Mavericks Mail App and Gmail folders

I have installed Mavericks on my MBA. Now in the mail app, when I drag messages from the inbox to a gmail folder, they leave the inbox. But if I click off of the inbox and then click back on it - they reappear in the inbox.


Anyone else having this problem?

MacBook Air, OS X Mavericks (10.9)

Posted on Oct 22, 2013 8:20 PM

Reply
473 replies

Dec 21, 2013 9:25 AM in response to Doug Lerner2

Doug Lerner2 wrote:


I tried it all again yesterday and was running into more problems. For example:


1. Unread mail would appear in the Archives section (where it is labeled "All Mail") for Gmail accounts. But the mail would not appear in the account's Inbox? Why nto?

Was it labeled as Inbox in Gmail?


2. Even though I have the account checked to "only send from this SMTP server" it sent email from a completely different, non-GMAIL SMTP server for another account! That should never happen. It could cause very awkward situations.

I've not seen that (don't really pay too much attention), but will keep an eye out.

What is set for "Send new messages from:" in the General preferences?


EDIT: I searched through my Sent Mail and couldn't find any misdirected emails (I have same setup as you).

Dec 21, 2013 9:19 AM in response to PDXgeek

PDXgeek ... When reading the Tidbits article remember that it was written and then updated as the initial v1 update to Mavericks Mail came out in October. We now (December) have v7.1 of Mail out. Things have changed - not all is fixed but lots has been.


My personal take is that, while not perfect, a traditional set up (Archive folder not displayed) is working and I am sticking with Mail for my three Gmail acocunts (multi-GB each with hundreds of folders and tens of thousands of messages in 2 of the 3 accounts)

Dec 21, 2013 3:44 PM in response to Barney-15E

I've given up on Mail.app. I had everything completely standard (I never used the "recommended TidBits settings"). It's just a complete mess. I even tried recreating the accounts and waiting a while day for everything to resynch. It just plain doesn't work right.


Yesterday I switched to Mailplane and everything is working perfectly. No worries about things being in proper sync with Gmail because it essentially is Gmail, with a native app front end that add a lot more. Filing and labeling is really easy, with a plethora of convenient shortcuts - much easier than with Mail.app or Airmail.


I will write up a complete entry on Mailplane later. One interesting thing I noticed after switching to Mailplane was that even the iOS Mail apps, which I thought had no problems in iOS 7, are actually lagging quite a lot behind changes in Gmail. Nothing near as severe as the problems in Mavericks Mail, but it turns out it definitely lags. I would never have noticed that if I hadn't started using Mailplane.


doug

Dec 21, 2013 3:52 PM in response to Doug Lerner2

Yesterday I switched to Mailplane and everything is working perfectly. No worries about things being in proper sync with Gmail because it essentially is Gmail, with a native app front end that add a lot more. Filing and labeling is really easy, with a plethora of convenient shortcuts - much easier than with Mail.app or Airmail.


doug

I've never had any issues with Mail, even with Gmail. I have Gmail and Mail set up to actually trash my messages when I trash them instead of keeping them around for Google to harvest. Perhaps that's the difference that made it just work for me.

Dec 23, 2013 4:19 AM in response to neilstaite

Mail seemed to be working ok for me, except today I started moving emails to my expenses folder, and discovered that none of the emails I previously added to that folder were missing. When I logged into the GMail web interface they're labelled correctly. They just don't show up in Mail - some of them appeared in Mail when I made them Important then told mail to sync - I assume this shouldn't be necessary..

Dec 26, 2013 6:06 AM in response to bilbo_baggins

My Mail.app has suddenly stopped receiving mail from Gmail since last night. No changes, no new install, no nothing. Mail is there in the Gmail web interface, but not received in Mail.app. iCloud account is receiving fine, and so si an Exchange account I have there, just Gmail is not updating. Seems the account is just not syncing at all. I tried hiding/unhiding the All Mail folder frim the Gmail settings but it never was reflected on Mail.app, however no connection error is reported!

Dec 26, 2013 2:22 PM in response to neilstaite

More issues for me. Today I was waiting for an order confirmation email to come through - heard it arrive on my iPhone (confirmed that's what it was), clicked Send/Receive a few times in Mail, nothing. Eventually quit and relaunched Mail and there was the new email.


Also, having discovered my expenses emails were not in the folder I'd moved them to (but were there in the GMail web interface), got them all to display in the folder in Mail - today I discover the folders are empty again. Thankfully all the emails are still there in GMail web interface.


Mavericks Mail is definitely still broken.

Jan 1, 2014 5:56 AM in response to Dave_K.

All email received or sent by Gmail is archived, it is a Gmail function not Mail (Gmail never deletes your email, if they did they would not be able to sell your communications to others)


If you don't like seeing it disable the Imap presentation of All Mail (which in Mavericks maps to the Archive folder)


More sensibly stop being a revenue stream for Google and pick a less intrusive provider.

Jan 12, 2014 12:12 AM in response to neilstaite

I was so disgusted with Apple and this Mavericks Mail and Gmail mess I could barely stand it. I'm doing volunteer teaching of Mac use on Sundays here in Tokyo. I was getting people to sign up for useful apps like Evernote, Dropbox and so on, all of which require email confirmation.


But the students who had gmail accounts were not getting their confirmations in Mail.


These are people with standard, simple, default Gmail accounts who recently set up their new MacBooks using Mail's default setting for Gmail.


After a while I had them try Gmail via Safari and sure enough the confirmations were all there.


What am I supposed to tell these people? Why did Appke break Mail this way when it's been working fine for years?


No matter what anybody may say, this is 100% Apple's fault. They took something working and broke it.


What can I have these students do? Tell them they are stuck using web mail or paying for a mail client because Apple's mail doesn't work with Gmail anymore?


Doug

Jan 12, 2014 6:01 AM in response to Csound1

Csound1 wrote:


As a teacher maybe you can explain how come neither I or any of my staff suffer from these issues, should we hire you to setup mail so we may appreciate the issue?


Your sarcasm aside, how can it be explained that of the 8 students, the 4 who were using plain old Gmail accounts, with all default settings, and who have brand new MacBook Airs, and who set up their single Gmail accounts using the default Gmail settings, and who initially got their old mail synced via IMAP, thus demonstrating that their settings were correct, were then unable to receive new mail?


This is not an isolated instance. As Apple has acknowledged is a problem by attempting two fix releases so far.


doug

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Mavericks Mail App and Gmail folders

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