Why is Epson scan not compatible with Mavericks?
Any solutions?
iMac, OS X Mavericks (10.9)
Hi there, is this link to fix Epson scan to scan using Epson or ICA scanner driver for Image Capture? I am having difficulty, the link wont connect
OK, here's the deal (to the best of my understanding 8•)
1) DRIVER AND SOFWARE UPDATES in Mavericks (Mac10.9) is quite different than what I'm used to. Instead of going online to download then install the drivers I think I need or want you now just open your Mavericks App Store.app, click Store>Updates (or Command+5) and let the App Store.app tell you what's available and you select the ones you want to install. Here's the clincher with this Epson issue: For EPSON Mavericks updates you only can get them this way (Epson doesn't explain why in any knowledge bases I've come across).
2) WHY NO UPDATES AVAIL, the reason I, and probably you, don't see an update available for your EPSON Scan.app is because that's not supported in Mavericks but the good news is that their's a nicer but very similar looking app in Maverics that replaces it called Image Capture.app
3) WIRELESS SCANNER FIX I couldn't use my wireless EPSON printer's scanner with the Image Capture service unless I plugged the printer into my computer with a USB cable until I ditched the USB cable and did this: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&info Type=FAQ&oid=237343&foid=244523&cat=221234
4) MULTI-PAGE SCAN FIX Someone said that Image Capture.app doesn't allow scanning of multiple pages. Well, that's not exactly true. Remember that you can only save multiple pages if your saving in .pdf format and I highly suggest you use your scanner's automatic document feeder (ADF). This' always been the case. Simply change the setting by clicking the Show Details button in the Image Capture.app
Well, hope these secrets work for you but after spending half a day uncovering them all I'm finally back on track!
5) BONUS HACK: With Image Capture.app open, type in the passcode to unlock it (if neccessary), plug in your phone to your Mac, select it under DEVICES. There's all your phone's pictures you can grab directly from your phone! The old EPSON Scan.app never could do that trick! Go to Image Capture.app's Help tab for the details and how you can even take pictures with your phone while being controlled manually or automatically by your Mac (If you're phone is one of the ones supported for this feature).
Epson emailed me an update on Dec 9th that worked for me.
Thanks for sharing John. If for some reason I don't prefer using Apple's 'Image Capture.app' I and others might just need that link. 😉
Happy New Years!
In case anyone else has difficulty with the link to for the update from Epson, here is an extract from the email I received from Epson:-
Epson e-mail Ref No-124-UK-3174066-10 December 2013 <<#966251-3174066#>>
I reply to your e-mail, we have a new version of Epson scan on the website. I have attached the link for you. If not you might contact Epson support, they are very helpful.
I would attach the new dmg but I don't think it's allowed here.
That link is specifically for the "Epson Stylus Photo PX820FWD", Johnd-Scotland, but if anyone needs a version for a different Epson printer you can still use Johnd-Scotland's link....
johnd-scotland wrote:
In case anyone else has difficulty with the link to for the update from Epson, here is an extract from the email I received from Epson:-
Epson e-mail Ref No-124-UK-3174066-10 December 2013 <<#966251-3174066#>>
I reply to your e-mail, we have a new version of Epson scan on the website. I have attached the link for you. If not you might contact Epson support, they are very helpful.
I would attach the new dmg but I don't think it's allowed here.
...and hit the ">> Select another product" link under the Epson Stylus Photo PX820FWD icon and select your specific hardware setup. Unfortunately for me Epson Artisan All-In-Ones are not listed. 😕 My search for a Mavericks-friendly EpsonScan.app for my Epson Artisan 800 continues.
I have a Mac and my epsom 3.7.1 scanner was suddenly incompatible-being on system OSx.
I called my ever ready home visiting computer consultant-- he told me to find in my applications something called "Image Capture"-
-to have my scanner plugged in and on, then to go to devices under Image capture and just work the scanner--
-- then forever after, just go to Image Capture to work the scanner rather than the earlier Epsom application.
It works!
Epson scan not compatible with Mavericks?
