MacBook Air iSight camera stopped working after latest firmware update

I have the same issue with my MacBook Air (11-inch, Mid 2013) [ MacBookAir6.1 ] running macOS X Sierra (10.12.2)

Apple Hardware Diagnostic (AHD) shows the camera and no errors on the extensive testing.

System Information -> System Report ->

• Camera : shows "No video capture devices were found."
• Diagnostics:

Power On Self-Test:

Last Run: 2017-01-15, 11:11 AM

Result: Passed

FaceTime App shows "No camera available."

I've rest SMC, PRAM, and all the standard resettings recommended by Apple.

I just reformatted OS X and checked to see if it was something I did on software side, and yet not fixed. So if the problem is software, it's with Sierra OS X 10.12.

I just don't understand how come AHD sees the camera, but the OS X does not.

I'm this close to abandon Apple and install Microsoft windows or Unix on the machine to prove the problem is with Sierra! Very Frustrating!!!

Can anyone help?

I had a similar issue with my 2013 MBA, and nothing I tried was getting the camera to work. I finally ended up taking it to the Apple Store and the tech ran some kind of uber-diagnostic on it that took like ten minutes. When finished (and again, this was just after running their diagnostic routine) the camera was working. However, when I rebooted (even in safe mode) the camera stopped working again. They tried reseating the camera cable and that didn't work either.

This probably won't be encouraging, but what Apple ended up doing was replacing the logic board AND the display clamshell. Now everything works perfectly. In my case AppleCare covered the repairs, but I did get a price quote and without AppleCare the repairs would have cost $475 - that's $100 for the labor and $375 for the flat rate repair charge.

So I thought that my issue was software related, whether a process wasn't being closed down or some other setting that needed to be changed, but it actually ended up being hardware related.

The camera with Skype problem fixed with the recent supplementary update to 10.8.5 - download and install it. You should also run the 10.8.5 combo updater again.

http://support.apple.com/kb/DL1686

Reinstall OS X Mountain Lion

http://support.apple.com/kb/PH10763?viewlocale=en_US

Best.

try doing a SMC reset the following article tells how:

http://support.apple.com/kb/HT3964

if the camera still doesn't show in the system profiler after doing this reset you need to take the mac to apple store or service provider to have it looked at for repair. the following site tells how to find these near you:

https://locate.apple.com

if the camera doesn't show up in the hardware section of system profiler, reinstalling the mac OS won't resolve the issue since that indicates a hardware issue more than likely.

After 5 hours of intense research and struggles, I was going through the updates that my Macbook had undergone & I noticed that "OS X v10.8.5 Supplemental Update". So, I tried re installing it & camera worked just fine!

Regards.

try installing this 10.8.5 supplemental update, here is the link to it:

http://support.apple.com/kb/DL1686

after installing this restart the mac and see if it works 🙂

pirelenito wrote: ...reseting the SMC... didn't fix the issue... it is clearly something related to this firmware update.

Did you try insalling the update again?

http://support.apple.com/kb/HT1557 instructions (in part)::

If there is an installation issue

If the updater was not successful, try installing again by opening the Firmware Updater application, which is located in the Utilities folder (/Applications/Utilities). Then go to Step 4 above...

Message was edited by: EZ Jim

Mac OSX 10.8.5

I'm having the exact same issue. Mid-2012 MBA. None of the solutions above work for me.

I have the same exact issue, after the supplmental update my camera is not being detected at all. Took it to the store, after a diagnostic test it showed that it wasn't a hardware issue because the camera was showing up. However, for some reason it still wasn't being detected. They told me to send my laptop to the repair center, but I can't afford to not have my computer at this time.

Im having the same issue with my MBP mid 2012 I tried resetting the SMU and I thought updating to mavericks may have fixed the issue but it didn't and after going to the apple store they told me it would cost to have it sent to get repaired and i'm at UNI and therefore money is tight and I need my Macbook to complete assignments.