Why is Epson scan not compatible with Mavericks?
Any solutions?
iMac, OS X Mavericks (10.9)
I have chatted to a support person on the Epson web site. he says Epson Scan is being currently updated. it should be ready on Friday.
I have Epson Stylus Photo PX730 and have the same problem. I hope the Epson scan is ready Friday as you say, meanwhile they have told me to use Image Capture Pro; what is this? I can't find it on my computer.
Same problem here as well, but good news they are working on a compatible Epson Scan software...
About Image Capture Pro, it is an Apple software, you will find it in System Preferences, Printers & Scanners, you should see your printer... then go on the "scan" window, then "open scanner" (your printer has to be on) then you can pretty much scan anything you want, just like Epson Scan...
That's what I'm doing since I started using Mavericks, and it works fine for me.
If it doesn't work, it means that your ICA Scanner Driver is not working since you upgraded to Mavericks... You need to download it again, you can use this site to get a new one:
http://www.epson.com/cgi-bin/Store/support/SupportMavericks.jsp?BV_UseBVCookie=y es
or you can use our own uk page 😉
http://www.epson.co.uk/gb/en/viewcon/corporatesite/products/mainunits/support/10 990
you'll need to get "Epson Scan" in the "drivers" section, not the other one NOT WEB INSTALLER (I noticed there where 2 of these on the page and you don't get the ICA driver with the second link) and it should download the ICA driver as well as Epson Scan.
Don't bother with epson scan (it doesn't work on Mavericks) and install the ICA package (double-click).
Try scanning using image capture pro and it should work.
PS: I tried dowloading it for you (epson374583eu.dmg) and the ICA driver is there, just dowload the right "epson scan" on the page
Thank you so much I found the Image Capture Pro by following your instructions and the scanner worked fine. I will keep your advice on Epson Scan Drivers for future reference just in case. Again thank you very much.
PS Tried to tick the 'This Solved my Question' like you asked but it would not work, Grr!
Make sure your scanner is on. Go to System Preferences > Printers & Scanners
If you've been using your scanner before the update, then you should see your scanner in the left-hand sidebar. (If not, you'll have to add it by clicking on the + sign.) Click on Open Scanner. It will scan, but I would rather not have to go to System Preferences to scan.
Solution - use application Image Capture, a default Mac app in your Applications Folder. Drag it to your Dock. Launch application. You will find your scanner under Devices. VOILA!
It's not the same Epson Professional scan window I'm accustomed to using. It works through Image Capture. The Scan interface is much cleaner.
Hope this works for you. It is for me.
No problem mate! I tried it myself when others helped me but I couldn't tick it either...
Anyway, I think we can survive without Epson Scan for a while... Image Capture Pro is just as good, in my opinion, because I don't scan lots of pics that request lots of resolution...
I'm afraid that we'll be using that for a while, because every time epson said they would make an update and that they would release it soon, it took them months, I seriously hope they are gonna make an effort this time...
Like having the Icon on my Dock it makes it quick and easy. Thanks.
I find I have to use System Preferences to access Image Capture. If I use Image Capture from the Applications Folder My scanner is listed under "Shared" not under "Devices". Selecting it, far from making it useable, makes it disappear from the list. After that Image Capture will not work from System Preferences either. My scanner is not connected via USB, but is accessed over our Wi-Fi network. The only way to make it useable after that is to restart my computer. (Haven't tried logging out and back in again, so don't know whether that would be easier.) So the joy of having Image Capturfe in the Dock is not for me.
Once you bring the scanner up, you can select the scanner in your dock and select Keep in Dock.
You won't need to go to System Preferences each time.
If you still can't use Epson Scan under Mavericks, please make sure to report the issue to Epson. This is the best way to make sure they know that many people have the problem.
Here's how: http://soapbox.chrismarquardt.com/mavericks-breaks-epson-scan-you-can-help-fix-i t
Thanks!
I still can't use Epson Scan under Mavericks but it seems that Epson are working on it : check out my printer's drivers and downloads page:
Now it's a matter of time, though it seems that some people now have access to the new Epson Scan.
You'd better check for yourself, it might be availiable for your printer!
A somewhat complex workaround is to strip with ditto or lipo the PPC code from "Epson scan" in the package, that's causing the lock.
After that launching epson scan from the shell gives back all the functions. I have not been yet capable to revert
to normal app launching, but it should be possible.
Hope it may help, it has worked for me.
R
This sounds a bit "techie" to me. Pocket code is presumably Power PC code. Is it straightforward after that to run the Intel code from the command line?
Sorry about "Pocket". That's the spell check on my iPhone :)
I hav the same problem with my Epson Stylus Photo PX710W. Scan.app version 3.7.1 does not work anymore. Is there a solution?
Epson scan not compatible with Mavericks?
