10.4.7 and Palm Hot Sync

I dont where you guys are getting Plam Desktop 4.2.2. Palm website says Palm Desktop 4.2.1 Rev D is the latest version available....for the Mac.

When I check "About Palm Desktop" in the application, it says version 4.2.2. I am not sure when I actually updated the software - - -it has been a while.

Perhaps I got the update before Palm pulled it from their website....stranger things have happened.

BTW, the USB syncing problems have vanished since my last post. Be sure to open Hotsync and check to see if it is enabled or not.

Palm Desktop and Hotsync both work fine for me on both Bluetooth & USB and i'm running 10.4.7.

Im running Palm Desktop 4.2.1 Rev D.

I'm not sure why this thread is marked "Solved" because it isn't in my case.

I had a "double problem" -- I replaced the battery in my Tungsten C since it was having a hard time holding a charge. While I was fiddling with that, I decided that I would update my iMac to 10.4.7. Anyhow, after a good deal of fiddling, I got the Tungsten C back in action. I then put it in the cradle and began to sync. It ran more or less like it always has, although Hotsync Manager was crashing at a certain point each time. No big deal -- I removed the problem files, and it synced all the way through nicely.

The problem began later on, when I tried to sync again to update my prescribing reference software, which sometimes seems to need two syncs to work. It wouldn't work. Hotsync manager was simply not coming up. I know that my Mac was "seeing" the PDA because HardwareGrowl would notify me that it saw the PDA when I hit the sync button, but HotSync Manager didn't want to launch. Checked that it was running, downgraded back to 10.4.6, zapped PRAM, tried different USB ports...still nothing.

So why did it work initially and now not at all? I'm terribly frustrated tonight and have no idea why it isn't working... 😟


iMac G5 20 2.0GHz Mac OS X (10.4.6)

Hi there, I might have an answer to your plight. Do you use your palm desktop over more than one mac? Are they linked together on a LAN?

Two possibilities arise which I have solved like so:

Made sure I had CLOSED the document in all versions of palm desktop before doing my sync. What happens appare,ntly is this: palm desktop remembers on which machine (user?) the document was last opened & will only accept the user file to be opened from that machine (EVEN IF palm desktop is not open on the other mac!). the solution is to close the document on said machine before opening it in another. It solved my opening issues.

Other possibility: updates sometimes mess up your permissions. repairing doesn't always help. take a look at your permissions for the user file with the get info window & make sure you have read & write capability. It also solved some issues with me!

On the other hand I haven't resolved my hotsync issues since upgrading to 10.4.7... PFFFF

Going to try pram zap!