Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Switched from iPhone, can't receive iPhone users texts.

I recently switched from iPhone to Android and now I no longer receive texts from iPhone users. I have removed my iPhone from my apple support profile as of Monday of this week, removed my iPhone from Cloud services as of Monday as well, and still have not been able to receive messages. I can't even receive a MMS message from an iPhone user. Is there any solution that doesn't require every iPhone user to delete me and re-add me to contacts or have to turn off iMessage?


It's a little ridiculous that Apple intentionally coded their phone so poorly as to punish users for switching to a different phone while Android doesn't extend the same slight. All I want to do is be able to communicate with my sister and other loved ones and I can't because Apple has a problem with me paying the same price for a phone with double the capacity of an iPhone. It's like I'm being held hostage my Apple and last I checked, I wasn't America and they're not the Tea Party.

iPhone 4, iOS 7, Switched to Android, no texts

Posted on Oct 13, 2013 5:07 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 23, 2015 1:59 AM

Simply go to the following page and follow the instructions.


https://selfsolve.apple.com/deregister-imessage/


Done. 🙂

33 replies
Sort By: 

Mar 19, 2014 5:22 PM in response to nathan.garrett

They Apple support today that it 24hrs for it to take effect. This is totally ridiculous that we have to to this. I sold my iPhone on Saturday. When I called apple support they told me my number was already removed. I still had to do the remove my phone from itext. We will see if it is fixed tomorrow morning by noon eastern. I will let u all know if it works.

Reply

Mar 25, 2014 12:41 PM in response to BD34

I texted 48639 and called the number supplied. Pressed zero and had to pay nothing. The person I spoke to fixed the issue on their end and told me to have Apple users delete my text threads and the problem should be resolved. Took 5 minutes. I will wait and see.

Reply

Apr 6, 2014 7:21 PM in response to BD34

I have done all this and apple nor verizon has the complete fix. Has taken over 1 month to get any results. Apple holds us hostage and is completely unacceptable to me. Verizon also should be held accountable for this for not explaining that there may be problems with the big switch. Its all rediculous!!!! Once a iphone user they hold your cell phone life. BS apple!!!BS verizon!!!!! They will just blame each other. No credits back and o it may be fixed in approximiately 10 days. Please give it time. o ok

Reply

Jul 1, 2014 8:18 AM in response to BD34

Verizon and Apple should warn people of this known issue before a person makes the switch to a different smart phone brand. I had the same problem and I got a hold of support and they took me off the imessage list server, but support said that the change could take up to 45 days for me to notice that it worked.

Reply

Switched from iPhone, can't receive iPhone users texts.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.