Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Turning off iMessage without iPhone 4s present

Anyone have a helpful hint on how to turn off iMessage without my old iPhone 4s present? I have read numerous boards and sites that you have to unregister your account on your profile...or you have to wait 30 days for it to unregister..or you have to get all of your iphone contacts to switch something for when they send me message...or go change your apple id password..I just want an answer. I have gone into my Apple ID account and unregistered the phone/phone number. I have changed my password for Apple ID. I have tried to go into the iCloud account through my Apple ID and it will let me in but you cant do anything other than see what I had on there the last time I backed up my iphone. I can get text from a couple of my iphone contacts individually but it does not work when I do multiple contacts. I never get their replies.


Does it really take 30 days for it to reset?


Any experiences or advice please let me know.


I now have a Samsung Galaxy 4.


Thank you

iPhone 4S, iOS 7.0.2, Now Galaxy 4s

Posted on Oct 20, 2013 6:04 PM

Reply
41 replies

Jan 12, 2014 4:24 PM in response to GazTraynor

So I tried just about all of the suggestions when I still had my iPhone.

-Turned off imessage

-Turned imessage on, but removed my phone number from imessage. Then turn imessage back off.

-Delete my phone from find my iphone

-Went to manage my appleid (appleid.apple.com) and removed my phone number.

-Called apple and had them remove me from iMessage. I think they might have sent me a text to deauthorize my number said it should take 2 days


I thought this was working, but I guess everyone was just resending the text messages when they failed. Oh and they stopped group texting me 😟

Or what's worse, I had 1 friend whose phone has stopped trying to imessage me, so she sent a group text, but i was only seeing her responses, so the conversation looked very strange.


Apple support person, told me to tell all my iPhone friends to remove all text messages with me from their phones, and after they send the first failed message as a text, it will work.

FYI: It didn't. I went so far as to delete all the messages on one phone and delete my contact, and power off the phone. When I turned the phone back on, and added my number again (as mobile not iPhone) it still tried to imessage me.


So today I was on my computer and realized in the itunes store, under my account, it has listed all of my devices I can downloand music to. OMG my iphone is still there!!!! I removed it! Praying this works! I really don't want to wait on the phone to to talk a support person who doesn't care that I can't text with my friends. I also don't want to change my number because apple thinks by making it harder for me to leave, I will stay.

Jan 21, 2014 5:38 PM in response to AMickelson

On the phone with apple as i type and they seem can not fix this imessaging problem. I too got a galaxy and supposedly my iphone was deactivated at the apple store. My # does not show in the apple data base and shows deactivated but a new client tonight, who just got my # tried to text me and it sent as a imessage, I have had my new phone for about 3 weeks now. so annoying and I hope to have this issue fixed so I do not miss any future texts from iphone users

Feb 9, 2014 11:04 AM in response to helvach

Look - if someone would have just said this we would all be happy... call the 800# and tell them the problem. They will "pull the certificate from the AppleID account". Now here comes the fun:


- If your number is already not registered with Apple "servers" you are pretty much screwed. If you can, tell your 'friends' who are trying to send you text from their iPhone to make sure they have "SMS Messaging" enabled. Now if they do and it still doesn't work, here comes the fun part:


- there's nothing that can be done at this time. This is a "known" issue at Apple and engineering is not even taking any more tickets at this time. The issue is in IOS7 that the phone is 'caching' the previous contact/conversation and still is trying to just use iMessaging. I just got off the phone 2/9 11:00am and the direct response was this is Apple's problem and there is no ETA to resolve if the above steps do not help.


Just another example of Apple not being as clever as their ads make them out...f'ing nightmare. Nice that nobody was bringing this up when making the switch off of IOS to Android (of course not expecting Apple to help here, just surprised that in the store this wasn't talked about). Imagine how many f'ing people have spent HOURS trying to figure this out.

Apr 22, 2014 12:39 PM in response to AMickelson

I just came off the phone with Apple support (the 1-800 # that was provided). I had already de-registered my number after discovering this problem. That seems to be the mistake, should have called Apple first as the number is no longer in the database so basically Apple can't do anything - which I find is absolutely ridiculous. They told me all I could do is text all my iPhone contacts, ask them to remove me from their address book and then make sure SMS messaging is enabled before adding me back in. What an absolute farce! I am getting some messages through but no others, if I had known this was going to happen I would never have switched to an iPhone in the first place. The kady told me on the phone that Apple cares for its customer - yeah right!

Turning off iMessage without iPhone 4s present

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.