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annoying pop up

I have a window that keeps popping up that is asking for my password for one of my emails? I have unchecked this email in the "Mail, Contacts & Calendars" and it still keeps popping up. I want to make it stop.

iMac (21.5-inch Mid 2011), Mac OS X (10.7.5)

Posted on Oct 15, 2013 11:58 AM

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60 replies

Oct 15, 2013 7:03 PM in response to Linc Davis

I have entirely deleted the emaill address account from my "mail, contacts & calendars" under preferences which address book, iCal, iChat, Mail and other apps use. The pop-up has still appeared, even though I have done that and I am not online and online running my Lightroom to work on photos. So there is nothing that should be causing it to pop-up.

Oct 15, 2013 8:59 PM in response to PhotoBee

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.


Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


Test while in safe mode. Same problem?


After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Oct 15, 2013 10:18 PM in response to PhotoBee

Triple-click anywhere in the line below on this page to select it:

{ ls -A /e*/{cr,la,mach}* {,/}Lib*/{Ad,Compon,Fram,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}*; echo; crontab -l; } 2> /dev/null | open -ef

Copy the selected text to the Clipboard by pressing the key combination command-C.


Launch the Terminal application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.


Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.


Wait for a new line ending in a dollar sign (“$”) to appear.


A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that.


If any personal information appears in the output, anonymize before posting, but don’t remove the context.

Oct 15, 2013 10:29 PM in response to Linc Davis

/Library/Components:


/Library/Frameworks:

AEProfiling.framework

AERegistration.framework

Adobe AIR.framework

AudioMixEngine.framework

HPSmartPrint.framework

NyxAudioAnalysis.framework

PluginManager.framework

TSLicense.framework

iTunesLibrary.framework


/Library/Input Methods:


/Library/Internet Plug-Ins:

AdobeExManDetect.plugin

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

Flash Player.plugin

JavaAppletPlugin.plugin

Quartz Composer.webplugin

QuickTime Plugin.plugin

SharePointBrowserPlugin.plugin

SharePointWebKitPlugin.webplugin

Silverlight.plugin

flashplayer.xpt

nsIQTScriptablePlugin.xpt


/Library/Keyboard Layouts:


/Library/PreferencePanes:

BodyMedia SYNC.prefPane

Flash Player.prefPane

JavaControlPanel.prefPane


/Library/QuickLook:

iWork.qlgenerator


/Library/QuickTime:

AppleIntermediateCodec.component

AppleMPEG2Codec.component


/Library/ScriptingAdditions:

Adobe Unit Types.osax


/Library/Spotlight:

Microsoft Office.mdimporter

iWork.mdimporter


/etc/mach_init.d:


/etc/mach_init_per_login_session.d:


/etc/mach_init_per_user.d:

com.adobe.SwitchBoard.monitor.plist


Library/Address Book Plug-Ins:


Library/Input Methods:

.localized


Library/Internet Plug-Ins:

Picasa.plugin

RealPlayer Plugin.plugin


Library/Keyboard Layouts:


Library/PreferencePanes:


Library/Services:

Add To Backup Selection.workflow

Copy To Sync Folder.workflow

Instant Backup.workflow

Remove From Backup Selection.workflow

Share Folder.workflow

View Previous Versions.workflow

Oct 16, 2013 10:02 PM in response to PhotoBee

Please post a screenshot of the Address Book preferences window with the Accounts tab selected and On My Mac selected in the account list, showing that the checkbox marked Synchronize with Yahoo is not checked, or that there is no such checkbox. Be careful not to include any private information.

Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.

annoying pop up

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