iPhone 5S restarting itself

Have you gotten a fix to your phone shutting off yet? Ive been going thru the same issues as you. Very frustrated

Same problem here 3-4 "mini-shutdowns" per day, only for the last week. No specific app being used, have been texting, browsing and composing email. Clearly a software issue, hopefully Apple will resolve this ASAP

Same issue plus more!!! Done w/Apple going elsewhere!! Apple is going down hill fast!! Had enough of using S??t!!

Done with apple here too , its been so long no fix , i cant even keep my phone on for more than 2-3 hours straight. whats the point

My 5s also reboots several times per day for no reason.

Upgrading the 5s was a huge disappointment for me for several reasons:

- The Battery no longer charges as fast as my iPhone 5

- The Battery doesn't seem to last as long as my iPhone 5

- The new ios 7 is much harder to see in different environments (software not hardware)

- The fingerprint reader I have to re-program every month or so, and even when optimal, it still takes 2-3 tries to get in via finger

- Of course the small screen size, Apple seems to be 5+ years (and counting) behind everyone else

- And lastly, of course random rebooting for no apparant reason which based on replies here is a pretty common issue.

Hi,

I picked up my iphone after being on diagnosis for 10 days, same one they didn't replace it. The apple pips reset it and they didn't experience the phone restarting. They said it could be a software issue, including my battery problem. The problem might be caused by third party apps, they explained.

So I restored my iphone, deleted some apps that could sense time (12 days of xmas, clumsy ninja, etc) and I don't experience the restarts anymore. My battery life also improved. I still use touch ID, parallax effect, the latest iOs version, etc.

Hope this helps with your problems 🙂

I have been having problems with random restarts on a daily basis. My iPhone 5s was set up as a new phone when I bought it in September.

Yesterday I had a Diagnostics Test ran on my iPhone 5s at Apple Store, was told problem was the Springboard. He did a restore of my phone.

I guess time will tell if the restore worked!

This has been happening to me too sometimes frequently, sometimes not very often. For me it seems to be very random -- but it can be very annoying because sometimes it happens 2 or 3 times in a row.

Has anyone seen a correlation of when it happens with the possibility of a static charge on your fingers when you touch the ID sensor?

I'm wondering if this is not a software issue and related to possible small static electricity discharges when you touch the ID sensor?

Just a thought. I hope Apple finds a solution to this soon.

Me and my colleague is experiencing this respring during touch ID entry. Mine on 7.0.4, with iTouch 3rd gen (2010) then 4s (2012) then now 5s back-up and hers is on 7.0.1 new user. It happens randomly but not more than twice daily.

Most claims that the work around is to restore the phone as new and DO NOT restore with back-up. I admit I'm lazy enough to do this and of course with lots of apps and data, anyone will think more than twice to just forget about their back-up.

My question is, is it possible to load back-up selectively (e.g. contacts, sms history, etc)? Of course, not everything in our back-ups is still needed like saves or data from apps, settings, etc...

Did the guys at Apple store restored your back-up?

Brando - A guy at the Apple Store did a restore from icloud. When I got home I synced and backed up to my laptop. So far no more problems.

My phone is 3 weeks old. 5S. was restored from a backup. I am getting Random Reboots. They happen 4 or 5 times a day and 99% of the time while using touch ID to open the devise. They are short but inconvenient. They seem to be happening more often as time goes on.

I am disliking ios7 more because of this. After using an unlocked iphone 4 since before its release in the USA presently on ios 6 I am wondering why I bought another. I miss the readability of the ios6 look all though some of the functionality of ios7 I really like.

Whats going on apple?

Apple has acknowledged this bug and announced that a fix is forthcoming. Source: http://mashable.com/2014/01/22/iphone-screen-of-death/

Hi All

I didn't enable the ID at all till now and while we are talking I am restoring to Factory, but I have the same problem in additon to Camera hang and vedio !!!

Sometimes when I am using the car kit it keep connect then disconnect and the worest when I am at Dead zone and noe signal I will loose the call but after I am back to a good coverage area, the phone doesn't dedect the network????

Any one had this?

I had 3Gs and two iPad and was very happy but now 😟 nop

Hello Mustafa. Is your phone on 7.0.4? I remember having the camera / video crashes or hangs during 7.0.1 version.

Car kit? What brand? I'm assuming the one you are using with your 3gs is not the one you are using for your 5s.

No signal? Try turning off your LTE data, it could be your provider.

In any case, try restoring your phone with a new downloaded copy of 7.0.4 with no backup. Or you should return yours at Apple Store for support. ;-)