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stephjonas Author

Level 1

13 points

My MacBook suddenly started running slow

Hello! I've had my MacBook Pro for since 2010 and it suddenly started running slow. This has been going on for a week already. I've restarted my MacBook many times and when I'm not using it I shut it down. I've tried many things to make it run faster and deleted 14k files that were mostly text documents, pictures, videos, etc. and deleted my whole iTunes library hoping it would work but nothing. I currently have 77.07 GB left but space has never been the problem since in the past I've had 10GB or to the point where I had no GB and it still ran perfectly. Two things I've noticed is that when it gets hot it starts running slow and also when I start watching videos on youtube or ones that are already in my MacBook. Last night I reset my SMC hoping it would work better and it only ran slow because of the heat but I see no change. I'm trying anything possible to fix this myself before taking it to the Apple Store and spending money on something I could've probably fixed myself.

Here's some information on my MacBook

MacBook Pro 13-inch, Mid 2010

Processor: 2.4 GHz Intel Core 2 Duo

Graphics: NVIDIA GeForce 220M 256 MB

Software: OS X 10.8.5 (12F45)

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Oct 11, 2013 1:51 PM

567 replies

Oct 20, 2014 2:31 PM in response to stephjonas

Hello,

Another user piping up from the peanut gallery. My MacBook is running terribly slow. I'm hoping y'all can help.

My thread and EtreCheck report are here: MacBook is running slow and freezing often

Thanks so much!

MadMacs0

Level 5

5,227 points

Oct 27, 2014 2:46 AM in response to curlyfoeva

curlyfoeva wrote:

Safari Extensions:

Searchme

In addition to what Lex has said, you have accidentally installed Spigot adware. The safest, most efficient way to identify and optionally remove all currently known adware is by using AdwareMedic, developed by one of the forums malware gurus and a colleague of mine.

To understand why this happened and how to avoid it in the future please read John Galt's How to install adware.

I notice you have a lot of software that I've never heard of installed. Make sure that you know what it's for, that it's fully up-to-date and Yosemite compatible. As EtreCheck has already told you, FlashPlayer is way out-of-date and has been disabled by Apple.

Nov 16, 2014 8:38 AM in response to Lexiepex

Thank you for all the feedback that you've given, I have been trying to work through this on my own but have been unsuccessful. I have started a new thread and would appreciate any feedback that you can give.

Thank you very much for any help!

My Macbook is running very slow

Nov 18, 2014 4:51 PM in response to Lexiepex

Hi Lex! I have created a new thread as well, as per instructions. I would appreciate any help you can give me. You're definitely a huge help on here - thanks so much!

My Mac suddenly started running really slow.

Nov 20, 2014 7:07 PM in response to stephjonas

HI lex,

Thanks a lot for helping everybody. Can you please help me with my macbook. Its getting very slow after i use it for 20 mins, the videos are getting stuck on youtube, everything gets very slow. Then I restart it and again after 20 mins it comes up with same issue. I am putting the etrecheck result on the thread

Thanks

Pranav

My macbook is running extremely slow

Dec 2, 2014 10:00 AM in response to Lexiepex

Hello Lex... I just created a new discussion with some similar issues. I ran EtreCheck and posted the results. Would you (or someone) be able to take a look and give me some input please?

New discussion link: Early 2013 13" MacBook Pro runs slow and uses a lot of RAM, why and what can be done?

ashmcd17

Level 1

0 points

Dec 10, 2014 6:50 PM in response to stephjonas

Hey Lex,

I am have an issue with my iMac. I'm not sure if the fix will be the same as the MacBooks but maybe you can point me in the right direction. I posted my EtreCheck here:

My iMac suddenly runs very slowly

Thanks in advance for any help you can give me!

Dec 16, 2014 9:27 AM in response to Lexiepex

To the one known as "Lex":

I'd like to applaud you for your work on this thread with helping people solve their "slow computer" issues. I am also having similar problems and would appreciate some advice if you have any time to spare.

Thank you, kindly.

The End is near, but I'm hoping to get a couple more miles out of this computer...

Dec 28, 2014 5:45 PM in response to Lexiepex

Mines running slow too here's what mine came out with.

Problem description:

Mac is running too slow even after cleaning up.

EtreCheck version: 2.1.5 (108)

Report generated December 28, 2014 7:41:48 PM CST

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.

Hardware Information: ℹ️

MacBook (13-inch, Mid 2010) (Verified)

MacBook - model: MacBook7,1

1 2.4 GHz Intel Core 2 Duo CPU: 2-core

2 GB RAM

BANK 0/DIMM0

1 GB DDR3 1067 MHz ok

BANK 1/DIMM0

1 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

NVIDIA GeForce 320M - VRAM: 256 MB

Color LCD 1280 x 800

spdisplays_display_connector

System Software: ℹ️

Mac OS X 10.6.8 (10K549) - Uptime: 3 days 0:29:37

Disk Information: ℹ️

TOSHIBA MK2555GSXF disk0 : (232.89 GB)

- (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 249.72 GB (150.70 GB free)

OPTIARC DVD RW AD-5970H

USB Information: ℹ️

Apple Inc. Built-in iSight

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Problem System Launch Daemons: ℹ️

[not loaded] org.samba.winbindd.plist [Support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Support]

[loaded] com.microsoft.office.licensing.helper.plist [Support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Support]

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

[running] com.codecm.uploader.plist [Support]

[loaded] com.divx.agent.postinstall.plist [Support]

[failed] com.facebook.videochat.[redacted].plist [Support]

[running] com.google.Chrome.framework.plist [Support]

[loaded] com.google.keystone.agent.plist [Support]

[not loaded] com.spotify.webhelper.plist [Support]

[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Support]

User Login Items: ℹ️

iTunesHelper UNKNOWNHidden (missing value)

Canon IJ Network Scanner Selector2 ApplicationHidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)

AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)

Firefox Application (/Applications/Firefox.app)

Internet Plug-ins: ℹ️

DirectorShockwave: Version: 12.1.4r154 - SDK 10.6 [Support]

Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]

RealPlayer Plugin: Version: Unknown [Support]

AdobePDFViewerNPAPI: Version: 10.1.13 [Support]

FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]

DivXBrowserPlugin: Version: 2.2 [Support]

Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]

Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235

iPhotoPhotocast: Version: 7.0 - SDK 10.7

QuickTime Plugin: Version: 7.6.6

SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Support]

AdobePDFViewer: Version: 10.1.13 [Support]

CouponPrinter-FireFox_v2: Version: Version 1.1.6 [Support]

EPPEX Plugin: Version: 3.0.5.0 [Support]

JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version

Safari Extensions: ℹ️

codec-M [Installed]

DivX Plus Web Player HTML5 <video> [Installed]

Audio Plug-ins: ℹ️

iSightAudio: Version: 7.6.6

3rd Party Preference Panes: ℹ️

Flash Player [Support]

Flip4Mac WMV [Support]

Time Machine: ℹ️

Time Machine information requires OS X 10.7 "Lion" or later.

Top Processes by CPU: ℹ️

5% WindowServer

1% Google Chrome

1% Google Chrome Helper EH

0% ps

0% RealPlayer Downloader Agent

Top Processes by Memory: ℹ️

195 MB Google Chrome Helper EH

163 MB Google Chrome

60 MB iTunes

56 MB WindowServer

47 MB Google Chrome Helper

Virtual Memory Information: ℹ️

39 MB Free RAM

969 MB Active RAM

482 MB Inactive RAM

389 MB Wired RAM

8.13 GB Page-ins

2.20 GB Page-outs

Jan 29, 2015 11:31 AM in response to stephjonas

hi,

i've same problem, can anyone help please

EtreCheck version: 2.1.7 (114)

Report generated 29 January 2015 19:08:41 GMT

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.

Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 933

Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800

System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: one day 1:33:58

Disk Information: ℹ️

TOSHIBA MK7559GSXF disk0 : (750.16 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 748.93 GB (696.02 GB free)

Core Storage: disk0s2 749.30 GB Online

MATSHITADVD-R UJ-8A8

USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Startup Items: ℹ️

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

HWPortDetect: Path: /Library/StartupItems/HWPortDetect

StartOuc: Path: /Library/StartupItems/StartOuc

Startup items are obsolete in OS X Yosemite

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Support]

[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]

[loaded] com.microsoft.office.licensing.helper.plist [Support]

User Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Support]

User Login Items: ℹ️

None

Internet Plug-ins: ℹ️

SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]

DirectorShockwave: Version: 12.0.9r149 - SDK 10.6 [Support]

Flash Player: Version: 16.0.0.296 - SDK 10.6 [Support]

FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 600 - SDK 10.10

3rd Party Preference Panes: ℹ️

None

Time Machine: ℹ️

Time Machine not configured!

Top Processes by CPU: ℹ️

4% WindowServer

1% launchd

0% SystemUIServer

0% cloudpaird

Top Processes by Memory: ℹ️

163 MB softwareupdated

129 MB Safari

77 MB WindowServer

52 MB mds_stores

52 MB com.apple.WebKit.WebContent

Virtual Memory Information: ℹ️

4.80 GB Free RAM

2.33 GB Active RAM

479 MB Inactive RAM

974 MB Wired RAM

2.13 GB Page-ins

0 B Page-outs

Diagnostics Information: ℹ️

Jan 28, 2015, 05:38:15 PM /Library/Logs/DiagnosticReports/Kernel_2015-01-28-173815_[redacted].panic [Details]

Jan 28, 2015, 05:35:40 PM Self test - passed

Jan 27, 2015, 05:00:12 PM /Library/Logs/DiagnosticReports/Install Adobe Flash Player_2015-01-27-170012_[redacted].crash

Jan 27, 2015, 11:17:21 AM /Library/Logs/DiagnosticReports/Activity Monitor_2015-01-27-111721_[redacted].crash

MadMacs0

Level 5

5,227 points

Jan 31, 2015 1:30 AM in response to m.osmanahmed

m.osmanahmed wrote:

Sorry I didnt quit understand what to do with files in library (multiple folders there) woil u plz clarif

I was hoping you or somebody else would recognize where they came from so you could consult the developer on how to remove all the files associated with them.

I found a discussion here on the first two - Startup Items Hwnetmgr, HWportdetect etc. and see the Lex even participated. Something to do with mobile phones. Unless I know exactly what you downloaded and installed for what phone I have no idea what other software was installed. I think StartOuc may be related Huawei as well. Maybe a modem?

In any case, I already told you where to look for those three files. /Library/StartupItems/ is the "StartupItems" folder in the Library folder at the root level of your hard drive (not in System or your home folder).

Sir.Essi

Level 1

0 points

Feb 1, 2015 2:56 AM in response to stephjonas

Hi,

Same problem here. I also downloaded the etrecheck and this is what I got:

EtreCheck version: 2.1.7 (114)

Report generated February 1, 2015 11:51:36 AM GMT+01:00

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.

Hardware Information: ℹ️

MacBook (13-inch, Mid 2010) (Technical Specifications)

MacBook - model: MacBook7,1

1 2.4 GHz Intel Core 2 Duo CPU: 2-core

2 GB RAM

BANK 0/DIMM0

1 GB DDR3 1067 MHz ok

BANK 1/DIMM0

1 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Replace Soon - Cycle count 1267

Video Information: ℹ️

NVIDIA GeForce 320M - VRAM: 256 MB

Color LCD 1280 x 800

spdisplays_display_connector

System Software: ℹ️

Mac OS X 10.6.8 (10K549) - Time since boot: 36 days 10:0:21

Disk Information: ℹ️

TOSHIBA MK2555GSXF disk0 : (232.89 GB)

- (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 249.72 GB (102.00 GB free)

OPTIARC DVD RW AD-5970H

USB Information: ℹ️

Apple Inc. Built-in iSight

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.freecom.driver.BoulderScsi (1.0.0d1) [Support]

Problem System Launch Daemons: ℹ️

[not loaded] org.samba.winbindd.plist [Support]

Launch Agents: ℹ️

[not loaded] com.teamviewer.teamviewer.plist [Support]

[not loaded] com.teamviewer.teamviewer_desktop.plist [Support]

[running] com.trusteer.rapport.rapportd.plist [Support]

Launch Daemons: ℹ️

[loaded] com.microsoft.office.licensing.helper.plist [Support]

[not loaded] com.teamviewer.teamviewer_service.plist [Support]

[running] com.trusteer.rooks.rooksd.plist [Support]

User Launch Agents: ℹ️

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]

[loaded] com.facebook.videochat.[redacted].plist [Support]

[loaded] com.google.keystone.agent.plist [Support]

User Login Items: ℹ️

iTunesHelper UNKNOWN Hidden (missing value)

GREEN BUTTON Application (/Applications/Utilities/GREEN BUTTON.app)

Internet Plug-ins: ℹ️

JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version

FlashPlayer-10.6: Version: 11.1.102.55 [Support]

QuickTime Plugin: Version: 7.6.6

Flash Player: Version: 11.1.102.55 Outdated! Update

SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]

Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]

iPhotoPhotocast: Version: 7.0 - SDK 10.7

User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]

Safari Extensions: ℹ️

Searchme [Installed] Adware! [Remove]

Slick Savings [Installed] Adware! [Remove]

Amazon Shopping Assistant [Installed] Adware! [Remove]

Ebay Shopping Assistant [Installed] Adware! [Remove]

Audio Plug-ins: ℹ️

iSightAudio: Version: 7.6.6

3rd Party Preference Panes: ℹ️

Flash Player [Support]

Rapport [Support]

Time Machine: ℹ️

Time Machine information requires OS X 10.7 "Lion" or later.

Top Processes by CPU: ℹ️

8% Google Chrome

5% WindowServer

2% rapportd

0% mds

0% mdworker

Top Processes by Memory: ℹ️

152 MB Google Chrome

79 MB Finder

75 MB mds

64 MB WindowServer

32 MB Google Chrome Helper

Virtual Memory Information: ℹ️

59 MB Free RAM

978 MB Active RAM

448 MB Inactive RAM

392 MB Wired RAM

97.66 GB Page-ins

15.27 GB Page-outs

Diagnostics Information: ℹ️

Jan 31, 2015, 11:36:54 AM /Users/[redacted]/Library/Logs/DiagnosticReports/PokerStarsEU_2015-01-31-113654 _[redacted].crash

Jan 29, 2015, 10:32:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/PokerStarsEU_2015-01-29-223241 _[redacted].crash

Hope you can assist

MadMacs0

Level 5

5,227 points

Feb 1, 2015 3:54 AM in response to Sir.Essi

Sir.Essi wrote:

Hi,

Same problem here. I also downloaded the etrecheck and this is what I got:

You got your answer already from EtreCheck. Click on Adware! [Remove] and follow the directions.

If you still have issues after that read the second paragraph of Re: My MacBook suddenly started running slow and act accordingly.

emekct

Level 1

0 points

Feb 3, 2015 9:53 PM in response to Lexiepex

Same issue here, suddenly running slow. Would love your advice LexSchellings! Here's my EtreCheck report.

EtreCheck version: 2.1.8 (121)

Report generated February 4, 2015 at 12:52:21 AM EST

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 344

Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800

System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 0:12:42

Disk Information: ℹ️

APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (406.46 GB free) - 5 errors

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online

MATSHITADVD-R UJ-8A8

USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Launch Agents: ℹ️

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[running] com.symantec.nobu.client.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[running] com.symantec.nobu.nobud.plist [Click for support]

User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]

Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 7 Update 71 Check version

User internet Plug-ins: ℹ️

WebEx64: Version: 1.0 - SDK 10.6 [Click for support]

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]

Time Machine: ℹ️

Time Machine not configured!

Top Processes by CPU: ℹ️

5% WindowServer

0% fontd

0% notifyd

0% SpotlightNetHelper

Top Processes by Memory: ℹ️

253 MB com.apple.WebKit.WebContent

159 MB ocspd

77 MB Safari

69 MB mds_stores

56 MB WindowServer

Virtual Memory Information: ℹ️

1.31 GB Free RAM

1.94 GB Active RAM

360 MB Inactive RAM

679 MB Wired RAM

871 MB Page-ins

0 B Page-outs

Diagnostics Information: ℹ️

Feb 4, 2015, 12:36:18 AM Self test - passed

Feb 4, 2015, 12:26:31 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002631_[redacted].crash

Feb 4, 2015, 12:24:49 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002449_[redacted].crash

Feb 4, 2015, 12:24:26 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002426_[redacted].crash

Feb 4, 2015, 12:24:08 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002408_[redacted].crash

Feb 4, 2015, 12:23:51 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002351_[redacted].crash

Feb 4, 2015, 12:23:33 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002333_[redacted].crash

Feb 4, 2015, 12:23:15 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002315_[redacted].crash

Feb 4, 2015, 12:22:58 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002258_[redacted].crash

Feb 4, 2015, 12:22:37 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002237_[redacted].crash

Feb 4, 2015, 12:21:19 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002119_[redacted].crash

Feb 4, 2015, 12:21:01 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002101_[redacted].crash

Feb 4, 2015, 12:20:44 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002044_[redacted].crash

Feb 4, 2015, 12:20:24 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002024_[redacted].crash

Feb 4, 2015, 12:20:00 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-002000_[redacted].crash

Feb 4, 2015, 12:19:42 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-001942_[redacted].crash

Feb 4, 2015, 12:19:25 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-001925_[redacted].crash

Feb 4, 2015, 12:19:02 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-001902_[redacted].crash

Feb 4, 2015, 12:18:06 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-001806_[redacted].crash

Feb 4, 2015, 12:17:49 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-001749_[redacted].crash

Feb 4, 2015, 12:17:32 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-04-001732_[redacted].crash

Feb 3, 2015, 07:10:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2015-02-03-191028_[reda cted].crash

Feb 3, 2015, 04:11:20 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-02-03-161120_[ redacted].hang

Feb 3, 2015, 10:13:27 AM /Library/Logs/DiagnosticReports/ocspd_2015-02-03-101327_[redacted].crash

Feb 3, 2015, 10:09:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Norton Online Backup_2015-02-03-100920_[redacted].crash

Feb 2, 2015, 11:54:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2015-02-02-235419_[reda cted].crash

Feb 2, 2015, 11:39:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2015-02-02-233922_[reda cted].crash

Feb 2, 2015, 10:19:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2015-02-02-221908_[reda cted].crash

Feb 2, 2015, 09:53:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2015-02-02-215338_[reda cted].crash

Feb 2, 2015, 09:14:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2015-02-02-211437_[reda cted].crash

Feb 2, 2015, 07:52:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2015-02-02-195227_[reda cted].crash

Feb 1, 2015, 02:23:34 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Norton Online Backup_2015-02-01-022334_[redacted].crash

Feb 1, 2015, 02:17:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Norton Online Backup_2015-02-01-021708_[redacted].crash

roll_and

Level 1

0 points

Feb 7, 2015 4:35 AM in response to stephjonas

Hi Lex,

Thanks! I've found this post and you!

Some helps, please?

Here comes my report.

Problem description:

Working slow!

MacBook Pro (Retina, 13-inch, Late 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro10,2

1 2.9 GHz Intel Core i7 CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 383

Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 2560 x 1600

System Software: ℹ️

OS X 10.9.5 (13F34) - Time since boot: 0:7:49

Disk Information: ℹ️

APPLE SSD SM256E disk0 : (251 GB)

EFI (disk0s1) <not mounted> : 210 MB

Nu te băga (disk0s2) / : 250.14 GB (20.60 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[not loaded] vnet.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.skype.skypeinstaller.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.valvesoftware.steamclean.plist [Click for support] [Click for details]

User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Steam UNKNOWN (missing value)

uTorrent Application (/Applications/uTorrent.app)

Voddlertray UNKNOWN (missing value)

Skype UNKNOWN (missing value)

Internet Plug-ins: ℹ️

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Default Browser: Version: 537 - SDK 10.9

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.0.0 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8

Safari Extensions: ℹ️

AdBlock

VIDX

Searchme [Adware! - Remove]

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Time Machine: ℹ️

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Nu te băga: Disk size: 250.14 GB Disk used: 229.54 GB

Destinations:

My Passport for Mac [Local]

Total size: 499.94 GB

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 499.94 GB < (Disk used 229.54 GB X 3)

Top Processes by CPU: ℹ️

27% Microsoft Word

15% WindowServer

11% Safari

4% mds

2% mds_stores

Top Processes by Memory: ℹ️

344 MB Safari

155 MB Finder

120 MB WindowServer

120 MB Preview

120 MB Dock

Virtual Memory Information: ℹ️

1.06 GB Free RAM

3.61 GB Active RAM

2.98 GB Inactive RAM

937 MB Wired RAM

929 MB Page-ins

0 B Page-outs

Diagnostics Information: ℹ️

Feb 7, 2015, 02:24:24 PM Self test - passed

My MacBook suddenly started running slow