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contigo1109 Author

Level 1

0 points

Older iWork´09 and iLife´11 versions - updates to newer versions not free?

Hey everyone,

I know the question is worded a little weird (I couldn't find a better to describe that) but I'm confused about the new updates for both mentioned programs. According to Apple the new apps are free if you buy a new Mac or iDevice. But what if I bought iWork ´09 and iLife ´11 back when both were still available on CD? I bought iWork´09 back when it was released and iLife´11 in June 2011. Updating to the latest versions were not a big deal, the "older" versions work perfectly with Mavericks.

When I check for software updates it says there are no updates and all these apps are available to buy via the MAS.

Do people have to buy these apps (again) if you want to use the latest versions? What if someone bought an older version via the MAS - do they have to buy these apps again as well?

I hope someone can clarify certain things.

Thanks in advance.

MacBook Pro, OS X Mavericks (10.9)

Posted on Oct 22, 2013 4:06 PM

57 replies

Oct 22, 2013 6:36 PM in response to contigo1109

Which version of the OS are you running? To get iPhoto 9.5 you need to upgrade to Mac OS X Maverics. Also, go to the Updates tab at the store and see if iPhoto shows there.

contigo1109 Author

Level 1

0 points

Oct 22, 2013 6:41 PM in response to Anastassios T

I'm running OS X 10.9. Garageband was available for free as stated in the MAS where it said "free". The other apps are still shown with the price. When I click on the price it only asks me if I want to buy them.

Either it's a bug like in the macrumors thread and the other user here mentioned or "existing users" means something else for Apple 😁

I'll give it a rest today and try agan tomorrow. If not, I might buy the apps. They're not that expensive to begin with.

contigo1109 Author

Level 1

0 points

Oct 22, 2013 6:45 PM in response to Old Toad

Hi Old Toad

according to the macrumors thread several users with DVD versions of iLive 11 and iWork 09 were able to update to the newer versions.

Can be seen here (one example for instance)

http://forums.macrumors.com/showthread.php?p=18198106#post18198106

Old Toad

Level 10

210,561 points

Oct 22, 2013 7:42 PM in response to contigo1109

If those users had upgraded to Mavericks then they would be able to upgrade their iPhoto, iMovie and Garageband applications. Not so with the iWork apps. And iDVD has been discontinued for over a year now.

Oct 22, 2013 8:00 PM in response to contigo1109

I was in the same situation as everyone who had the CD version of iWork '09. I figured out a way to update without purchasing the product again. Since the MAS does not recognize that I have already intalled iWork it does not prompt me for an update. I just logged out of my main user and logged in to the guess account and search for updates there. Since I was not logged in to the MAS, the system recognize that I had iWork and prompted me to do the update. Then, it required me to log in with my apple ID, which worked just fine. So, in conclusion.. I now have the updated version of iWork! Hope this helps!

Oct 22, 2013 8:01 PM in response to contigo1109

I believe that Apple just fixed the problem. Now if you click on anyone of them in App Store, they change from price to update immediately and ask for your iTunes account and password.

contigo1109 Author

Level 1

0 points

Oct 22, 2013 8:08 PM in response to Old Toad

then how do you explain all these posts on macrumors where people who had the CD versions of iLife and even iWork installed are able to update for free which can be seen here

http://forums.macrumors.com/showthread.php?t=1657640&page=10

and here with an image as proof

http://forums.macrumors.com/showpost.php?p=18199300&postcount=32

I doubt these people are saying nonsense since a lot of people can confirm that they were able now to update. iDVD is not even a topic here and it should be known by now that Apple discontinued it. Thanks for your input though.

Oct 22, 2013 10:03 PM in response to contigo1109

Problem Fixed now.

Start of the day only Garageband was available bit not Iphoto and Imovie

Now im back from shopping and Presto 2 new update in the app store

I bought my Ilife 11 in dvd before the app store

contigo1109 Author

Level 1

0 points

Oct 22, 2013 10:55 PM in response to maximefromquébec

Nah, still not working for me and others. I was checking a german board because many others here have the same issue and can't update, even with the method mentioned on macrumors. We're gonna have to wait a little since Apple is doing this step by step.

contigo1109 Author

Level 1

0 points

Oct 23, 2013 2:44 AM in response to contigo1109

So, to make things short: none of the methods worked for me or others. Apple Care asks to be patient, they are totally aware of this issue. Apparently it needs some time to figure out why it's not working 100%.

Oct 23, 2013 5:40 AM in response to lori_diloreto

I logged out and logged in as a guest user. The updates were available for the guest user to download for iPhoto and iMovie. I just had to sign in with my apple ID and password and was able to download the updates.

Oct 23, 2013 6:03 AM in response to lori_diloreto

This hasn't worked for me and Apple on the phone were about as helpful as a week long toothache. Mind you that's Apple UK all over.

Simply put, another nail in the confin as far as I concerned and my loyalty to a company that, since the passing of Steve Jobbs, rides rough shot over their customer base.

And on looking about the web, it seems this impressions and the numbers of those realsing this are growing.

Apple, although you might/don't read this, a word from the people that keep you afloat.. "Pull ********, and have a word with yourself".

Poor show, very poor show.

Oct 23, 2013 6:24 AM in response to contigo1109

Ok, I found the solution. Probably, for anyone who is still not able to update, your computer primary language is set to something else than English. So go to System Preferences and set the primary language to English. Restart, open Software update from the Apple menu and all updates should appear automatically. If they don't yet, go to the 'Featured'-page, click on 'Account' from the menu on the right and click the option to Reset all warnings for buying and downloading (last option). I have both iWork and iLife installed from disk, and in this way everything works.

Oct 23, 2013 6:56 AM in response to contigo1109

Guys, rubinho Solution work 100% here, just change you default language to english, set country do united states, and then restart, as soon as you enter the MAS you'll be prompted to update all! ;D

Oct 23, 2013 7:03 AM in response to rubinho93

Yes - confirming that changing the system language worked for me as well. HURRAY!!! 😉

Older iWork´09 and iLife´11 versions - updates to newer versions not free?