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Failed to verify the preflight file. It is not signed by Apple.

Can't download any purchased apps. keep getting this error:

Failed to verify the preflight file. It is not signed by Apple.

thanks

Posted on Oct 21, 2013 12:38 PM

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Question marked as Best reply

Posted on Oct 21, 2013 3:45 PM

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.


Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


Test while in safe mode. Same problem?


After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.
23 replies

Jul 28, 2016 2:14 PM in response to Linc Davis

28/07/2016 23:13:40.556 App Store: FRPurchaseManager: Preflight operation for 1018109117 failed with error: Error Domain=com.apple.appstore Code=0 "INSTALL_ERROR_DISTRIBUTION_SIGNED_BY_APPLE" UserInfo=0x7fe3a458c3a0 {NSLocalizedFailureReason=Distribution file "file://localhost/var/folders/rt/l18tg_sx4cq19lwhklbp746w0000gn/C/com.apple.app store/1018109117/preflight.pfpkg" is not signed by apple, NSLocalizedDescription=INSTALL_ERROR_DISTRIBUTION_SIGNED_BY_APPLE, NSUnderlyingError=0x7fe3a4589690 "The operation couldn’t be completed. (PKProductErrorDomain error 0.)"}

Failed to verify the preflight file. It is not signed by Apple.

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