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10.9 (Mavericks) External Display Problem

Recently I made the upgrade to OS X 10.9 and now I start to having problems with the resolution of my sceen. I have a LG Flatron E2250V and it work perfectly in OS X 10.8.3, the recomend resolution for this display is 1920x1084 but right now the system only give me 1600x1200 option, thereby is in a wrong frecuency for my screen.


About 3 month ago I try to upgrade the sistem to OS X 10.8.4 and I had the same problem.

MacBook Pro, OS X Mavericks (10.9)

Posted on Oct 23, 2013 5:41 AM

Reply
181 replies

Jan 7, 2014 10:15 AM in response to BarryMtl

Hello everyone!

I've been following this post since I upgraded to Mavericks, because I couldn't use the max resolution for my external monitor. I had no luck after the 10.9.1 update with my LG Flatron W2242PE and Macbook Pro Early 2011 using the VGA adapter (original or fake).

So I decided to buy a new DVI adapter and BAM! Problem solved. It detected the right resolution.

I hope this helps to someone with the same problem.

Apple, this is really bad reputation.

Jan 7, 2014 6:24 PM in response to sc0tt_92

@scOtt_92 inspired me to post a status update also. I'm up on page 3 or something describing my problem, but in abstract it's like scOtt_92's: The Mavericks upgrade caused/revealed a problem with correct resolution for an external monitor; the 10.9.1 fix didn't help; but replacing some hardware between computer and monitor since then has fixed the problem for me. (I replaced a DVI-audio splitter, from a Tripp Lite model to a Black Box.)

Jan 11, 2014 5:43 PM in response to solrac139

Hey guys, for my purposes at least, if you hold down option, the button on the bottom right - which now says "Gather Windows" will change to say "Detect Displays." If you hold option and click where is says detect displays, it seems to recgonize the screen resolution and automatically set the resolution to the supported resolution. Sorry if this doesnt work for you, it did for me.

Jan 12, 2014 7:09 AM in response to solrac139

I've got a Mac Mini Server (Mid 2011; 5,3) and running my HP ZR2740w off the Thunderbolt port under Mavericks 10.9.1, I get funky issues with the resolutions, similar to many others here. In normal mode, all the resolutions are available, but rotated 90 degrees to Portrait mode, I only get the 800x600 resolution. I guess I'll just have to wait until this gets resolved to be able to use it properly for my purposes. In the meantime, I'll flip back to 10.8.5.


Separately, I see a link for "Branched to a new discussion", but when I link to it, I get an "Unauthorized" page. Anyway able to tell me why that is?

Jan 14, 2014 5:39 PM in response to solrac139

I feel the need to share as I had an issue with picture quality on my external monitor after upgrading to Maverick. The picture was very grainy and the color was washed out. Oddly, after exchanging cables, the color washing was fixed and the picture quality was vastly improved. From Snow Leopard to Mountain Lion using a Thunderbolt to VGA adapter on the end of my VGA cable worked well enough, However, this ended with the Maverick upgrade. Now I have one cable, no adapter, with the Thunderbolt® connecter on one end and a HDMI connecter on the other.

Jan 24, 2014 3:38 AM in response to Toitoinou

Hi,


Thank you again for your help !


Finally, my Macbook Pro is dying !

I've been naughty, I didn't want to buy new Macbook Pro, this is my punishment


My logic board is about to die due to an error in the laying of thermal paste. A mistake or programmed obsolescence ??


The value of my macbook pro is less than the price of a new logic board… classic !


The actual problem is exactly described here : http://www.macbidouille.com/news/2013/10/04/encore-un-probleme-de-cartes-graphiq ues-sur-des-macbook-pro (sorry it's french)

for the non-french speaking people, it is about video card problems, well known actually on some MacBook Pros, especially mine (early 2011). The problem would be related to the thermal paste on the AMD card, badly posed during the assembly, which causes premature wear ... FAIL !

Some users would have already tried to replace their logic board several times, but the problem would recur every time.


If you have a ACPP, so the repair will be free. But strangely, the problem occurs towards the end of ACPP


Paying 2,300for a 3 years lifetime computer, that's where Apple has fallen, as if they didn't already sell their products in large enough quantities… A sustainable brand, I no longer believe ... Buying a machine that will last 3 years, we'd better buy a 500 € PC. Microsoft can thank Apple for sending him so many customers !

for now, I'm stuck .. if anyone has a solution to fix this Logic board, I would be grateful!


thank you

Jan 24, 2014 4:09 AM in response to francoisbernard

What has this got to do with the topic of the thread? You should start a new thread as your issue is unrelated to the topic being discussed.

Regardless, if it is a widespread known manufacturing defect in the product, there may be laws that protect consumers beyond the standard warranty period. This is the case in Australia for instance, where such a defect, if recognised by Apple, would need to be fixed no matter if it is beyond the normal warranty period offered by Apple and beyond the additional AppleCare plan period. Apple must repair the defect or replace it under law. Check your country's consumer protection agency and laws to see if there is something similar. If not, bad luck

Jan 24, 2014 6:06 AM in response to Phunkae

What has this got to do with the topic of the thread?

The link with the topic ?It seems to me that the subject deals with the problems we encounter with our external screen connection to computers upgraded with Mavericks. Unless I am mistaken, the external display is in one way or another connected to the video card. I am not a computer expert, but I think it is the video card that handles the display on both screens.After our computers upgraded with Mavericks the problems began. So we are not responsible for this, as Apple pretends we are. Apple is doing nothing to correct those bugs. After trying to fix those problems so our computers can act again like computers instead of minefields, erasing files specific, all the problems are not resolved, and the fault becomes material, there you enter a whole new cycle (way more expensive than a free s**** update) !This failure would not have emerged if the Mavericks had not seen the day !I am a student, this computer cost me an arm and a head! I can not change so often, and I do not want to !And this hardware failure, it either would not have happened if our computers were assembled correctly !Two failures, which come both from Apple, and Apple does nothing ...Complain? they won't hear ...About the problems in Mail (again since Mavericks) thanks to the users of this forum I could reuse my machine after two weeks of futility, not thanks to Apple.For screens, ibid.I welcome the support that there is on these forums, because it is even more valuable as Apple literally laughing at us!


This is how it's related to the main topic, I think.

if recognized by Apple

This is the problem… > " if "


Cheers

Jan 24, 2014 7:32 AM in response to francoisbernard

Actually I would take your computer into an apple store. I have an 2011 Mac Book Pro and last year and started having a bit of an issue with the Logic Board as well. After being floored by the price for a new board I picked myself up and made a Genius appointment. If you make a Genius appointment and let them verify the board is bad you can opt to have them fix it or send it to a repair facility and there is a very reasonable flat rate charge. Understand this is in USD but for the board seperately parts alone started at $780.00 but when I took the unit into the Genius Bar and had them diagnose and repair it cost me $283 after tax.

Feb 3, 2014 8:09 PM in response to solrac139

I am having an issue with my Dell U2312HM monitor. When mirroring is turned on, it does not give me 1280x1024 display. I did not care much about it but the start up and shut down time of my macbook pro increased significantly. To be precise, it takes 3-4 minutes to start up with a long spinning wheel during the start up process with apple logo on center.


I ignored this for a month as verifying permissions and disk utility disk repair did not show any issues. All of a sudden the computer will not start but fixing PRAM at start up resolved the start up issue.


Has the same problem happened with any one?


I am using OS X 10.9 Mavericks

Thanks

Feb 5, 2014 7:25 PM in response to Karl Voskuil

Same set up here. The Tripp Lites seem to be the difference though, works fine at 1920x1200 with a direct Mini-DisplayPort to DVI connection. Works fine with the Tripp Lite on Mountain Lion. Did you ever find a workaround or other splitter box that works at full res? I tried a Geffen, which worked at full res, but only with tedious swapping the cables each time I wake the MacBook Pro.

Feb 5, 2014 8:33 PM in response to bjensen1

@bjensen1, everything's working well for me on Mavericks with two 1920x1200 Dell displays using a Black Box AVSP-DVI1X2 splitter. (Previously I was using a Tripp Lite B116.) No swapping of cables on wake or anything like that.


It might be worth a try. An expensive experiment, though.


I considered trying the Geffen before trying the Black Box. From what you say, I'm glad I didn't!

Feb 9, 2014 6:25 AM in response to solrac139

The resolution of my external display is 1920x1080. After the ALT trick I could select the 1080p mode. But there's still a problem. The display detected that the resolution is 1920x1080 but after auto-adjust there's still an area of black on the left... And even part of image disappeared on the right side... :-( Pretty sad about it... Anyone meets the same situation?User uploaded file

10.9 (Mavericks) External Display Problem

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