Problem scrolling in WebBrowser after Mavericks upgrade?

Brand new Retina 15" with Mavericks, setup assistant from Time Machine on mid-2009 MBP 15" Snow Leopard.

No vertical scrolling via trackpad at all - only up and down arrows work. Tried "always show scroll bars" and other suggestions without luck. EFI update says it is for 13", not 15". All software updates done.

Just tried above directions with NVRAM reset.

Still unable to scroll!😢

Any suggestions?

Thanks

I have the same issue after upgrading to Mavericks. My MacBook Pro is Mid 2012 (Retina) and EFI update is not supported on this platform.

Any suggestions? Not sure if Apple Support is working on fixing this...

Thanks,

Manish

I visited a Genius Bar 2 hours from home where they tried several things without success. They said the problem comes from a Migration Assistant error, and that I need a "Full User Rebuild." My schedule did not permit leaving my MBP. They suggested that I return with a full backup or clone so that they can do the user rebuild. I will do so as soon as other urgent issues permit, and will report.

I hope Apple will provide online support for this issue, which cripples the interface - a usb mouse helps a little.

Success!!! Visited Genius bar at South Hills (near PBGH) where Derek Green fixed the issue.

Again, my scrolling issue was not present in unmigrated accounts.

To fix, there is a hidden preference file which has to be replaced with one from an unmigrated test account.

I previous tried some suggestions in discussions here, BUT missed replacing hidden files.

To make all files visible, do this:

rmbp15:~ wth$ defaults write com.apple.finder AppleShowAllFiles -boolean true ; killall Finder

I believe the file name was like this:

/Users/wth/Library/Preferences/ByHost/.GlobalPreferences.*.plist

Sorry, there may also be another - to check, look at previous replies, Derek found one which lists which file(s) to replace, but I don't see it this AM, it may be in a different thread:

Derek replaced the file(s) with copies from a new, unmigrated account AND did a restart (not just a logout/login) and all is well.

Hope this helps! Took me a month and two visits. Thanks, Derek!

Thanks for your post. I've been trying to fix this problem for some time now, followed your steps to a T and problem solved!!!

If you are experiencing similar problem this guide should be your answer.

Cheers!

Hi William

I have this issue. I set up another user to test it and yes, the new user scrolls fine, however I can't find the directions earlier in the post that you allude to regarding the plist files. Do you know what they are or where I might find out what they are? I'm convinced this is the solution. I've unhidden all the files so I'm ready to go.

Let me know

All the best

Bruce

go to the hidden library and in the preferences folder delete: com.apple.driver.appleHIDmouse.plist file

To get to the hidden library in finder click on Go and option (alt) key to show the library

Restart

Just had to do the same fix for NO trackpad up/down scrolling on my repaired 2009 15" MBP, after installing Mavericks and using Migration assistant from the Retina MBP fixed above.

After trying several com.apple.driver*.plist files in the ~/Library/Preferences/ folder without success,

I found that I had to replace this file:

/Users/wth/Library/Preferences/ByHost/.GlobalPreferences.*.plist

(where the .*. represent a long HEX string) with a copy from a fresh new user.

I did the

rmbp15:~ wth$ defaults write com.apple.finder AppleShowAllFiles -boolean true ; killall Finder

and sudo to fix permissions before I could delete the problem file and replace it.

Hope that helps!

--Bill

RobertL39's Solution worked for me. Sys Pref/General/Show Scroll Bars: When Scrolling as opposed to default fixes the issue.