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divjyot_sngh Author

Level 1

8 points

find my mac not showing mac location, but its online

i having problem :

location servics enables (nothing in list)(no app in list which accesses location),

icloud "find my mac" enabled,

and WHEN I TRY TO FIND MY MACBOOK ON icloud or "find my iphone app" on iphone.

it says:

"ONLINE,LOCATION UNAVAILABLE"

and one more thing, when i set "time & date" to "set automactic according to my location"

then the result is "unable to determine location at this time."

CAN ANYONE TELL, HOW TO MAKE LOCATIONS ACCESSED? IS IT WIFI SETTINGS? OR IS IT OTHER SETTINGS BEYOND MAC .???

MacBook Pro with Retina display, OS X Mountain Lion (10.8.4), OSX 10.8.4, mac book pro

Posted on Oct 13, 2013 3:09 AM

Top-ranking reply

hsahli

Level 1

43 points

Posted on Mar 22, 2014 7:57 PM

I had the same issue in my MBP. I was able to solve it using the following steps:

1. Disable Find My Mac from System Preferences --> iCloud --> Unckeck (Find My Mac).

2. Go to System Preferences --> Security & Privacy --> Click the lock to make changes. Make sure to keep it unlocked.

3. Return back to System Preferences --> iCloud --> Enable Find My Mac.

No the issue is solved. You can go and check it from icloud.com. If it is working, you can go back and return the lock from Security & Privacy to its origional status.

That's it 🙂

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38 replies

c_estus

Level 1

14 points

Apr 5, 2014 7:35 PM in response to sayadil

Sayadil-

One more thing to check- Safari- Preferences- Privacy- Limit website access to location services- make sure 'Deny without prompting' is not selected.

Good luck.

Nov 20, 2014 1:12 AM in response to hsahli

Genius! Thank you

enrgarci

Level 1

0 points

Jul 26, 2015 9:20 AM in response to divjyot_sngh

Just wanted to say that I had the same issue, I was connected via Ethernet, as soon as I turned the WIFI on I was able to Find my Mac Mini.

gteaches

Level 1

4 points

Jan 15, 2016 9:23 AM in response to divjyot_sngh

this didn't work, but another post about needing Wifi turned on for location services to work was the answer for me

Jan 24, 2016 11:41 PM in response to divjyot_sngh

I'm having the same problem with el capitan. Find my mac won't show location in find my iphone.

Feb 11, 2016 5:20 AM in response to hsahli

Thanks, worked for me.

Feb 14, 2016 6:41 AM in response to divjyot_sngh

Dear all, I solved this issue by turning Wi-Fi on. It was off since I'm using LAN cable to connect to network.

Oct 9, 2016 9:30 AM in response to Linc Davis

That was exactly the problem. Your wifi must be enabled for it to locate your device

find my mac not showing mac location, but its online