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Level 1

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Mail Upgrade message in Mavericks won't go away

Have upgraded from 10.8 to 10.9 Mavericks on my Macbook Pro, everything pretty much went fine, except for a problem with Mail.

Everytime I open it, I get the below screenshot, saying "Welcome to Mail. To use the new features in Mail, your Mail messages need to be downloaded to this computer...."

If I click continue, I get a "bing" sound and then my Mail opens up, but I get the same message each time I open Mail.

Annoying.

Mail-OTHER, OS X Mavericks (10.9)

Posted on Oct 22, 2013 7:06 PM

48 replies

hokonui

Level 1

0 points

Mar 18, 2014 1:09 AM in response to ryannz

I had a number of accounts that were disabled along with a couple I was using daily. I had to enable all of my accounts, let them all access their servers. Then I was able to disable the ones I wasn't using once again. Problem solved. Thank goodness.

Apr 12, 2014 8:35 AM in response to fseesink

Thanks feesink. It was enabling (and then disabling) one of the inactive accounts that stopped the issue for me.

May 9, 2016 9:18 AM in response to hokonui

Flexpert wrote:

With Yosemite the available options for caching messages changed. Before there were 3 possible values for the key "CachePolicy" in ~/Library/Mail/V2/MailData/Accounts.plist: "CacheAllMessages" (or missing value), "CacheNoMessages" and "CacheMessagesAsRead". Now there are only two options: "CacheAllMessages" (or missing value) and "CacheAllBodies" (meaning without attachments).

If there are Accounts with one of the deprecated options "CacheNoMessages" or "CacheMessagesAsRead" configured, the welcome screen will show until the caching option is actively changed in account settings. The other possibility is to manually remove all instances of the key "CachePolicy" from ~/Library/Mail/V2/MailData/Accounts.plist.

http://apple.stackexchange.com/a/218808

Mail Upgrade message in Mavericks won't go away