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MS Word keeps crashing in OSX10.9

Re: OSX 10.9. Since I downloaded it today, MS Word v 14.0 keeps crashing. Any ideas what to do?

iMac, OS X Mavericks (10.9)

Posted on Oct 22, 2013 10:08 PM

Reply
147 replies

Oct 24, 2013 6:50 AM in response to prov1ml

Here is my crash log:


Microsoft Error Reporting log version: 2.0



Error Signature:

Exception: EXC_BAD_ACCESS

Date/Time: 2013-10-24 13:50:21 +0000

Application Name: Microsoft Word

Application Bundle ID: com.microsoft.Word

Application Signature: MSWD

Application Version: 14.3.8.130913

Crashed Module Name: unknown

Crashed Module Version: unknown

Crashed Module Offset: unknown

Blame Module Name: unknown

Blame Module Version: unknown

Blame Module Offset: unknown

Application LCID: 1033

Extra app info: Reg=en Loc=0x0409

Crashed thread: 0

Oct 24, 2013 7:06 AM in response to prov1ml

Just found out my solution. I went to Font Book and validated a font my wife told me to download and it came back and said there was a 'serious error' with the font. I deleted it and now everything opens just fine. I wondered if it was font related because when I would try to open Word it would always crash at 19% which was still in the loading fonts phase.


Hopefully this will help someone since I just spent 4+ hours over the course of 2 business days trying to figure it out!!

Oct 24, 2013 7:29 AM in response to prov1ml

I restored Word from a Time Machine version before Mavericks upgrade and it created a different error. I ran Font Book and verified my fonts, it found some duplicates an removed them. It didn't help. Could you give the download link for the font you say you downloaded. So, I understand, that specific font was corrupted or did the process find another corrupt font. Appreciate it.

MS Word keeps crashing in OSX10.9

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