MS Word keeps crashing in OSX10.9
Re: OSX 10.9. Since I downloaded it today, MS Word v 14.0 keeps crashing. Any ideas what to do?
iMac, OS X Mavericks (10.9)
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Re: OSX 10.9. Since I downloaded it today, MS Word v 14.0 keeps crashing. Any ideas what to do?
iMac, OS X Mavericks (10.9)
Only Word was crashing on me all of a sudden, using Mac OSX 10.9.5, reinstalled Office 2011 (14.5.2) two times and updated to 14.7.7. Refuse to update to 10.10, so don't mention it. I removed the duplicate fonts and still crashing as soon as I opened a new document in word. SOLUTION: Don't open a new document, just open an older .doc file on your computer and then it did not crash, for now... I still think its a font based error that is causing this. It began to crash after I installed Futura T and some other fonts.
Use iWork?
Just a warning, Office for Mac is so buggy that it's not practical.
Have you tried re-installing the office package?
What error messages do you get?
You mention Word version 14.0. That seems to imply that you haven't installed any of the updates (in Word, select Help -> Check for updates). Is that correct? The current version of Word for Mac 2011, as of this moment, is 14.3.8, and I'm not noticing any crashing (I just installed Mavericks today, too).
I'd check those updates, if I were you. 😉
gray --
Version 14? Isn't that for PC only?
I believe the version for Macs is 2011.
~Bee, version 14 actually is Word for Mac 2011. It corresponds to Word 2010 on the PC:
Microsoft Error Reporting log version: 2.0
I have now upgrade to MS Word for Mac 2011 v 14.3.8. Thanks Xiebinrui!
It continues to crash when I try to save.
This is the error message.
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-10-23 06:45:09 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.8.130913
Crashed Module Name: Visual Basic for Applications
Crashed Module Version: unknown
Crashed Module Offset: 0x001136cf
Blame Module Name: Visual Basic for Applications
Blame Module Version: unknown
Blame Module Offset: 0x001136cf
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Any suggestions would be appreciated. Thanks!
The same here.
Just update to 10.9. Outlook and Excel are working fine. Word is crashing with same error message.
I got exactly the same problem:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-10-23 10:54:16 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.8.130913
Crashed Module Name: WLMGraphicsDevice
Crashed Module Version: 14.3.8.130913
Crashed Module Offset: 0x000165cf
Blame Module Name: WLMGraphicsDevice
Blame Module Version: 14.3.8.130913
Blame Module Offset: 0x000165cf
Application LCID: 1045
Extra app info: Reg=en Loc=0x0415
Crashed thread: 0
Excel and PP work fine. I did reinstall the whole microsoft office package from scratch, that is deleted ALL of its files across the HD, but to no avail. I guess Microsoft has, again, proven to be a ****** company. Office has always been very slow, and sometimes also unresponsive. Nothing like its windows version - wich works way better. I think the do it deliberately just to make sure that one day, when you've had enough, you'll run back to its windows lair...
Same here, tired a lot, deleting entire MS and installing it again followed by all up-dates available and unfortunatelly no result whatsoever :-(
On top I'm facing IMAP issue on Mail from a local provider all devices are fine but the Mavericks one, anyone having the IMAP issue on Mail as well???
I even followed Word troubleshooting guide: delete com.microsoft.word smth.smth .plist file. It didn't work however.
F..ing Microsoft. I'm going to cancel my Office 365 subscription.
Same here 😟 PP is fine, XLS too, but Word keeps on crashing...
Please try to repair Disk Permission in Disk Utility.
I solved my crach problem by it.
thanks but.... it didnt work. here is what i get
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-10-23 14:14:03 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.6.130613
Crashed Module Name: WLMGraphicsDevice
Crashed Module Version: 14.3.6.130613
Crashed Module Offset: 0x000165cf
Blame Module Name: WLMGraphicsDevice
Blame Module Version: 14.3.6.130613
Blame Module Offset: 0x000165cf
Application LCID: 1045
Extra app info: Reg=en Loc=0x0415
Crashed thread: 0
unfortunatelly it didn't work for me :-(
didn't work for me either 😟
running MS Office 365 Premium (2011) on Macbook Air with todays Maverics + today's update
MS Word keeps crashing in OSX10.9