Aptv keeps restarting itself for no apparent reason

Having the same problem with my Apple TV. In the middle of watching Netflix or HBO GO or streaming something from my phone it just restarts for no reason, often at least once per day. Losing network connection should not cause the whole system to restart... that's completely pointless. This is obviously a neglected glitch. Can't wait to get a Roku and not have to worry about dumb issues like this anymore. I'm normally a fan of apple's products but to stop supporting expensive items after a couple years makes me want to jump ship from Apple TV.

I have 3 ATVs - gen 2&3 in addition to the gen 4 I just bought. I have not had any of those issues on any of my devices. But you should absolutely buy a streaming device that meets your personal needs. However it's not an "unsupported device"...

Thanks for your response. I have one of the early generation Apple TVs, and I haven't gotten updates in a while. I've noticed some new UI updates in friends' systems (not present in mine), and my system also stopped supporting YouTube which irritates me. My concern is that I get a new "supported" Apple TV, but then in a few years certain apps and features again stop being supported.

That's the same with ALL computers and electronics. If you look at the first gen Roku and compare to Roku 4 there are features that the new one has the old one doesn't. Same with my iPhone4 compared with iPhone6. But you can still use the older devices but to get the new bells and whistles you need to upgrade the hardware. New tools require more processing power that werent available in the past.

You you may try restoring via iTunes to get a clean load of software on your device.

Restore your Apple TV using iTunes - Apple Support

I think I may have said this somewhere above in this thread, but I am almost certain this is caused by the screensaver settings. I finally just turned off the screensaver and have no longer had problems with this random restart nonsense on my ATV 2 or 3.

Since going through these steps, we had had NO issues with the ATV. Very pleased with this solution.

Read my post. It worked for me.

I have an Apple TV 2nd Gen and also have been experiencing the restart issue every time we watch Netflix. I just got off the phone with Apple Support and was told to switch HDMI ports and then restart the Apple TV. I did that, but I haven't watched anything yet, so I'm not sure if the solution worked but will test it later tonight.

This worked. Problem solved.

Cool. I'm glad that worked for you. I switched HDMI ports and then restarted the Apple TV. I have my screen saver still on and have no issues. Hope that helps.

i have had this problem for a while, with an older version. I went to settings and turned off AirPlay and it worked for me. I think my house was to busy with Mac signals it confused the poor guy. Worth a try.

It's pretty clear to anyone reading the previous posts that the problem began after the update from Apple. There is also no indication that any of the suggestions by tech support have resolved anyone's issue to date. When can we expect an actual fix? Does anyone believe that this type of word of mouth will make someone buy AppleTV?

I have the same exact problem. Not related to slow connectivity; I have 150mbs with no drops or any other disruptions on my many other connected devices. This always used to happen intermittently, but has gained in frequency over the past week or so. Extremely frustrating.

I have the same exact issue... I can't watch a movie without rebooting interruptions..:

DItto! Mine resets / reboots itself at least once each day, usually in the middle of watching something. Very frustrating! Roku and Amazon prime might be in my future.

I tried all of the fixes listed and nothing seemed to work. What has worked for me was changing DNS settings from Google back to my ISP's on my router (Apple Extreme 4th gen)

It is certainly not an applications issue. This is also happening on both of my generation 3 units multiple times per show. It happens with Netflix and almost after every commercial on Hulu. I'll try this fix on my units and provide feedback.