My MacBook suddenly started running slow

May I post my MBP 2012 Etresoft findings for someone to review and help me out as well or do I go to a different site?

OK, post it here.

Hardware Information:

MacBook Pro (15-inch, Mid 2012)

MacBook Pro - model: MacBookPro9,1

1 2.6 GHz Intel Core i7 CPU: 4 cores

8 GB RAM

Video Information:

NVIDIA GeForce GT 650M - VRAM: 1024 MB

Intel HD Graphics 4000 - VRAM: 512 MB

System Software:

Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:11:8

Disk Information:

TOSHIBA MK7559GSXF disk0 : (750.16 GB)

disk0s1 (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 749.3 GB (615.58 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

OPTIARC DVD RW AD-5970H

USB Information:

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

FireWire Information:

Thunderbolt Information:

Apple, Inc. MacBook Pro

Kernel Extensions:

Startup Items:

ProTec6b: Path: /Library/StartupItems/ProTec6b

Problem System Launch Daemons:

[not loaded] ftp-proxy.plist 3rd-Party support link

Problem System Launch Agents:

Launch Daemons:

[loaded] com.adobe.fpsaud.plist 3rd-Party support link

[loaded] com.adobe.SwitchBoard.plist 3rd-Party support link

[loaded] com.google.keystone.daemon.plist 3rd-Party support link

[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link

[loaded] com.motorola-mobility.mmcfgd.plist 3rd-Party support link

[loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link

Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

[loaded] com.google.keystone.agent.plist 3rd-Party support link

[loaded] com.motorola.MDMUpdater.plist 3rd-Party support link

[loaded] com.motorola.motohelper.plist 3rd-Party support link

[loaded] com.motorola.motohelperUpdater.plist 3rd-Party support link

[loaded] com.oracle.java.Java-Updater.plist 3rd-Party support link

[loaded] com.wacom.pentablet.plist 3rd-Party support link

User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

[loaded] com.amazon.cloud-player.plist 3rd-Party support link

[loaded] com.spotify.webhelper.plist 3rd-Party support link

User Login Items:

iTunesHelper

SpyderUtility

MotoCastUpdater

MotoCast

EpsonLowInkReminderAgent

BambooCore

Internet Plug-ins:

o1dbrowserplugin: Version: 4.9.1.16010 3rd-Party support link

AmazonMP3DownloaderPlugin1017277: Version: AmazonMP3DownloaderPlugin 1.0.17 3rd-Party support link

AmazonMP3DownloaderPlugin1017287: Version: AmazonMP3DownloaderPlugin 1.0.17 3rd-Party support link

WacomNetscape: Version: 2.1.0-1 - SDK 10.8 3rd-Party support link

AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link

WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 3rd-Party support link

Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link

FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link

Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link

QuickTime Plugin: Version: 7.7.1

googletalkbrowserplugin: Version: 4.9.1.16010 3rd-Party support link

SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 3rd-Party support link

npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link

JavaAppletPlugin: Version: Java 7 Update 45 3rd-Party support link

Audio Plug-ins:

iSightAudio: Version: 7.7.1 - SDK 10.7

User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: Version: 1.0.79 3rd-Party support link

Google Earth Web Plug-in: Version: 7.1 3rd-Party support link

3rd Party Preference Panes:

PenTablet 3rd-Party support link

Flash Player 3rd-Party support link

Java 3rd-Party support link

Bad Fonts:

None

Old Applications:

None

Time Machine:

Time Machine not configured!

Top Processes by CPU:

3% WebProcess

3% WindowServer

2% EtreCheck

0% coreservicesd

0% mds

Top Processes by Memory:

319 MB WebProcess

221 MB Safari

57 MB WindowServer

49 MB MotoCast

49 MB mds

Virtual Memory Information:

5.97 GB Free RAM

1.11 GB Active RAM

179 MB Inactive RAM

756 MB Wired RAM

237 MB Page-ins

0 B Page-outs

OK, here we go:

notes: when I say uninstall I mean uninstall with the uninstaller for that app.

1. Uninstall Protech, you do not need it, it does nothing for you, some call it crap.

2. If you really need Java, in the settings then security tab, uncheck "allow in browser" and put it on only when you need it.

3. Uninstall little tools like Bamboo, Motocast, Spyder. Remove them from the Users&Accounts/LoginItems too (with the minnus sign underneath). I am not really sure about Motocast (motorola, you may need it, check the compatibility).

4. If you do not need the Wacom tablet anymore, delete all the software for it, otherwise check if you have the latest versions of that software.

5. Delete the Citrix plugin in yourname/Library/InternetPlugins.

Restart the computer, empty the trashbin, run another etrecheck list, I will look at it in 12 hours from now.

Lex

Thank you for the information.

I have no idea how to remove Protech from the startup disk utility where is states it's location. I've never used it that I'm aware of nor am I actually able to locate it separately from the disk utility. Should I contact a tech to have it removed? OR is not that big of a deal?

The other items on the list are items that I use in my business.

Bamboo and Spyder both for editing purposes.

Motocast is for my Droid systems.

Citrix is needed for the webinars we teach and attend with.

Java, I do need more than not. Thank you for note to uncheck "Allow in Browser"

Peace,

Gen

The only thing that is really important and must go is Protech6 (Nalpeirond) that is counterproductive and useless, causes issues often. It is also outdated. There is no information that an uninstaller exists, thus we do following:

Go to Macintosh HD then click the Library folder, in there click the StartupItems folder, delete the Protech entry.

It is running, thus you must either restart the mac, or logout then login again, after that empty the trash bin.

(There is a small chance that you do not find it in that StartupItems folder, then go to Macintosh HD/System/Library/StartupItems and delete it there. Be very careful in the System folder.)

That is all, should run impeccably now.

Lex

As an afterthought:

Since you do not use TimeMachine, I assume you have other backups. !

Otherwise, start backing up.

Lex

Lex,

Here it is then > https://discussions.apple.com/thread/5782317

thank you.

Thank you and yes of course I have other backups.

I also turn Time Machine on only when I need it.

I very much appreciate your help.

Gen

Great, I take it your system is OK now. 🙂

What exactly is the item I removed?

Yes, it runs fine. Thank you.

This was a crap software tool that runs continually "scanning your system for irregularities" and (at the same time frustrating OSX). Perhaps installed with older software.

Interesting, now this has been removed should I go a head and upgrade to Mavericks will it simply reappear?

No it will not reappear. You can check with a new Etrecheck list.

Are you aware that you cannot not sync Calendar and Contacts with iTunes anymore, when Mavericks is installed. And check for compatibility on the sites of the softwares that you use.

Yes, thank you.