iPhone 5S audio not working with 2014 Buick Intellilink

I recently purchased a 2014 Buick Enclave with Intellilink. My iPhone 5S pairs with the system. My contacts are in the phone book, it plays music as an iPod through the system, etc. The only glitch is that when I make or receive a call from the Enclave, the audio is silent. When I make a call, I don't hear anything. When someone calls me, I can hear my phone ring through the system, but cannot hear the call after it's been answered. I have tried numerous fixes, but nothing works. Any other suggestions?

iPhone 5s, iOS 7.0.2

Posted on Oct 20, 2013 2:11 PM

16 replies

Oct 11, 2014 12:43 PM in response to kmh1022

I had this exact problem with 5s that was working fine for over a year, then audio cut out. I thought I had messed up settings or something. I just fixed by removing my phone and adding my wife's phone (as a test) and her phone worked. When I removed her phone and added mine again it worked.

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iPhone 5S audio not working with 2014 Buick Intellilink

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