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Mavericks and iTunes 11.1.2 Won't wifi sync iPhone

Since updating to Mavericks and iTunes 11.1.2 itunes no longer recognizes either my iphone or ipad via wi-fi.


I have plugged them in and toggled the checkbox to no avail.


I have even restored my iphone. No deal.


If I plug them in, then I can sync. But even with the box checked to sync over wi-fi, as soon as I unplug the phone, it loses connecton.


I have also rebooted the phone and restarted my computer.


The sync over wi-fi opton is completely unavailable.

Posted on Oct 22, 2013 11:54 PM

Reply
354 replies

Nov 10, 2013 3:36 PM in response to RKCOJOHN

RKCOJOHN: Thanks for the tip! I checked my Airport Extreme Base Station settings, and your suspicion was correct -- it was set to link-local instead having IPv6 automatic turned on.


So, I switched that over, and it didn't seem to make a difference. So then I completely reset the Airport -- "restore default settings" -- created a new network, and left IPv6 turned on for both the Airport and the iMac.


The good news: I now pass all of the usual IPv6 browser tests -- like www.ipv6.apple.com and test-ipv6.com -- which didn't use to work for me. So your tip on updating the Airport settings resulted in this nice perk!


The bad news: It had absolutely no effect on getting my iPhones to show up in iTunes on my iMac. iDeclare, iProbably just have to wait for Apple to issue another Mavericks update (like lkrupp notes above), because something is amiss here.


I don't know if it helps much, but I've filed a couple more tickets at Apple.com/Feedback about Mavericks causing havock with iPhones connecting to iTunes and various SMB network share issues. Fingers crossed.

Nov 10, 2013 6:32 PM in response to Lukecro

Lukecro: like I said, I'm feelin' your arrrrghhh!


So, hope you don't mind me asking, just for completeness: do you have wifi enabled on the iMac together with Ethernet? Have you checked the IPv6 settings on both the Ethernet and WiFi configurations in System Preferences?


After 2 days, all continues to run smoothly for me.


Cheers.

Nov 10, 2013 6:44 PM in response to mm_on_asc

So this is where I with the issue.


Up until going to Mavericks, my early 2008 24" iMac was connected to my airport extreme via ethernet cable. iTunes synching of my iPhone4 and iPad3 was done via wifi, with wifi turned OFF on my iMac.


I have given most of the suggestions here a try with no success. The only thing that worked for me was to unplug my ethernet cable, turn on wifi on my iMac, and relaunch iTunes. Only then do my iOS devices show up.


Hope this helps others, until Apple sorts this out as there is definetely someting amiss.

Nov 10, 2013 11:29 PM in response to akira9

Indeed, turning on IPv6 solved the Wi-Fi sync problem for me. It had been set to 'Manual' under Wi-Fi and, as soon as I changed the IPv6 setting to 'Automatic' and started iTunes, all my Wi-Fi connected devices appeared in iTunes. And they all synced like a charm.


Try this:


1. Open 'System Preferences';

2. Click on 'Network';

3. Select 'Wi-Fi';

4. Click on 'Advanced';

5. Click on the 'TCP/IP' tab;

6. Under 'Configure IPv6', select 'Automatically';

7. Click 'OK';

8. Click 'Apply';

9. Ensure the 'Wi-Fi' status is 'Connected';

10. Close 'System Preferences';

11. Ensure your iOS devices are connected to your Wi-Fi network; and

12. Start iTunes and the devices should appear one by one in the left pane.


Good luck.

Nov 11, 2013 1:36 PM in response to MaryBoog

MaryBoog wrote:


Hasn't solved it for me either. iTunes sees my iPhone, but just does not sync... Tried with restarting iPhone & Mac, but nothing... no sync via WiFi and als not via USB.


Completely different issue than the one discussed in this thread. We are talking about syncing over Wi-Fi only. If you can't sync at all, either USB or Wi-Fi, then you have more serious problems. Try starting your own discussion thread to seek help.

Nov 12, 2013 1:51 PM in response to explorz

I have a slight variant on this issue but I believe it is directly related. I have had no issue with wifi sync on any of my devices (iPhone5, iPhone4, iPad, iPad2) but I have recently added 2 iPad mini's and whilst these sync perfectly well over USB they are not seen by iTunes once disconnected. Sync option available in the devices and checkbox selected in iTunes appropriately. IPv6 set to 'automatically'. I've even set static IPs on the iPad minis as this is mentioned in another post as a fix to the issue - no changes have resulted in success! 😢


iTunes 11.1.3 (8), MBP Mavericks 10.9, iPad Minis iOS 7.0.3 (11B511).


All but original iPad are running iOS7

Nov 13, 2013 3:42 AM in response to explorz

I have complained with apple about this issue. it is an shame that apple tries to get the personal data from calendar and contacts on their server. it must bequestioned why? it just costs money. maybe mavericks and icloud are eiterh sponsored by the nsa or apple is even using their servers...saves time and money.


i will never set my data in the cloud. i had a chat with apple and asked them to either enable the local sync again or to give me my money back so i can go buy a samsung galaxy. they say that they dont do anything as long as no significant complaints araise and the stocks are fine.


the question is, if all apple iphone users are brainless lemmings giving their data to companys that hold them hostage with their customer torture.

Mavericks and iTunes 11.1.2 Won't wifi sync iPhone

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