How can I open my iPhone activation lock without owner's account

That aside there is no way for you to activate that phone without proof that you are the owner, so what's next?

رجاء مساعدتى فى تخطى مرحلة تفعيل التليفون

كنت اشتريت I PHONE 4 مستعمل

وكان مفتوح فقمت بعمل استعادة ضبط جزئية

وادخلت بريدى الالكترونى

وبعد ذلك اردت عمل حساب على ICLOUD فوجئت بان التليفون يتزامن مع اللاب توب فاردت ايقاف هذا التزامن

فقمت بعمل اعادة ضبط لدرجة اعلى

بعد العبث فى الاعدادات الداخلية
ونظرا لقدرتى المحدودة فى اللغة الانجليزية حدث
خطء ما فى الاعدادات ولحداثة عهدى بتكنولوجيا ابل

وبعد اعادة تشغيل الجهاز

طلب منى اعادة تفعيله

وقد اجريت العديد من تغير كلمة السر على APPLE

الا اننى لم افلح فى تخطى ذلك

وعند مراجعت لبعض مواقع ابل فهمت انه يمكن البحث عن معرفات ابل المسجلة ببريدى الالكترونى

وبعد تتبع الخطواتهويتيأبل وتعرفه على بريدى الالكترونى اوصلنى مرة اخرى لتغير password وبذلك عدت لنقطة البداية

كنت ارسلت رسالة من قبل

برجاء مساعدتى فى اعادة تفعيل الجهاز خاصتى

وفيما يلى بعض المعلومات

بريدىالاساسى هو *******

بريدى الاضافى هو :*******

بريد اضافى اخر هو :

*******

بريد المستخدم الاول للتليفون هو : ******

القاهره – مصر

رجاء المساعدة

<Edited by Host>

what if the previous owner does not remember his information to get onto itunes to unlock the phone or tell it that it is no longer his phone. It is on my contract and he can not remember who set it up or any of the information

Good Evening Ms Sheila

I have a two iphone 5 and one ipad air purchased brand new, recently i took a used iphone 4s, I dont have the apple id details, because the this phone phone was given to him in UK by a friend in his work place. after bringing to UAE Now i dont know any details about the phone, If you are able to send me the mail id attached to that phone, i can request the owner to erase and remove device from his account so that i can use it.

which information is required to tell you so that you can help me to get the mail id attached to this phone ( i will send a mail requesting to do the steps as you have mentioned in the above reply.

please do the needful

Regards

Nazir

Hi Ankit,

I have the same issue but if they are ready to reset it with the original bill thats great news . I have the original invoice. Do we need to pay apple to provide support in this case . TO which number or email ID should I contact Apple .

Thanks.

Regards,

Sukanya

Hi, I'm having the same problem.

I bought a second hand iPhone 5C last December 27, 2014. It was working fine but then my battery bloated because of overcharging, I guess. Then I had it repaired yesterday, March 30 2015. They replaced my battery. After, it was working fine again but then I noticed glitches. First, when I'm texting, it automatically exits and then I can not set the date right. So I decided to reset all its settings. Then after reloading, it got stuck on the Apple logo. I went back to the store wherein I got my phone fixed, and they advised me to Restore my phone and this will surely help to make my phone work perfectly again. But after restoring it, I can not have access to it anymore (even through iTunes) because it's saying that I need the previous owner's account to activate my phone.

My problem is, I do not have contact anymore to the previous owner. Is there something can I can do? Help

Thank you. I have another question. I checked through https://www.icloud.com/activationlock/ and it says that its Activation Lock is OFF and still, my phone requires me to enter an apple ID of the previous owner. Why is that?

As wegras said, if it is reporting that Activation Lock is off, then I would not know why it is asking for the previous owner's ID. Is it reporting that when you enter your Apple ID and password to activate that it cannot activate with your ID? Does the Apple ID that you see on the screen look familiar at all? Is it possible that you changed your password since you activated a phone before?

Message from Owner: of my iphone4s Cet iPhone a été égaré. Appelez-moi s’il vous plaît. 040 6764321 asking me to call him the phone number he send to me not connect Pls need help how do i get is Email address so i can send all i need to him i receive this message from is icloud login pls help me i dont no what to do.

Hi Shila,

I am having the same problem, I bought an iPhone 4S off www.listia.com. I have contacted the previous owner and he said he can not remember his account information on the iPhone at all. What do i do now? I have tried sending him this information to help him that you posted but he will not respond back. Please help me reset this iPhone, I was told apple can do that for me.

llil_hottie wrote:

Hi Shila,

I am having the same problem, I bought an iPhone 4S off www.listia.com. I have contacted the previous owner and he said he can not remember his account information on the iPhone at all. What do i do now? I have tried sending him this information to help him that you posted but he will not respond back. Please help me reset this iPhone, I was told apple can do that for me.

Get a refund, the iPhone is unusable unless the previous owner unlocks it.

I have an iPhone and I am the original owner. The phone got locked by my father and I have provided Receipts that were given to me by apply when i purchased the phone directly from their phone center at apple.com. Even with receipts they have not fixed this for me.

stevenmichaelshypnotist wrote:

I have an iPhone and I am the original owner. The phone got locked by my father and I have provided Receipts that were given to me by apply when i purchased the phone directly from their phone center at apple.com. Even with receipts they have not fixed this for me.

Ask your father to unlock it.

BTW, do you mean the screen lock code, or iCloud Activation Lock? If it is the screen lock code there is no way that anyone can unlock it without erasing the phone and setting it up as New.

I bought an iPhone 5s from a reputable auction site which sells police recovered property knowing that it

was locked to the previous owner, but I had looked at the phone before buying and saw the owners phone

number to contact, I therefore thought that I would contact the owner and ask him to remove the activation

lock, needless to say he would not cooperate at all, I offered to let him have the phone back for what I had

paid for it, and offered him money to remove the lock, he was not interested and would not do it, you have

to assume he had got the insurance money and or got his new phone.

The point I am trying to get across is, is it not the same as buying a stolen recovered car from the police

with no keys and then going to, Ford, Vauxhall, Citroen, Peugeot and many others and being told by them

they will not sell you any keys because the car was stolen, and the previous owner does not want you

to drive it.

So do Apple have a Duty of Care to ALL their customers old and new provided their devices have been

obtained legitimately , its a simple Yes or No, If the answer is yes then Apple have to have a rethink

about their policies.

And as for all you good people who say Apple cannot do anything to remove the activation locks on iPhones,

I am afraid you are living in "icloud" cuckoo land, ask Edward Snowden.

The law in my country is obviously different to where you are

we have a totally different system, I am not going to go into

it here, "I did not say it was a reputable police auction site",

As to removing the contents of the phone, I thought that was

the idea of having activation lock on, so you could not and when

the phone was found you contacted the owner.