKit.WebContent

82 MB mds_stores

77 MB Dropbox

77 MB Safari

69 MB com.apple.WebKit.Networking


Virtual Memory Information: ℹ️

413 MB Free RAM

1.78 GB Active RAM

1.25 GB Inactive RAM

581 MB Wired RAM

1.79 GB Page-ins

541 KB Page-outs


Diagnostics Information: ℹ️

Feb 28, 2015, 03:15:45 PM Self test - passed

Feb 28, 2015, 03:02:26 PM /Library/Logs/DiagnosticReports/mds_2015-02-28-150226_[redacted].crash

Mar 18, 2015 8:37 PM in response to Lexiepex

Hi Lex!

I have problems with my wifes MacBook...its dying...tried to reduce apps...have a lot free HD space...but RAM is always almost fully used...

Everything came up after last update...

Here is EtreCheck...hope you guys gonna help me...



EtreCheck version: 2.1.8 (121)

Report generated March 18, 2015 at 11:36:17 PM EDT

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2010) (Technical Specifications)

MacBook Pro - model: MacBookPro7,1

1 2.4 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Replace Soon - Cycle count 1047


Video Information: ℹ️

NVIDIA GeForce 320M - VRAM: 256 MB

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.2 (14C1510) - Time since boot: 3:31:2


Disk Information: ℹ️

Hitachi HTS545025B9SA02 disk0 : (250.06 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 249.20 GB (99.35 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


MATSHITADVD-R UJ-898


USB Information: ℹ️

Apple Inc. Built-in iSight

Apple Internal Memory Card Reader 8.08 GB

NO NAME (disk1s1) /Volumes/NO NAME : 8.08 GB (5.38 GB free)

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad


Configuration files: ℹ️

/etc/hosts - Count: 14


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Library/Extensions

[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) [Click for support]


/System/Library/Extensions

[not loaded] com.lge.driver.LGEADMobilSolutionFamily (1.6.0) [Click for support]

[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Click for support]

[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) [Click for support]

[not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0) [Click for support]

[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) [Click for support]

[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.5) [Click for support]


/System/Library/Extensions/LGEADMobileSolutionFamily.kext/Contents/PlugIns

[not loaded] com.lge.driver.LGELTEADBus (1.6.0) [Click for support]

[not loaded] com.lge.driver.LGELTEADMdmControl (1.6.0) [Click for support]

[not loaded] com.lge.driver.LGELTEADMdmData (1.6.0) [Click for support]

[not loaded] com.lge.driver.LGELTEADMsc (1.6.0) [Click for support]

[not loaded] com.lge.driver.LGELTEADNicControl (1.6.0) [Click for support]

[not loaded] com.lge.driver.LGELTEADNicData (1.6.0) [Click for support]


/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Click for support]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Click for support]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Click for support]


Problem System Launch Daemons: ℹ️

[running] com.seagate.TBDecorator.plist [Click for support]


Launch Agents: ℹ️

[loaded] com.adobe.CS4ServiceManager.plist [Click for support]

[not loaded] com.AT&T.attcm_AppStart.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[running] com.sierrawireless.SwitchTool.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]


User Launch Agents: ℹ️

[failed] com.adobe.ARM.[...].plist [Click for support] [Click for details]

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]

[loaded] com.facebook.videochat.[redacted].plist [Click for support]

[running] com.google.Chrome.framework.plist [Click for support]

[failed] com.google.GoogleContactSyncAgent.plist [Click for support] [Click for details]

[failed] com.zeobit.MacKeeper.Helper.plist [Click for support] [Click for details]

[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]


User Login Items: ℹ️

Google Chrome Application (/Applications/Google Chrome.app)

ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)


Internet Plug-ins: ℹ️

Easy-WebPrint EX: Version: 1.1.0 [Click for support]

o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

Google Earth Web Plug-in: Version: 7.1 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 2.3.5.4 [Click for support]

AdobePDFViewerNPAPI: Version: 10.1.4 [Click for support]

FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

Flash Player: Version: 15.0.0.239 - SDK 10.6 Outdated! Update

iPhotoPhotocast: Version: 7.0 - SDK 10.7

googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

QuickTime Plugin: Version: 7.7.3

AdobePDFViewer: Version: 10.1.4 [Click for support]

EPPEX Plugin: Version: 3.0.5.0 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 31 Check version


User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

Picasa: Version: 1.0 - SDK 10.4 [Click for support]


Safari Extensions: ℹ️

iMedia Converter Deluxe


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

GoPro [Click for support]

Java [Click for support]

Paragon NTFS for Mac ® OS X [Click for support]

Seagate Dashboard for Mac OSX [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

11% WindowServer

1% ConnectService

1% Google Chrome

0% launchservicesd

0% AppleSpell


Top Processes by Memory: ℹ️

326 MB softwareupdated

185 MB Google Chrome

116 MB Google Chrome Helper

60 MB Spotlight

56 MB mds_stores


Virtual Memory Information: ℹ️

56 MB Free RAM

1.52 GB Active RAM

1.48 GB Inactive RAM

618 MB Wired RAM

2.60 GB Page-ins

30 MB Page-outs


Diagnostics Information: ℹ️

Mar 18, 2015, 11:08:20 PM /Library/Logs/DiagnosticReports/GoToMeeting_2015-03-18-230820_[redacted].hang

Mar 18, 2015, 08:02:25 PM Self test - passed


Mar 19, 2015 3:09 AM in response to MadMacs0

Hello,

My MacBook Pro runs so slow that I decided to run the etresoft check... This is the result below. Can anyone help me what I need to do next to solve the issues?

Problem description:

slow mac pro since last update


EtreCheck version: 2.1.8 (121)

Report generated 19. März 2015 10:49:18 MEZ

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Adware! - Remove] links for help removing adware.


Hardware Information: ℹ️

MacBook Pro (15-inch, Mid 2009) (Technical Specifications)

MacBook Pro - model: MacBookPro5,3

1 2.8 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 174


Video Information: ℹ️

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1280 x 800

NVIDIA GeForce 9600M GT - VRAM: 512 MB


System Software: ℹ️

OS X 10.10.2 (14C1510) - Time since boot: 0:36:59


Disk Information: ℹ️

ST9500420ASG disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (178.23 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


HL-DT-ST DVDRW GS23N


USB Information: ℹ️

Seagate GoFlex Pro Mac 500.11 GB

EFI (disk1s1) <not mounted> : 210 MB

FreeAgent GoFlex Drive (disk1s2) /Volumes/FreeAgent GoFlex Drive : 499.76 GB (55.09 GB free) - 146 errors


Apple Internal Memory Card Reader 16.44 GB

Untitled (disk2s1) /Volumes/Untitled : 16.43 GB (3.80 GB free)

Apple Inc. iPhone

Apple Inc. Built-in iSight

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver


Gatekeeper: ℹ️

Mac App Store and identified developers


Adware: ℹ️

Conduit [Adware! - Remove]


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.Huawei.driver.HuaweiDataCardDriver (4.0.8) [Click for support]

[not loaded] com.cisco.nke.ipsec (2.0.0) [Click for support]

[loaded] com.markspace.driver.RemoteNDIS (1.1.0d1) [Click for support]

[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Click for support]

[not loaded] com.seagate.driver.PowSecDriverCore (5.2.2 - SDK 10.4) [Click for support]


/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.2 - SDK 10.4) [Click for support]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.2 - SDK 10.5) [Click for support]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.2 - SDK 10.4) [Click for support]


Launch Agents: ℹ️

[loaded] com.intego.backupassistant.agent.plist [Click for support]

[running] com.seagate.SeagateStorageGauge.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.intego.BackupAssistant.daemon.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]


User Login Items: ℹ️

Spotify Programm (/Applications/Spotify.app)

TomTomHOMERunner Programm Hidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)

uTorrent Programm (/Applications/uTorrent.app)

VMware Fusion Start Menu UNKNOWN (missing value)

AdobeResourceSynchronizer Programm Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

iAntiVirus Programm Hidden (/Applications/iAntiVirus/iAntiVirus.app)


Internet Plug-ins: ℹ️

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]

AdobePDFViewer: Version: 10.1.13 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 Cannot contact Adobe

QuickTime Plugin: Version: 7.7.3

iPhotoPhotocast: Version: 7.0


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

MacFUSE [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 499.25 GB Disk used: 321.02 GB

Destinations:

FreeAgent GoFlex Drive [Local]

Total size: 499.76 GB

Total number of backups: 8

Oldest backup: 2013-02-02 22:39:52 +0000

Last backup: 2014-06-03 15:20:03 +0000

Size of backup disk: Too small

Backup size 499.76 GB < (Disk used 321.02 GB X 3)


Top Processes by CPU: ℹ️

19% iavd

12% WindowServer

8% iAntiVirus

4% Google Chrome

1% backupd


Top Processes by Memory: ℹ️

326 MB mds_stores

219 MB firefox

155 MB Mail

142 MB Google Chrome

121 MB com.apple.WebKit.WebContent


Virtual Memory Information: ℹ️

42 MB Free RAM

1.55 GB Active RAM

1.52 GB Inactive RAM

690 MB Wired RAM

6.87 GB Page-ins

44 MB Page-outs


Diagnostics Information: ℹ️

Mar 19, 2015, 10:05:08 AM Self test - passed

Mar 19, 2015, 09:44:02 AM /Library/Logs/DiagnosticReports/iTunes_2015-03-19-094402_[redacted].cpu_resourc e.diag [Click for details]


Apr 6, 2015 3:36 AM in response to Lexiepex

Hello I also have my macbook pro running slow and I followed your instructions. This is the report obtained:

EtreCheck version: 2.1.8 (121)

Report generated April 6, 2015 at 13:30:31 GMT+3

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Adware! - Remove] links for help removing adware.


Hardware Information: ℹ️

MacBook Pro (15-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,1

1 2.3 GHz Intel Core i7 CPU: 4-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 510


Video Information: ℹ️

Intel HD Graphics 4000

NVIDIA GeForce GT 650M - VRAM: 512 MB

Color LCD 1440 x 900


System Software: ℹ️

OS X 10.9.5 (13F1066) - Time since boot: 0:59:44


Disk Information: ℹ️

TOSHIBA MK5065GSXF disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (410.99 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


HL-DT-ST DVDRW GS31N


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Adware: ℹ️

Downlite [Adware! - Remove]


Kernel Extensions: ℹ️

/Library/Application Support/VirtualBox

[loaded] org.virtualbox.kext.VBoxDrv (4.3.20) [Click for support]

[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.20) [Click for support]

[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.20) [Click for support]

[loaded] org.virtualbox.kext.VBoxUSB (4.3.20) [Click for support]


/System/Library/Extensions

[loaded] com.Cycling74.driver.Soundflower (1.6.2 - SDK 10.6) [Click for support]


/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS

[not loaded] com.roxio.TDIXController (2.0) [Click for support]


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[failed] com.extensis.FMCore.plist [Click for support] [Click for details]

[running] com.f31898d9029420d2.agent.plist [Click for support]

[not loaded] com.teamviewer.teamviewer.plist [Click for support]

[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[not loaded] com.f31898d9029420d2.daemon.plist [Click for support]

[running] com.f31898d9029420d2.helper.plist [Click for support]

[running] com.mackeeper.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.quark.quarkupdate.plist [Click for support]

[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]

[not loaded] org.virtualbox.startup.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.bittorrent.uTorrent.plist [Click for support]

[failed] com.jdibackup.JustCloud.autostart.plist [Click for support] [Click for details]

[failed] com.jdibackup.JustCloud.notify.plist [Click for support] [Click for details]

[running] com.mackeeper.MacKeeper.Helper.plist [Click for support]

[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


Internet Plug-ins: ℹ️

AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]

Default Browser: Version: 537 - SDK 10.9

AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]

Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version


User internet Plug-ins: ℹ️

RealPlayer Plugin: Version: Unknown [Click for support]


Safari Extensions: ℹ️

AdBlock

Adblock Plus

MacVeXe

macfest


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Quark Update Preferences [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

10% WindowServer

4% mds_stores

4% Safari

4% mds

1% SystemUIServer


Top Processes by Memory: ℹ️

481 MB Safari

271 MB MacKeeper Helper

163 MB Finder

105 MB mds_stores

105 MB com.apple.WebKit.WebContent


Virtual Memory Information: ℹ️

91 MB Free RAM

1.77 GB Active RAM

1.61 GB Inactive RAM

700 MB Wired RAM

861 MB Page-ins

3 MB Page-outs


Diagnostics Information: ℹ️

Apr 6, 2015, 01:27:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-06-132703_[redacted].crash

Apr 6, 2015, 12:28:23 PM Self test - passed

Apr 6, 2015, 01:27:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-04-06-132716_[redacted].crash

Apr 4, 2015, 12:46:41 PM /Library/Logs/DiagnosticReports/JustCloud_2015-04-04-124641_[redacted].hang

Apr 8, 2015 9:18 AM in response to stephjonas

Hey Guys,


Took your advice, created an EtreCheck report and started a new discussion here: Macbook Pro Mid 2010 Running VERY Slow


Any help would be appreciated, tried cleaning this bad boy up but I am a bit Mac illiterate so was having some trouble trying to figure this out. Pro going very slowly, seems to line up when I updated to Yosemite.


Side note - I think it's awesome what you're doing help folks out and being so diligent with your responses.


Cheers!

Apr 11, 2015 5:27 PM in response to aashish3

Hello there


My MacBook Pro '13 model is booting up really really slow and runs also quite slow.


After I runned EtreCheck, here are the results:


Problem description:

My mac is booting up super slow and runs slow also.


EtreCheck version: 2.1.8 (121)

Report generated 12 Apr 2015 03:26:43 EEST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 112


Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.3 (14D131) - Time since boot: 1:8:5


Disk Information: ℹ️

APPLE HDD HTS545050A7E362 disk0 : (500,11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (273.49 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online


HL-DT-ST DVDRW GS41N


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.bittorrent.uTorrent.plist [Click for support]


User Login Items: ℹ️

None


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 31 Check version


Safari Extensions: ℹ️

AdBlock


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Java [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

6% mds

3% WindowServer

2% launchd

1% Safari

1% mds_stores


Top Processes by Memory: ℹ️

464 MB softwareupdated

215 MB mds_stores

137 MB photolibraryd

137 MB Safari

120 MB Finder


Virtual Memory Information: ℹ️

2.15 GB Free RAM

3.75 GB Active RAM

1.72 GB Inactive RAM

967 MB Wired RAM

5.09 GB Page-ins

96 MB Page-outs


Diagnostics Information: ℹ️

Apr 12, 2015, 02:16:35 AM Self test - passed

Apr 10, 2015, 08:21:59 PM /Library/Logs/DiagnosticReports/uTorrent_2015-04-10-202159_[redacted].hang

Apr 9, 2015, 10:38:32 PM /Library/Logs/DiagnosticReports/uTorrent_2015-04-09-223832_[redacted].hang

Apr 9, 2015, 10:36:04 PM /Library/Logs/DiagnosticReports/uTorrent_2015-04-09-223604_[redacted].cpu_resou rce.diag [Click for details]

Apr 9, 2015, 10:35:04 PM /Library/Logs/DiagnosticReports/uTorrent_2015-04-09-223504_[redacted].hang


any help would be highly appreciated 🙂

My MacBook suddenly started running slow

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